Tropical Air replaced my AC unit about a month ago. Dwayne and Jake came out didn't checked the…read moreunit and told me I had to have a new unit. Before they could replace my unit Dwayne called to check on my husband and me due to the heat. He helped me keep the house cool enough until they could replace the unit. They were the 2nd ones to check it . The 1st company charged me over $850. and told me it was repaired. It wasn't, after $850. They decided I needed a new unit. I did get a new unit at a lower cost. I will never use anyone but Tropical Air, can't beat the customer service from the receptionist to the installers. Thank you Dwayne and Jake for everything.

Very good service, very professional. Would highly recommend Tropical Air. Service is timely and…read moreall personnel are cooperative and courteous.

Exceptionally professional team! They have done work at my previous home and at my current home…read morefor years - everything from running new wiring for new outlets or cable drops, replacing my pool pumps, wiring my out building, and servicing my A/C unit and air handler. Their work is top notch and they have the best prices in town. At our prior home when our A/C unit went out their quote to replace it was 1/4 that of other companies. We got a great unit that kept our home cool and our power bill went down considerably. If you want a company with honest employees you can trust, that won't charge you for things you don't need, and that guarantee their work, look no further. Call Payne Electric! I highly recommend them. Best electricians and HVAC folks in Tifton, GA!

Payne charges 30 minutes to and 30 minutes back travel time to allow them to work in Ashburn. And,…read moreof course, a service fee charge. So if you a faulty a/c problem, starting charges are approximately $130. plus hourly rates. If you needed electrical service also, the "service" fees jumps to approximately $260. Now you can get an estimate. Also, make sure you do not tell Payne that you have had any electrical work done to your house unless by certified personnel or Payne will not work at your house. How many older homes have had "UNcertified electrical" work? REALLY!!! You may also have little communication as some times they get "too busy" to let you know they have decided not to show per your agreement.

They have fixed prices and they are OUTRAGEOUS. They charge $95 to give you an estimate.read more

Had a chance to meet Alex today, he was the technician that came out to my home today. Was a very…read moreRespectful, very Knowledgeable of his job. He convinced me to have two surge protector placed on my unit. I can't Thank Him enough with all the lighting and power outage we have been having, I myself like to be proactive. To Mr. Alex, Semper FI! Keep up the Good Work.

If anyone needs HVAC service in the Tifton/Valdosta area or surrounding communities DO NOT use…read moreCorbitt Heating and Air out of Tifton. Made an appointment with Jason Dyal on June 30th via telephone for a warranty maintenance service call for July 10th. I sat there all day waiting for this guy to show up or some sort of communication response for a service call and almost 6 hrs later he texts a response saying "I forgot." Thankfully it was just a yearly warranty checkup and not broken down. Being one of my very few days off from work I would have rathered get errands done than sit home waiting for a supposed business professional that never showed. We also called the main office in Bainbridge and they expressed the same concern that they were unable to reach Jason that entire day and would have him return our calls. That never happened.

If I could give them 0 stars I would. I had an appointment scheduled for 3pm today. I made sure…read morethat I was home from work to meet the technician here. As of 4 hours later I have neither seen nor heard from anyone at this business. I called the main office in Brunswick but they have not gotten back to me either. I understand that they may be tied up doing a repair for another customer but a simple phone call to tell me that they were delayed would have been nice. I will be looking for another repair service as customer service here is lacking.

AC was running but blowing hot air and house was not cooling. Tried the basics--check thermostat,…read morechanged air filters, ensured outside fan running with no luck. Called Ray & Son and receptionist was friendly and a tech was dispatched within an hour, which I appreciated. After approximately 15-20 minutes of working on the outside unit, he said he had me up and running (didn't even confirm with me a price and if I wanted to proceed). However, this is when things went south! He said the total would be over $900. Shocked, I inquired about the exact diagnosis and services rendered. He had not even checked the inside unit yet. Two capacitors needed changing...that's it. They were charging $515 and $226, respectively. This didn't sound correct. I looked up the exact same capacitors--roughly $30-$70 per capacitor. I called the service supervisor and to confirm that they were actually charging such high prices. Was able to get $200 knocked off the price, but still $695 total for diagnosis and to change out 2 capacitors (which literally involves shutting off the breaker, unscrewing a few screws, testing the capacitors, unhook a few wires, and plug in new capacitors) is absolutely taking advantage of/scamming people. Would of been over $900 had I not said something about it. I had to ask the tech multiple times for an actual invoice for records. His reply was "why are you being difficult". To top it all off, the tech made the comment of "Maybe this check won't bounce" as he was leaving. DO NOT USE Ray & Son AC, THEY ARE GOING TO WAAAAAY OVER CHARGE YOU!!

They suck no way they don't warranty their work an all they do is push for you to get a new unitread more