Tropical Air replaced my AC unit about a month ago. Dwayne and Jake came out didn't checked the…read moreunit and told me I had to have a new unit. Before they could replace my unit Dwayne called to check on my husband and me due to the heat. He helped me keep the house cool enough until they could replace the unit. They were the 2nd ones to check it . The 1st company charged me over $850. and told me it was repaired. It wasn't, after $850. They decided I needed a new unit. I did get a new unit at a lower cost. I will never use anyone but Tropical Air, can't beat the customer service from the receptionist to the installers. Thank you Dwayne and Jake for everything.

Very good service, very professional. Would highly recommend Tropical Air. Service is timely and…read moreall personnel are cooperative and courteous.

I called to get the price to have two water spigots installed on front exterior of my house. Colt…read morecalled to let me know when their person would be coming, and Willam B. arrived right on time and I had to ask for more work than I had described on the phone. It was no problem for William, and ultimately the cost was less than I had been quoted. Both Colt and William were professional and courteous, timely, and did exactly what I asked for. I will use them any time I have plumbing issues in the future. As he worked and interacted, William just seemed like a friend of the family, kept me aware of what he was doing and I'm grateful for the good work.

We called Cottongim thinking the system we purchased less than a year ago was under warranty. We…read morewere charge 310 for service call and the issue was not fixed and required a 2nd trip and the thermostat was bad and then charged labor ($254.00) and for the basic thermostat. That should have been covered under warranty. They also charge for after hours on Saturday afternoon. We also were looking for a new install and they were doubled the price of anyone else in Tifton.

Exceptionally professional team! They have done work at my previous home and at my current home…read morefor years - everything from running new wiring for new outlets or cable drops, replacing my pool pumps, wiring my out building, and servicing my A/C unit and air handler. Their work is top notch and they have the best prices in town. At our prior home when our A/C unit went out their quote to replace it was 1/4 that of other companies. We got a great unit that kept our home cool and our power bill went down considerably. If you want a company with honest employees you can trust, that won't charge you for things you don't need, and that guarantee their work, look no further. Call Payne Electric! I highly recommend them. Best electricians and HVAC folks in Tifton, GA!

Payne charges 30 minutes to and 30 minutes back travel time to allow them to work in Ashburn. And,…read moreof course, a service fee charge. So if you a faulty a/c problem, starting charges are approximately $130. plus hourly rates. If you needed electrical service also, the "service" fees jumps to approximately $260. Now you can get an estimate. Also, make sure you do not tell Payne that you have had any electrical work done to your house unless by certified personnel or Payne will not work at your house. How many older homes have had "UNcertified electrical" work? REALLY!!! You may also have little communication as some times they get "too busy" to let you know they have decided not to show per your agreement.

I like to give a Shout! out to Chad Royal for an Outstanding Job on repairing my toilet. This was a…read morebig relief for me considering I could not afford a new one at this time. Was very Professional and Knowledgeable on what needs to be done. Thank You!

They have fixed prices and they are OUTRAGEOUS. They charge $95 to give you an estimate.read more

My first dealing with Ray and Son was when I was at a rental property in 2012. The tech (Greg) was…read moregreat. I bought my mobile home soon afterwards and called to have the system checked/serviced and Greg handled it again. The other techs that have done the service maintenance/inspections have been great also. This past November of 2015 was time for a new unit/system. I was told by friends to call around and get prices. But, if I got a cheaper quote from another company that would mean dealing with someone I knew nothing about. I stuck to the company I knew and with the techs I knew. The process went great and absolutely flawless from the girls in the office to Craig, the sales rep, and Greg and the rest of the installers. I just had a service check on my new unit and everything is good and as it should be thanks to Jimmy. Fast,reliable,dependable and professional service from a great 5-star company!

AC was running but blowing hot air and house was not cooling. Tried the basics--check thermostat,…read morechanged air filters, ensured outside fan running with no luck. Called Ray & Son and receptionist was friendly and a tech was dispatched within an hour, which I appreciated. After approximately 15-20 minutes of working on the outside unit, he said he had me up and running (didn't even confirm with me a price and if I wanted to proceed). However, this is when things went south! He said the total would be over $900. Shocked, I inquired about the exact diagnosis and services rendered. He had not even checked the inside unit yet. Two capacitors needed changing...that's it. They were charging $515 and $226, respectively. This didn't sound correct. I looked up the exact same capacitors--roughly $30-$70 per capacitor. I called the service supervisor and to confirm that they were actually charging such high prices. Was able to get $200 knocked off the price, but still $695 total for diagnosis and to change out 2 capacitors (which literally involves shutting off the breaker, unscrewing a few screws, testing the capacitors, unhook a few wires, and plug in new capacitors) is absolutely taking advantage of/scamming people. Would of been over $900 had I not said something about it. I had to ask the tech multiple times for an actual invoice for records. His reply was "why are you being difficult". To top it all off, the tech made the comment of "Maybe this check won't bounce" as he was leaving. DO NOT USE Ray & Son AC, THEY ARE GOING TO WAAAAAY OVER CHARGE YOU!!