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    Cottage Rose

    3.7 (3 reviews)
    Open 10:00 am - 4:30 pm

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    Chasing Petals Flowers

    Chasing Petals Flowers

    (4 reviews)

    $

    Possibly the worst florist I have ever dealt with. Rude staff and complete garbage flowers. Do not…read moretrust these people with your special occasions :( I was charged over $100 for one dozen roses, which were delivered to my sister jammed in a cheap vase (my dog could have done a nicer job arranging them) with no greenery, no wrap, nothing. These lasted less than 3 days before the heads turned brown without opening, tipped over and died. They were delivered at 7:30pm on a Friday and were dead by Sunday afternoon. On the Friday, they called my sister to arrange delivery. She told them she would be home by 1pm and the delivery was not made until after 7:30pm that night. We assume the roses sat in the delivery vehicle, unwrapped and jammed in their crappy vase, and froze. When my sister called the florist to let them know what had happened and ask about replacement, she was informed there wasn't anything they could do--that my sister must have mishandled the roses and caused them to die. The owner of the shop then suggested my sister bring the flowers all the way over to their shop across town, so they could evaluate them and "perhaps" offer her a small arrangement as a replacement. At this point my sister called me, and I called the shop to complain. I let them know that she would NOT be taking her own time to correct their mistake and receive what was owed, and asked that they pick up the flowers and deliver a replacement. Any florist I've ever dealt with has handled quality issues in this way--but not Chasing Petals. Monica was rude to me and gave me a lot of attitude, and said the owner would need to call me back because there was nothing she could do. I insisted on a call back before they closed--seeing as how it is now Wednesday and we'd been calling them since Monday, and they kept stating that the flowers were 4 days old, 5 days old, etc and playing out the time by not doing anything--but of course I heard nothing from them further. I have since spoken to VISA and initiated a chargeback for a full refund. I have never been ripped off by a florist in this way, and would highly recommend you avoid. NOTE: They also have a shop called 'Flowers and Pineworld' in Barrie--same company, same (poor) service and product.

    I've been using Chasing Petals for five years now, and their arrangements are usually…read morewell-appointed and delivered in a timely manner. The single time during those five years that an order was delivered incorrectly, they went out of their way to provide a second arrangement the next day in order to make up for it.

    Cottage Rose - florists - Updated May 2026

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