Well, Maryann O'Brien is very professional in every way....her very unique personality is quite…read morerefreshing! She was very helpful explaining the entire process to my husband and he certainly enjoyed her work ethic combined with her witty humor....We certainly will never forget Miss Maryann!!!!

I had a great experience working with Mary Ann O'Brien for my auto and home insurance. She was…read moreproactive from the start, took the time to understand my individual needs, and explained all my options in a clear, detailed way. Best of all, she saved me a lot of money without cutting corners on coverage. Mary Ann is knowledgeable, responsive, and genuinely cares about her clients. I wouldn't hesitate to recommend her.

Since changing our auto insurance from State Farm to Allstate. We have been extremely pleased. Not…read moreonly the cost, but also the service we have received from Rachael Brault and Allstate. So pleased, we have switched our homeowner insurance to Allstate and Rachael. When ever we have a need to speak with Rachael, she is always there. Very personable, professional, and extremely helpful. insurance is something we hope we never need to use. However, if the time comes, we know Rachael and Allstate will be there for us. Thanks you Rachael!

Just switched my homeowners and two auto policies from Allstate to State Farm. Mackenzie made the…read moreswitch monetarily rewarding and quick and easy over the phone. Try them out, you'll be satisfied!

Mackenzie and her team are experts in insurance. They are diligent in their fact finding approach…read moreand focused on creating a policy that is best for you as a client and most cost effective. It's comprehensive and questions are answered with informative ease. They know their business and delivered service beyond our expectations. Thank you and defintiely contact them for any insurance needs.

I have had terrible experiences with Jennifer Dolan and her staff. I have found Jennifer Dolan to…read morebe unresponsive to requests and it has taken weeks and months to fulfill any request for information or paperwork. While setting up policies Jennifer was kind, informative and responsive, but once she has you signed up for all the policies, it seems that she doesn't care to provide support when you need it. I would recommend going elsewhere for your insurance needs.

Jen and her staff are all super helpful and always make themselves available. Incredibly…read moreknowledgable, as well as honest staff that provide great customer service to all clients. Stop by their office in Guilderland for a quote! You won't be disappointed.

On our road trip, both batteries on our pick up truck went out. We were at RV park in Austerlitz…read moreso at least we were safe in our RV. Called State Farm RS and they could not find a provider. Called AAA and they were awesome, Zeb who was awesome came out about 30 minutes after I contacted AAA. He tested both batteries and they were both bad, both batteries had to be replaced, you cannot just replace one, but he only had one battery on the truck. He jumped our truck and it started and then said we could follow him back to AAA office which was 45 minutes away and they can install the two batteries or AAA could come out next morning between 8 and 10 and bring two batteries. We decided to have them come back the next morning. We did drive the truck for about 45 minutes and came back to campground and because batteries so dead it would not start again. The next morning AAA called just a few minutes after 8 and said Julio would be at our location in about 45 minutes after he does a tire change for another driver. He got to us quicker than that and Julio was also awesome. Julio got both batteries installed, when he took out one of old batteries, that one was leaking acid so that was one of the battery issues. I have dealt with other AAA roadside locations but this one is probably one of the best I have dealt with. High marks for Zeb & Julio and this AAA office

Use Roadside assistance on 9/7/25. Im from Long Island and had my issue in Catskills area. Call my…read moreAAA who transferred me to the Hudson Valley AAA they took my info and called within minutes to tell me help was on the way ETA 55 minutes. Raihan showed up 1 hour 5 minutes later which I thought was pretty good considering I felt we were in the boondocks. Raihan was polite, considerate and completed the repair quickly and got us back on the road and we made our tee time. Thank you Raihan Everyone should have AAA It's worth every dollar.

I had some phone issues and I came in and got helped very fast by Anna, Eliza ,dajeana so very…read moresweet and helpful everyone was always sweet and did everything love them

I absolutely love ben.k he has been doing my taxes for years. He's stands out because while doing…read moreyour taxes you can talk to him about anything. That js how comfortable he makes you feel. He explains everything so that you understand everything and he gets you the best refund possible. My whole family sees him for thier taxes now. I would refer him over everyone else. There is no one like ben.k thank you for all the years of service with me. And the fact that you remember people by name makes it a great experience. Thank you for all the years of service.

Ben and Dawn where awesome!!!! Friendly, efficient, and got me the largest return I've ever…read morereceived. I really felt like part of their friend circle when all was said and done. And as far as processing fees, they were the lowest I've ever paid with Jackson Hewitt. This was the first year I decided to try a new location not knowing they were a franchise. It was the third out of the three I've gone to to have my taxes prepared. And the convenience of having them set up in Walmart in East Greenbush was just an added plus to the experience. Their office are just down the road from Walmart, so if I ever need to visit their office on the "off" season, it'll be just as convenient. Thanks Ben and Dawn!!! R. Mayer February 2023