This business blows. I bought some BS "Twister Game" T-shirt for $40 w/ shipping & handling and it…read morewas 2 sizes too small so I sent it back. Once a couple weeks passed I had to call back, confirm they received my shirt and ask for them to refund my $$$. They said they do not offer refunds on orders placed within the 2 weeks period leading up to Halloween which they did not make clear when I originally placed the order... So long story short I spent $40 on the shirt, $10 shipping it back to Minnesota and all they said they could do was give me a credit for $30 back to their website...ripped off $20 and I don't even have the shirt!

Had bought an item that was damaged and not what I wanted. I returned it instantly. They would not…read moreoffer me a refund of any kind. I used paypal to purchase my item.........ended up opening a dispute, then eventually a claim (since they did not even bother to do ANYTHING (communicate, TRY to offer an exchange, etc, etc) thoughout a 2 week waiting period. Paypal is refunding my money.

they have EVERYTHING! I'm so happy I went!!! if you ever need anything costume or magic that's the…read morespot. words can't describe how great the there is. They are definitely unmatched and I've rarely met staff like that.

I have been coming to this business for 17 years and ALWAYS received spectacular informative…read morecreative honest candid FUN help from Deb, a tiny petite short haired blond who POPS everywhere non stop with her great smile. I am a SERIOUS costume consumer for both Halloween and Xmas Bell Ringing as a volunteer for the Downtown St Paul EXCELLENT Salvation Army Corps ( they provide groceries for over 500 household EVERY week on West 7th and Smith). The QUALITY, the uniqueness of their inventory ( GLORIOUS masks!!!), their hand made rental Costumes, the Ben Nye ( they have the FULL line) top quality professional makeup, the Marvelous realistic noses ears warts, the HUGE selection of outrageous GLORIOUS wigs for any occasion -- SUPER fun colors amazing styles ( i must have 15-20). Deb is an incredible resource FULL of wondrous suggestions and PERFECT ideas. Ssssoooo CREATIVE!!!! Pick her brains! Wow. In my former home Where my daughters happily grew up, we were at the bottom of a huge hill next to 10 acres of woods. I collected 25 (!!) years of magnificent decorations from Virginia and THIS store and decorated for 36 hours over many weeks with over 2000 lights in deep purple orange fiber optics moving lights... pure MAGIC and a professional fog machine next to the woods. I averaged 250 +/- children EVERY year with my old boom box blaring fun halloween rock roll -- no skeletons-- nothing scary. And i had AMAZING fun truly different things -- all from Twin Cities Magic! I just went today for genuine sleigh bells a fun head piece and portable lights decor for my Salvation Army bucket for Roseville Mall Macys! Shops like this are fast disappearing! Support them so we don't loose their TRULY rare and unique FUN happy crazy one-of-a- kind inventory!!!! ENJOY!!!

Located in what was previously Joann Fabric. Clean and spacious. Costly costumes and mostly indoor…read moreHalloween decor. There are outdoor decor too. The main attraction is the animatronic displays; always fun for the kids. Service was friendly and quick. Good place to hit up to get in the Halloween spirit, pun intended.

Applied for an assistant manager position at the Woodbury, MN location. Did initial phone interview…read morethat went well. Informed them that I had a previous obligation to work the State Fair 12 days but could come in after my shift to train/assist and then full-time thru mid nov. They seemed fine with this so I was asked to come in for a face-to-face interview with District Manager Jennifer. Horrible experience. Interviewed me standing up in the middle of the store for all of 5 minutes before she informed me that she needed the role to begin immediately (even though she knew that I had this prior commitment). Would have been nice to know this prior. She seemed irritated/frustrated/stressed/rude. Totally unprofessional.

Awesome selection. Good value for the price. Easy and smooth transaction. Ample costumes to choose…read morefrom.

Customer service was very helpful I was looking for something specific and she showed me around and…read moregave me tips I wanted some items in pink for a Halloween party. Ended up getting a cute pink skirt

This place is a hidden gem! If you do theatre, circus (lookin' at you, Circus Juventas families),…read moreor anything else that requires stage makeup, this is your spot. They have EVERYTHING, and the staff is friendly & knowledgeable. I found out about Norcostco last year, when we had a pre-performance makeup emergency: The online retailer I'd ordered from took its sweet time to process the order and then chose "molasses in January" shipping, so I was in a blind panic the night before the show. After 2648395 rounds of internet searches & follow-up phone calls looking for one highly specific Ben Nye product, I found Norcostco -- and they're RIGHT HERE! An independent, local business that has All The Things! (I mean, they're not exactly "right here" for us -- I have to drive across the whole #%&! metro to get there -- but it's *so* worth the trip. You can see the products, use the testers, play around, and walk out with what you need. Fantastic!)

I had been wanting to test out the Ben Nye make up line and was happy to learn a few months back…read morethat they carried it. They actually tons of theatrical makeup and costumes. Finding the place can be challenging since it's on a residential block (unexpected) and the store front doesn't face the street. However I did a bit of research on google maps beforehand and checked out the street view, which helped. Upon entering the woman at the register didn't bother to look up, say hello, smile or acknowledge that someone had walked in. Therefore I figured it was the kind of place where you fend for yourself and headed straight to the makeup section. BIG MISTAKE! About 5 minutes later another women appeared out of nowhere and in a frustrated tone wanted to know what we needed and more importantly if we opened any of the items. She then told us we should have rang "the bell" for help. Keep in mind there wasn't a bell in the area or a sign instructing to do so. Anyway after smoothing things over she showed us where the test makeup and brushes were located (several feet from the display.) It was a rather small section with a polly-pocket sized mirror and bad lighting. The employee helped us with the items and answered questions we had in a more polite/cordial tone. However, due to the lighting and mirror issue my friend and I were constantly having to go back to the costume section where there was a full length mirror and better lighting. Ultimately, we left with a few items (would have been more if we could tell how the colors actually looked against our skin). My tips for you are: 1) Use your GPS or checkout a street view of the place if it's your first time visiting and you're unfamiliar with the area. 2) RING THE BELL (located at the front register). 3) Bring your own mirror and lights. Just kidding! But seriously don't rely on the ones in the testing section, just check yourself out in the mirror by the costumes. 4) If you can, do research beforehand to determine which products you're interested in b/c they're are several options. Otherwise, just be sure to allow ample time so you can test out the items and find your match. 5) Skip the pricey department store makeup and try the items here (I can only vouch for Ben Nye) which cost far less, are of good quality and made to withstand heat/lights/etc.

This is pretty much the best option in the metro for Halloween costumes and decor even on the…read moreweekend of Halloween when every other place is out of everything. Great selection, decent prices.