Let me start off by saying Kevin, Tracey and Mallory have been the most amazing individuals I have encountered. They are super punctual and always willing to explain any questions and concerns I have had. I never got the feeling I was just a number. I came to them at a time in my life where I felt I wasn't heard and they assisted and they executed. Their professionalism is a 10! All of my expectations were exceeded and in a timely manner. If you need a team to fight for you do not hesitate to give them a call. read more

Did the intake interview and formal interview and never heard back. Since then three other lawyers offer to take my case and signed with one of them. My review only on their intake process. read more

Sought legal support for a work-related issue and Debbie was absolutely rude and arrogant for no reason other than she probably just felt like she could be. There are plenty of firms who will treat a potential client respectfully and kindly. She is NOT the one. I wouldn't give this law firm any business unless you prefer to be belittled and treated like garbage. I hope this firm does their business a favor and drops this chicken dinner of a human and trade her in for someone with a sense of humanity. read more

Debra is so rude, aggressive, and Un sympathetic to my situation. I have a mental health condition and needed help with work related issues. She asked me what I needed. I explained I have a work related situation and tried to elaborate. She said well of course you do and be more specific. I would never ask for her for help again. Just so unprofessional. read more

The lawyer was aggressive, even abusive, during the initial phone consultation with repeated, gratuitous, hostile, predictable cross-examination cliches like "It's an easy answer" and "It's not a hard question", that presumably??? lead to results that justify means, but no doubt have the effect of antagonizing prospective clients. read more

Let's start by stating the obvious. Expectations exceeded, doesn't even begin to describe how I feel about my situation. Their level of professionalism was through the roof. If you ever are in need of legal representation in a civil rights matter...look no further. A huge thanks to Costell and Mains read more

This law-firm has zero professionalism . The female attorney has absolutely no manners at all . She acts like you are the guilty party when you call to get their help . Garbage lawfirm with unprofessional lawyers . read more

I wish I could say this is a good law fI'm. I was hopeful for a good conversation. I have had to work hard all of my life for every penny earned. I used to make excuses for attorneys like this and their dismissive behavior. All I can say is, if you need a law firm to give you advice and help, this isn't the place. If you need a law firm to repeat what you already know, this is the place. They have a real feel for the obvious! read more

Would NOT recommend! Do not waste your time even for the consultations. To keep it short, they tried to collect all my personal info up front (ssn, dob, social media handles, etc.) before they even took my statement or considered working with me. They assigned me to an attorney (Terrence) who gave me false hope and said that I would have a case or multiple cases...only to get a letter a month later from Mr. Costellos secretary saying that he is closing my case (without collecting any evidence). I didnt even get a phone call from Terrence or Costello. I tried emailing and calling and no response. They completely disregarded me and my case with no explanation or phone call after feeding me false hope. read more

Horrible service. Save your time and money. They take more than half on almost every case.

I can not express enough gratitude to your firm and you on the way you handled my case. It showed resilience, experience, knowledge, and critical thinking. You continue to exceed every expectation that we set. The level of quality work remains unprecedented in your Law Firm. Thank you for putting in the extra time to reach my goals in this case, I took your advice and found it to be constructive. I Truly understand that there is no shortcut for hard work that leads to effectiveness, one must stay disciplined, because most of the work is behind the scenes. Thank you for being that force that worked diligently on my behalf, I sincerely appreciate all your hard work and dedication read more

Mark was essential in helping me understand all of the nuances and complex situations of my employment action situation. He was responsive and timely and was purposeful in making sure he was available at times that worked for me and followed up in the timeframes to which he committed. He took the time and effort to understand the context of my circumstance, the motivations involved and broke down, in simple form, what my options were. This clarity and understanding positioned me to make the decisions I needed to make. Mark is a skilled and talented professional and I certainly benefited from his knowledge and expertise. read more

I highly recommend Kevin Costello. Before engaging his firm, I made several calls to other law firms and no one would take the time to listen to me. Kevin not only listened but fought hard for me and the outcome was far better than I had imagined. I can't thank Kevin and his team enough for their time, attention and expertise. read more

I have used Kevin Costello at the firm of Costello and Mains, LLC for legal counsel on a range of issues. Kevin has always been responsive, kind, and most importantly, extremely knowledgeable. Kevin has provided exceptional legal guidance, as well as managed my legal needs with the diligence, mindfulness, and legal prowess you hope to find when searching for an attorney. Always taking the time to thoroughly explain my legal options and provide me the opportunity to ask all questions, Kevin has always approached our interactions with an eye towards excellent customer service. If you need an attorney to manage your employment matter, Civil Rights issue, or personal injury claim, I highly recommend the services of Costello & Mains, LLC. Tom M read more

I had a great experience with Costello &Mains,,I had some concerns regarding NJ sick pay law with my employer and they were very knowledgeable and answered all my questions and the entire staff was very friendly...would definitely contact then in the future read more

My name is Luis just wanted to inform you guys. This is the only law firm I deal with they are great at what they do!!! Thank you guys Kevin Costello Thank you! read more

Attn Costello called me at 8:45 pm to tell me how I didn't have a case and he kept cutting me off and making me feel like a total idiot when he asked me questions and then all in the guise he was doing me a big favor. He said I wasn't being discriminated against like a typical white male would say to someone while he was doing exactly that to me. Looks like he chooses people only he thinks he can make money off of and puts down the others. read more

As a 65 year old physician and business owner I am no stranger to the process of litigation. My daughter and several family members are accomplished attorneys. When I was mistreated because of a disability they advised that I retain counsel with expertise specific to the issue involved. After diligent research and discussion, I chose Costello& Mains. My trust was very well placed. Kevin Costello was more than professional and competent. He was very sympathetic and understanding. He was ALWAYS available. He took the time to educate me throughout the process. The end result was gratifying. He stood up for my right to be treated with respect regardless of my disability. read more

The attorneys of Costello & Mains are superb!Kevin Costello has been of great help to my family and I. I think anyone would experience fair and thorough attorneys from here who will indeed FIGHT. FOR. YOUR. RIGHTS!!! read more

I highly recommend Kevin at the law firm Costella & Mains. He is very professional, personable, and straight to the point with any legal matters that you may have. Thank you Kevin Costello! Sincerely, Lou read more

I wholeheartedly regret even reaching out to this firm. I sent an email on a late Saturday night & I will say that my call was returned on Monday morning . I missed Mr. Costello's call & he left a voicemail. When I called back on my lunch hour , I informed the receptionist I was returning to work within ten minutes and would have to speak to Mr. Costello in the late afternoon , early evening . He called back anyway . While prompt , I now had literally five minutes to explain my situation. But that was ok , as Mr Costello was only going to give me about 3 1/2 minutes anyway . The conversation was horrible . While I did send him a rather lengthy email , it was actually the best way I could explain the hell I am currently going through . He began the conversation by telling me due to it's length , he did not read it . Ok . But then after telling me he was going to ask me very direct questions (fine ) Mr Costello seriously treated the conversation as though he had me under cross examination. It was horrendous. He rushed me , was rude & he in no way understood the nature of what I was dealing with . His questions were curt , abrasive and impolite. I hung up reduced to tears and had to return to work in that condition. As if I wasn't already going through enough . Mr Costello , even if you feel your free consultations are not worth your time , you are dealing with human beings who just reached out to you for help . Save the cross examination and interrogation for the court room. There are nicer and more effective ways to obtain information than treating your consultation as you would a defendant . read more

I recommend Mr. Costello he is very intelligent. He fought my case even after they denied it about 2 or 3 times. The firm will fight HARD with so many strategies, back up plans, and KNOWLEDGEABLE of the law. I strongly recommend this firm to anybody he fought to let me be heard. My case was hard to prove it happened but he still took the case. I appreciate the services and time this firm put into handing the case. When I told him I appreciated him and thanked him he said "i don't like bullies" I STRONGLY RECOMMEND read more

Mike Riley is Amazing. Kevin Costello even takes the time to speak to individual clients coming in to be represented by the firm. Amazing services, realistic expectations through a tiresome and sometimes lengthy process. They really hold your hand through a tough time, and help you get the justice you deserve. Very hands on- always available to answer questions, transparent, they always make you feel heard. Great team work- great paralegal staff as well. Even the woman / receptionist is very pleasant, and goes above and beyond! Would recommend. read more

As a private investigator I have assisted Costello & Mains with several investigations. In my professional dealings with the firm's attorneys I have always found them to be thorough, diligent, and ethical with an unwavering commitment to seek justice for their clients. Their clients are fortunate to have such great advocates representing them. Sirois Investigative Agency read more

The case that the firm took was very complicated for me to deal with as it was the type of case that could of took a very long time to resolve. I want to seriously thank my attorney and the firm for all the hard work they put into my case to get this resolved. It now makes my life a little less stressful as I can move forward to better things now putting the past behind me. I appreciate all that they have done with communication and the outcome of my case. I would seriously recommend them to any one as they are the firm to go to. Thank you Cullen Q. McGowan read more

In my indepth review, I will highlight how Costello&Mains needs to better treat their clients, fix how they communicate, and other problems that arose with my brief time dealing with them as objectively as I can, both the good & the bad. The law firm originally took my case and then dropped me as a client after I reached out to them numerous times. Mr.Costello declined representation on points about my case that was previous mentioned to his associate in written and verbal form, and why SchorrLaw referred me to C&M for a 2nd opinion and told me much earlier. Even if they take your case, they have no issue dropping you like a fly even after all the facts were told to them repeatedly which is another reason I am warning potential clients. This may cause administrative nightmares like time sensitive deadlines with EOP or other agencies. Heed to an earlier warning mentioned here, they may add to your troubles. Honestly, I would have understood if they rejected my case from the on-start like SchorrLaw did or if I was not open about all the relevant facts, but neither applied, they dropped me, because it was just convenient for them to do so after they did their research of why my case couldn't be tried in the state courts (why not do it before accepting a client, why give sense of false hope and waste their time when they could have looked for another firm?) Why not take the case to the federal level or find another solution that helps your client? Problems like the one's described about C&M give lawyers a malignant/greedy reputation of helping themselves when convenient for them and deepens the opinion of why the US legal system is broken. I also faced many of the same issues by another reviewer about them not returning calls and from the beginning, I felt like I was a burden to them which a client should never feel like. Every time I called, the secretary always seemed in a rush and transferred me to a voice mail to someone who wouldn't get back to me. To be fair to Mr.Costello, he called back when the secretary said he would, wrote that my case would be a losing effort in state courts on the same day he called back and stated he did not want me to waste time and go ahead with my administrative rights.Mr. Paul, an associate, originally interviewed me, treated me with respect, and made it a relaxing environment so I could be forthcoming. He took his time and even worked after hours to hear the full details of this case. However, this doesn't change the negative facts aforementioned & I truly believe law firms need to have high standards whether it be ethics or client relations. My bad experience may have been unique due to a set of different circumstances, but compound this with the problems other reviewers brought up which is why they are only one star worthy. Law firms like C&M need to take criticisms objectively and fix their issues so they don't reoccur. For potential clients, be cautious if you have an employment case and I advise you to go to another firm as of August 2016, there are better firms in South NJ which won't treat their clients with such lack of care , ineptitude, or make you feel like you are burden. If a firm doesn't take your case, take it as a blessing, because they are doing their due diligence unlike many of the unfair negative reviews I read here. You rather have someone reject your case because they can't try it from the onset then be in my current situation. Also suspect the validity of earlier positive reviews without details. It's hard to verify everything on the internet such as all their 5 star reviews on their website so read everything here and make your own objective decision. I hope Mr.Costello's firm to look at my complaints and improve their firm moving forward. South NJ needs great law firms to take care of their own, but as of now, in my opinion, C&M isn't one of them though there is much potential for them if they address their issues stemming mostly from lack of communication to their clients and each other, as well as their poor manners to their clients. read more

Our case was the first youth transgender case Kevin took on in the State of New Jersey to challenge the LAD back in 2007. During our case he became a friend and mentor to my minor child at the time. Not only is he the BEST attorney in NJ, he really cares and is passionate about each and every case he takes on. He is not a typical attorney which is what sets him apart from every other attorney. He will set realistic goals and expectations before you enter a case with him. He is thorough and sees every side of a case and determines with the client the avenue that makes the most sense. He works extremely hard for each and every client no matter what their background. He's compassionate and kind to everyone and his working relationship with other attorney's has proved beneficial for the outcomes for his clients. Since the resolution of our case I have not hesitated to refer many clients to him and only him. He and his office staff will keep you informed every step of the way throughout your case. Deborah and Dan are also two of the finest attorneys I've worked with. We will forever be grateful for the expert representation we had by Kevin Costello and his Partner Deborah and all of the competent staff. Margo Saltzman, Gender Spectrums Support Network read more

I finally got the courage to call, I spoke to Debra she was abrasive and not very empathetic, didn't want to tell her my story I let the receptionist no how i felt and Kevin left me a angry voice mail didn't mean to offend anyone but I don't want to have to defend the way I feel or spare the attorney's feelings because their sensitive. I guess its best to just be quiet when your not sure what to do. read more

I used Kevin Costello for an employment matter. He helped me quickly resolve the issue!

My attorney was Michael Reilly. He understood my concerns and was patient in reminding me to keep emotions separate.

Costello & Mains were my saving grace! I was going through such hard time, not only did they protect me legally, but they were there for me as a friend, someone who really cared. They constantly stayed in touch with me which was huge because I had no one else to turn to and they were constantly there. I would definitely recommend them to anyone who is having any legal issues. read more

My son is disabled which his employer knew when he was hired. The employer mistreated him, put himout on medical leave without reason and then eventually fired him. Employer still owes my son two thousand dollars pay. My son went to Costello and Main was seen by an intake worker. Provided an folder full of emails and evidence proving all his allegations. THEY ACCEPTED THE CASE. They sent the employer a demand letter for $75,000.00 in damages to which the employer (Amazon) had 60 days to reply. They never replied back so Costello and Main sends my son a letter stating that they are dropping the case. I believe that something shady is going on here. We will be taking this to another lawyer and if Costello and Main's unprofessional behavior has hurt our case we will be suing them. I have delt with lawyers several times in my life but never have I delt with one as unprofessional as Costello and Main. read more

In hiring this law firm I made a huge mistake. They fired my atty after 2.3 yrs into my case and never notified me. It took many phone calls and emails unanswered to have to go into the office and find this out... I lost minimum 21 days work for cancelled appointments with less than an hours notice.the secretaries were rude from the beginning. Big mistake but lesson well learned. & the fees were outrageous besides finding mistakes in their fees that were reimbursed after me catching the mistakes read more