I have been going to Eddys since I moved here from Arizona in 2021, back when I had my 2011 Volvo…read moreXC60. I only needed regular maintenance, as these vehicles are superb! I'm a Volvo girl for life! In February 2023, I purchased my 2019 Volvo XC60 R-Design, which I fell in love with online and Eddys had it! The car buying experience was smooth from start to finish. I had a great car buying experience.
The real MVPs are the wonderful staff in the Service Department! HUGE shout out to Tom, Steven, Brad, Kim, and Kenny! I have been a frequent flyer over the past couple months, all fault of my own, the car itself is perfect, I just have a problem with curbs and tires. lol When i needed a damaged rim replaced, they were able to find a rim they had from a full rim switch out and were able to give me a great deal on it! Shortly after, unrelated to that incident, there was a massive nail in another tire, and while the tire was on order, they let me borrow a full size tire! The tire came in a little over a week ago. Then last night, I swerved to not hit a raccoon, hit the curb, and blew my tire. *sigh* But, again, the guys in the service department went above and beyond! I toodled over there today with my spare, and they let me borrow the same tire again, and now the tire is on back order, but thanks to them, I don't have to toodle around on a spare!
The service department staff is always so kind and honest. They are fair, and go above and beyond to help out and make any issues I incur on my beautiful car, as painless as possible. We make jokes that they better not see me until my oil change in February... and there I waltzed in today, and we had a good laugh.
I will continue going to Eddys Volvo for ALL my car needs, as I've found a place I can trust, and as a woman, that is often hard to find! I highly recommend!! I'd give 10 stars if I could!