A great place to meet up with friends over a cup of coffee, lunch or afternoon tea. Pleasant staff…read morewho have never made me feel rushed and who are willing to assist when asked.

When I got there I found out it shuts before the advertised time on the web. When I pointed this…read moreout the waitress didn't care a jot even though I pointed out this could be very disappointing for customers coming from out of the area. I have several food intolerances so when asking about the ingredients in their homemade cakes I got a message back via the waitress that she can't guarantee the cakes were free from what I was intolerant to. As people with food intolerances are always ending up having to go without gorgeous food, I asked if I could have more detail of what was in the cakes so I could make a decision on what it was I could or couldn't eat, just in case there was something I could have. This was very obviously an inconvenience to the waitress and the manager who had baked them. She tried again to say she couldn't guarantee anything because obviously this was the quickest way to solve the issue for herself, but after explaining that I'd like to try to see if there was something I could eat, it was again very plain that I was wasting her time. It was late afternoon and they weren't busy, so I would have appreciated a couple of minutes of her time without the attitude. After finding out there was indeed a piece of cake I could eat, I sat down to enjoy it only to be served it with more attitude by the waitress. If she could have got away with grunting at me I sure she would have! I unfortunately had to ask for a pot of hot water as the tea didn't come with one, and AGAIN got a look saying 'are you bothering me again?!'. Cleanliness was also not great with tea-stained table clothes, dying roses on the table, and also dust on the teapot holding the roses which was next to an open sugar bowl which no doubt had the same amount of dust in it! Also, amazingly, a dog walking around the kitchen area with it's bed behind the serving counter!! (Yes, I am about to inform environmental health dept!!) Lastly, my table was being cleared before I had finished. I did notice however, that the other table still in there didn't have their table touched, so I'm guessing that was a touch of nastiness from the waitress also. I was there looking for a place to take 18-20 friends for my birthday which is coming up soon as we fancied a gorgeous afternoon tea, but we will definitely be going somewhere else after that experience!

We have been going to the Cosy Cafe for the last couple of months on a weekly basis…read more Staff are polite, quick to serve and friendly. They offer a very good menu with very good prices and portion sizes are absolutely massive, which makes it very cheap to eat. The food we have had is prepared and cooked fresh and the taste has never been poor. It is clean and tidy, in fact as a table becomes vacant it is cleared. Overall great service everytime. Keep it up.

Good place to eat and with good food. Nice establisment where you can sit with your friends and…read moreenjoy a break.

Just had a fantastic Full English Breakfast. A good plateful that has set me up for the day. A…read moresteaming mug of freshly brewed coffee to go with it. nice views across the Heybridge Basin but, unfortunately, much too cold to sit outside. I am going to revisit during the summer (if we get one). Well worth a visit if you are in the area.

Visit the tearoom often, my favourite at lunchtime are the sandwiches on granary bread all fillings…read moreare very very tasty and last time I had a cheese ploughman's it was the best ever. All the staff are very friendly and helpful at all times.

If this little tea shop was in London you would have to book. Great retro styling, excellent…read moreservice, great cream tea and home made cakes.

Been using this cafe all week and found the food to be very good and the staff friendly. Well worth…read morea visit.

my wife and i often pop in here , best cafe around. staff are friendly and all get on and have a…read morelaugh. food is tasty, had a sunday roast the other day which was great. often have specials such as steak pie which are obviously home made and all the better for it. the chilli is fantastic by the way. r simpson

It was a nice place for coffee. Me and my colleague were there having a casual meeting with one of…read moreour clients. They have wonderful Americano

Awsome family cafe Great staff comfortable seating favorite…read morewas coconut raspberry cake with custard

Come here for delicious homemade meals, very cosy place right on the shores of river Thamesread more

What a charming little place situated right on the seafront. My dad reckons it's the best fish n…read morechips on southend seafront. I had the vegetarian lasagne which was delish! It comes with half portion of chips and half portion of salad which consisted of a very tasty homemade coleslaw. To be honest if this was the half portion I can't imagine how massive the full portion would be! Definatly amazing value for money ! Dont even bother checking out the other bistros as this one is all you need to know! Having just arrived from LA I was gagging for a good bit of Essex cooking and you will not be disappointed with the extensive menu choice including a full English breakfast. The staff are amazing, service with a smile and a cheery bit of convo. Will Defo be back to sample other items on the menu.

What a find! I love this place…read more A cosy coffee shop with excellent coffee and a super chilled ambience.... Free wifi, comfy sofas, muffins, sandwiches and everything...

Very nice spot for brunch. Delicious food and coffees. Great vibe and friendly staff. A must visit.read more

Nice spot for coffee and brunch. The place is very nice and the service is wonderful.read more