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    Costa Cuba

    5.0 (1 review)
    Closed 9:00 am - 1:00 pm

    Services - Costa Cuba

    Auxiliary legal services

    Travel services

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    7 years ago

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    Law Offices of Teresa Martinez Alonso

    Law Offices of Teresa Martinez Alonso

    (1 review)

    Satisfactory customer service is something that is hard to find nowadays. While it is certainly…read moreundeniable that "money makes the world go round," and I couldn't possibly blame a business or individual for wanting to make loads of it, businesses often forget the negative impact of sacrificing good customer service for the sake of making more money quickly. It is imperative that businesses remember and operate according to the maxim that "An unhappy customer tells everybody." ("91% of unhappy customers will not willingly do business with you again." Source: Lee Resource Inc.) I think that the folks at the Law Offices of Teresa Martinez-Alonso know this fact very well, because the customer service I received there was nothing less than amazing. I went to this business to seek help in obtaining a copy of my lost permanent resident card, an endeavor that had troubled me for over a year. I arrived there and within five minutes I was sitting in Mr. Jorge Rigopoulos' office. He proceeded to explain everything that was necessary for us to do. He answered any and all questions that came to my mind. In less than half an hour, the interview with Mr. Rigopoulos was complete. Mr. Rigopoulos informed me that the United States Citizenship and Immigration Services (USCIS) also requires passport-type photos to complete my request. I hadn't brought these with me, and Mr. Rigopoulos provided me with a self-addressed, stamped envelope so that I could mail these to him. This is a small detail that didn't go unnoticed. It was no surprise to me that soon after my visit there, I received the pertinent paperwork in the mail from USCIS advising me that I had an appointment to go in for fingerprinting, the final step in obtaining the aforementioned card. I can only wish I had learned of the Law Offices of Teresa Martinez-Alonso earlier than I did. It would have solved a plethora of problems for me. I hope this review is seen by anyone who may be in need of immigration-related services. If you know someone who needs any immigration-related services, please do them a huge favor and share this review with them.

    Costa Cuba - travelservices - Updated May 2026

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