Coffee was the best I've had from a Costa in a long while. My wife and I had an Americano each, requested one with hot milk and the other with cold but both came hot. I had a caramel slice which was very nice.
The usual cleanliness issue with Costa reared its head again. Whilst waiting for the coffee to be made I saw every spare table, 7 of them in total had dirty cups, crumbs and stains on them. It isn't difficult for this to be resolved, have a member of staff clearing tables! It seems to be problematic for Costa though. You wouldn't expect to sit at a dirty table in a restaurant so why do they expect you to sit at a dirty table in a coffee shop whilst paying premium prices?! Yes you can ask for it be cleaned but you shouldn't have to.
This Costa hasn't been at this location very long but some of the tables mainly due to stains look very tired.
Front of house especially looking through the front window showed cardboard boxes?!
Toilet door mucky with dirty marks and toilet push button missing. Definite cleanliness issues.
Better places to have coffee in Bourne, try Bojangles behind the Angel Hotel which is opposite Costa's. read more