I have left 3-4 messages with absolutely no response. My agency was McDowell & Keeney which was…read moresold to Inzone. I am currently shopping my auto, renters and umbrella policies to new agencies. I welcome any recommendations. I reached out to Yates downtown and McClatchy with no response. Look elsewhere for insurance customer service and needed services to your existing policies with this agency. I am a former personal lines underwriter and this lack of service and response is unacceptable.

I was with Bewick Insurance for 28 years. The owners retired and sold their business to Inszone…read more I was assured I would receive the same level of service, but haven't. My first issue came about when I called to add a new car to my commercial policy. Of course nobody answered or called back after several phone calls. II ended up emailing the VIN so I could get coverage. Inszone didn't add the car and it turned out I didn't have coverage for over a month. More recently, Mercury Insurance switched me to paperless billing for my personal auto and homeowners policies without me knowing about the change. Needles to say the policies were cancelled because I didn't receive the renewals. Not a word from Inszone advising about the change in billing or that my policies were in jeopardy of being cancelled. I learned about this on a Friday and purchased policies online through Geico so I would have coverage through the weekend. I followed up with Inszone the following week and it took several weeks to get an auto quote. I more recently asked for a homeowners quote. It's been a week and a half and still no quote. Inszone was able to destroy a 28 year relationship in just a matter or months. They are fired.

Our family has used Eastman insurance for nearly ten years, referred by Dave Ramsey. I had loved…read morethe personal relationship and every time I called, Laura, the front would ask about the family and spend a few minutes catching up. I felt we mattered to them. When we purchased a new car a few months ago I called Laura to get a quote done and instead was transferred directly to a mass call line who didn't know me, didn't have my information, and couldn't answer my questions or even get me the quote I needed. This company has since been sold to TruSummit and without the personal touch of Shane and his team the service is just not the same. All the best to Mr. Eastman but we'll be shopping elsewhere.

I have been a customer of Eastman Insurance Solutions since 2018. We have had our 4 cars,…read morehomeowners insurance and umbrella policy through them. I just today realized that they sold their company 3 months ago. I found out as my auto policy is up for renewal and I did not recognize the new agent's name on my policy. I called this new agent. They did not have my phone number, email or other contact information to contact me and lmk about this change. I am very upset. I always had great service when I called Eastman Insurance Solutions. They were even a Ramsey Trusted Insurance pro. Very unprofessional and highly disappointed. I do not recommend Eastman Insurance Solutions due to this unprofessional change of service.

My family had a super ooold home insurance policy.. I mean from the 80's. So many changes and new…read morestuff but our old company and agent didn't care... monthly payments were being made.. I wanted to compare rates, and Justin and his team didn't disappoint! They quoted me a better plan that covered more (since we have updated and expanded our house) at a lower cost! Anytime I need more info, documents, other quotes, Justin and his team gets back to me in a flash! And on top of that they are honest! If they cant offer me a better quote they let me know that the other comparables, they just couldn't beat. Thats always nice to have honest insurance agents in the business! Highly recommend giving them a chance. Even to shop around and compare prices! Im sure you'll end up with them, they always had the best plans!

If you're looking for a reliable and trustworthy agent, Justin is your man. When I had to make a…read moreclaim on my jet ski that was stolen, they made the process as painless as it could be. Justin and his crew went above and beyond to make sure I knew what was going on and that I was taken care of in any way that was needed. Thanks for all the help. Justin and his team are the reasons that I now have all of my families insurances through his Farmers branch. We currently have our home, business, auto, travel trailer, boat and life insurance with him. I have a great plan, that was customized to fit my needs and budget. I will continue to support Justin Yoder, not because he's a Vacaville local, but because he's professional and is there when you need him.

Best experience with insurance in my 19 years of insuring vehicles. I have always been happy with…read moremy Farmers and Foremost insurance, but Cory really has gone above and beyond to make sure that I am fully protected AND understand what coverage I have. Upon reviewing my policy he found that I did not have uninsured/underinsured motorist coverage on my vehicles. He was also able to make some great suggestions on adjustments to my coverages that make my policy more affordable while getting me more coverage than I previously had! I now have all my vehicles, renters, and life insurance with Cory and I tell everyone I can to go see him. You will be glad you took the time to speak with him!

From the owner: CA Lic. #4044294 As…read moreyour personal Farmers Insurance agent located in Fairfield, I believe in keeping you informed of ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide financial protection for you and your family. Whether you need homeowners insurance or renters insurance, Farmers offers home insurance coverage for protecting you and your belongings. Farmers Insurance also offers life insurance, business insurance, and motorcycle insurance to help protect your hard earned assets. Visit our website for a competitive quote to help save money & better protect your family today!

I can not say enough good things about Allstate insurance! We left our last insurance company…read morefeeling like another client but Allstate especially Shawn makes us feel like Family. He answered any and every question I had & still have. When I was in my accident and didn't know my policy number he gave it to me right away. Then he helped me set the app up so that that didn't happen again. He is always making sure I'm getting the best rate. I recommend Allstate to all my friends and I'm always referring Shawn.

The place to go for all your insurance needs! Super friendly staff with great communication. Quick…read moreresponses whenever I had questions or concerns regarding my policy. Thep is the man

I went in to use their dmv services. Fast and efficient. Got done what I needed to get done, and…read morethe person who helped me was kind and knowledgeable of all dmv services offered. I've always enjoyed aaa.

A big shout out to Jasmine Muzac, travel advisor at AAA in Vacaville. My daughter & I decided at…read morethe last minute to take a first-time trip to Disneyland and needed help to make it happen. It was just luck that we connected with Jasmine. Jasmine is very personable with excellent customer service skills. Her willingness to efficiently accommodate our short notice trip made the process seamless.   She quickly arranged flight tickets, hotel reservations across from the park, entry tickets, and lightning lane passes, ensuring a smooth and stress-free experience for both my daughter and me. I would definitely recommend Jasmine, and plan to use her again for my future traveling needs.

Our family has been with state farm (and specifically Andy) for 3 generations so far. They have…read morealways been helpful, kind and ready to assist. Recently my father has retired, which is a big change, but I can say Andy has been fantastic at finding ways for him to save.

This is long overdue. My husband passed in 2017 which forced me to reach out to Andy…read more He treated me with such kindness as I was clueless to the insurance we had. He explained to me in a way that I would clearly understand to make the necessary changes that were best for me. During this time I was making changes he always make time for me if I had any questions or concerns. I appreciate all the office does for me.

Unable to contact anyone!!!!horrible customer service. Unable to get responses and also for my son…read moreresolving accident not his fault. I'll be leaving Geico soon for sure. They don't have any physical offices in California anymore

I have a simple billing question that can be answered in one minute. It's Thursday afternoon 4:00…read morepm and I have been on hold for 90 minutes, since 2:30. No call back option - it's "not available" today. I'm betting that I will be on hold until 6 pm and a recording will say Goodbye. I'm making this call for my 90 year old mother - I'm so glad I don't have geico!!!!! Edit: I was disconnected at 4:20. Called back and after going through a lengthy automated questioning (again!) I was disconnected (again!). Geico sucks!!!!!!!

Car accidents are the stuff of nightmares right? My fiance recently totaled my car and it has been…read morea mess, Amanda and Kwala have been beyond helpful in this stressful time. I am beyond grateful for their service and advise.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a native Californian and have been an Allstate agent in Vacaville since 1990. I love working with customers and helping with their insurance needs.

Kathy and her team have offered the best services . She does yearly reviews to adjust to the…read morechanging market. Her team has guided my family thru many claims. They have insured many homes and cars for my family. Great to have someone who you can trust. Paul

Alberta has been there for me for over 30 years! She always looks out for my best interest! Thank…read moreyou so much!