I walk in and customer service was acceptable. Was taken care of right away, but when explaining the style of hair cut I was wanting she didn't understand what I meant " marine fade " so I decided to just get a basic cut so she didn't screw up my hair. Finger lengthen top with a fade on my sides and back of head. Top ended up being too short and the left side of my head was a perfect fade but the looking at the right side it wasn't even completely faded. I will attach photos so you can see the mess I havd to pay $16.99 for and even gave a tip to be considerate to the young and unenergized employee. I would demand my money back but it would probably be easier to just leave it be! read more

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I want to first say that as far as styling men's hair, I think they are pretty good. I have my own favorite here, I won't get styled without her. Female hair cuts are very bad. My girlfriend had her hair cut , what a disaster! The hair dresser was pretty bad. Didn't listen to directions, actually she had a attitude. She insisted on using a razor instead of shears! Just a horrible experience and cut, I felt terrible that I brought her in there. Cathy is very good, other then her, Beware! read more

First started going here in Nov. 2020. Three separate times I made an appointment with the Manager and three times she wasn't there to do my hair. I made this appointment 5 weeks ago, told her to make sure she didn't forget about this appointment because it was almost my Anniversary and I wanted some foils put in. I showed up 10 minutes early for my appointment and I didn't see her there. The woman called someone on the phone and eventually she acknowledged that I was there and I said where is Jackie? I was told she isn't anywhere until Saturday and that Jessica was going to do my hair. I sat there until for 45 minutes while Jessica was doing a haircut. I finally walked over to her and said obviously no one wants to do my hair here! I will not be back and I advise not EVER trying to make an appointment with Jackie, considering she is the Manager that speaks volumes of how poorly this place is run. read more

I was hoping to find an alternative to the higher end or more expensive hair salons. I was never a fan of just going into a place and having anyone cut at my hair...but I did. Am I insane?! After 10 years of " just going in"....I'm still getting good haircuts and colors. Everyone there has cut my hair and it's always good. It's ever so slightly different between the various cutters, but always what I want. I'm not one to change my hairstyle drastically though. I just want the hair to, kinda sorta, look like the picture that I bring in and please don't chop it all off. If you want color, ask to make an appointment with their best color specialist. I've seen folks getting color and highlights while I'm there, and it looked sooo good. Affordable, Yes. ( 15$ compared to 70$ at my last salon. Not including the tip in those approx numbers) Less time consuming, No sitting for hours just to get a trim or highlights. Also, none of that, feeling like I have to look cool, as I did feel, when I entered the fancy, hip, trendy, club salons. These women have cut hair at salons and barbershops and know what they are doing. If you're looking for an affordable, satisfying, temporary or permanent, go-to, hair cutting place, check out this Cost Cutters in Zion. It's a block or two West of Sheridan Rd. read more

My son and I went to cost cutters always had good service there this time was no different. Evelyn did my hair it turned out wonderful. I would recommend to anyone looking for a haircut read more

I went for a clean up (trim) on my short cut. I paid only $11 for the cut, but that should not be the excuse for a cut that looks like a bowl was placed on my head! All Diane had to do was "follow" what was already there and she managed to ruin what was a great cut. It is said you get what you pay for, but that shouldn't be the case for any personal service. So, if you want to look like Moe Howard, go for it read more