I made an appointment to get my hair colored and a trim, when i showed up to get my hair done, Kim was 10 minutes late. I had to wait 10 minutes for her to do all the things she had to do before she started her scheduled appointments. Kim trimmed my hair, and that was all she said she had down for me to have done. She also said she could do the color but no time to style, I told her to just color the roots which she said it would be $5.00 cheaper and she could get done faster. She put the color on and said it would be 30 minutes, she never washed the color off from around my hairline, 20 minutes later, she said it was long enough . She took me back rinsed my hair, and shampooed, no conditioner. Dried my hair, no special styling. When I got to cash register to pay which is cash only, no checks, or credit cards, she said it would be $77.25. That's the same price I pay for a full hair color, where was the $5.00 off? That's Penny's salon prices and there you get treated like a queen. If she would have done my hair the way she was suppose to, it should have taken almost 2 hours, she was done in 1 hour. When I got home I had to wash the hair color from around my hairline on my face. She is suppose to be the owner, she is a poor example for an owner, very irresponsible, if she does many customers like this she will lose customers. She is too expensive on her prices. read more
