Asked the lady working there for something that would make my hair darker and she sold me something…read morethat turned my hair orange. I am sobbing crying because my hair is orange. I hope she gets fired

I come here about once a month to purchase hair dye products. Not sure whose bright idea it was to…read morestart charging customers for bags - paper bags. Lately when I go in, the first question I'm asked at check out is "do you want to buy a bag, they are 15 cents. We encourage customers to buy them and reuse them the next time they shop here" they only have paper bags now, that you must purchase, no plastic. Ummmm... really? On the counter I have bottles of dark hair dye, bottles of developer. The store is filled with products that contain dye and bleach. Yet they do not have plastic bags? - not even for purchase. Only paper? If a bottle leaks inside the bag in my car, a paper bag isn't going to do anything. I think they are trying to be environmentally friendly - but let's get real.. Sally's Beauty is NOT Whole Foods. The store is filled with products which all contain some pretty harsh chemicals - half of which could cause death if ingested - it's not an environmentally friendly store so stop pretending to be. It's just shows stupidity and hypocrisy by pushing these useless paper bags, acting like they care about being "green" , on customers. All for profit of course, because they are still charging you for the bag. This was my last purchase at Sally's. I'll now just get what I need on amazon. It's cheaper there anyway, and I don't have to deal with the hassle of carrying out all my items in my hands because your store doesn't have plastic bags for customers that are purchasing liquids and chemicals - which is 90 percent of what this store sells. And how cheap is management when they have to start charging customers for bags? That's just strange. I just spent 27 dollars on 3 products, that I could have gotten off amazon for less than 20 - give me a plastic bag to put it in so I can be on my way.

This is the beauty supply store that was on York rd by the Papa Johns. They moved to a larger…read morelocation. They have a huge selection with beauty supplies and hair!!!

I tried to return something at this location today and ended up having a pretty unpleasant…read moreexperience. From the minute I entered, i was greeted and assisted - all I needed was a return then I was planning to browse. I had two items for return that an associate helped look up for the return. She told me I was one day over but said the manager could override, so I waited while they swapped out. The manager had a totally different tone and was rude from the start - bottom line, she doesn't override that and all I can do is call customer service. I asked why I was told to wait if nothing could be done? Well on my way back to my car I threw out the items because I have no use for them and what is customer service going to do? Well out of curiosity I contacted them because I've also not had such an unpleasant experience at Sephora until today. Customer service informed me it was up to the store and the store had final say. Needless to say, I won't be back to this location unless I have a skincare or makeup emergency and there is literally nowhere else.

This is a great location. The customer service here is much better than the Willow Grove mall…read morelocation. The only downside to this store is a smaller selection. The store is always clean and organized and staff is willing to help you find something without being pushy.

I went there recently. The store has lots of variety, but the cashier was not friendly. She is an…read moreolder woman and she made me feel like she is strict teacher and I am stupid student. The way she talked and overall experience was not pleasant. Will not go to the same store in a future.

I was testing out a Dyson in the Ulta store today in Valley square because I'm thinking about…read morepurchasing it. while I was testing an out an employee went over the me and told me I was disgusting for putting my hair in it. There was no sign saying I shouldn't put my hair in it so I was very shocked to hear her angry tone. just a reminder or warning would've been more justified than this outburst.

Good location for a beauty store. There aren't many in this area. The store is generally clean and…read morelooks welcoming. That's where the good ends for me. Unfortunately, there's rarely a person on the floor to help with anything and they usually have parts of product lines but not popular ones. The line is always long and the people behind the counter are usually chatting with one another. If you arent in a time crunch I would say go across the bridge to Cherry Hill Sephora or Ulta or Willow Grove Sephora.

The service abd team work is great. Well lit store with the salon in the back. That's a. Great…read moreoffer. I do the order online and pick up I'm store. It's so easy. Bring government ID. If not you don't get your cosmetics!!!

I stopped in looking for help with color matching for foundation and blush. Angela and Myriam…read morehelped me. They went above and beyond to make me comfortable and make sure I had the perfect match for my skin tone. As a woman in her 60s who is not up on make up trends, I could not have asked for better service. I don't know what else to say besides I so appreciated their help and conversation !

From the owner: Sephora wants to teach and inspire clients to play in a world of beauty, while creating the world's…read moremost loved beauty community. Sephora invites clients to play with over 14,000 products from over 200 brands including exclusives like Fenty Beauty by Rihanna, Rare Beauty by Selena Gomez, Sephora Collection and more. Clients can experience Sephora anywhere by visiting the Sephora website or the Sephora app.