Very friendly and great customer service! My order was…read morefilled very quickly and I was notified it was ready to pick up.

Ordered curbside on a cold winter day on a whim . So glad I did. My order was processed quickly and…read morewhen I arrived it was promptly brought out to the car. The order was 100 correct .

Just about everything is expired in the store and I'm not sure how they are allowed to stay open…read more Some things I bought were almost 2 years old! This is disturbing knowing they are selling these items to our pets. This needs to be reported.

I have shopped at Preuss Pets for about 40 years, there is no other business like Preuss in…read moreMichigan. Everything is pre quarantined and healthy. They are a true GEM for the Lansing area.

Staff is really knowledgeable and helpful with all questions. We've been going there for a while…read morenow and are always impressed with the selection they have for all pets. The fish section is particularly impressive with some of the best and widest range available. It's always fun to just stop in and look around even if you aren't looking for anything specific!

This place is awesome. The owners are super nice. I had a couple fish to big for there tank they…read moretook them for me and let me get some smaller fish. You have any issues with fish fighting that you purchase there or other places EVEN they will take it back and let you get a new one. Or give you credit for the fish that wasn't purchased there and give you a deal on a different one if it was bought somewhere else. The girl there working was super polite and was very helpful. Her name was Hailey. Totally recommend going there. As for the other reviews. People are so judgmental. I read the other reviews. Totally not accurate at all. They take great care of all there animals from what I seen. Maybe they need to run a pet store so we can see how there's looks. Cause I love to pick there place apart like some of these pessimists do on yelp. Not cool. Fairview is a great place to go for pets. Trust me.

This place is absolutely awful, the animals are not taken care of at all and there are multiple…read moreanimals shoved into a tiny cage that they should not be in. There are huge bunnies in tiny cages and birds in a cage not being enough for them, do not recommend coming here.

They have plenty of options for cats and dogs, as well as some for smaller animals. They also have…read morereally nice quality items, helpful and kind staff, and a great atmosphere. This is one of my favorite pet supply shops! They also can order in items that are not currently in stock, which can be extremely helpful. They will take time to help you with questions, and give great recommendations. There's also two sweet cats that roam and live in the shop, although they suggest keeping your cats (no problem with dogs) out of their view if you bring them, since they can be territorial. Overall I've had a great experience as of now, and I've been coming here for close to a year.

The Pet Emporium is, hands down, one of the best pet stores I've ever been to! They sell a variety…read moreof quality pet products for your fur and non-furry friends! The staff are always welcoming and helpful if you ever have questions too. I bought my cat Domino a gorgeous cat condo that matches with my furniture. While the products and service are nice, the best part of the experience are Leo and Luna, the shop pets! They are so sweet and always make sure that the pet furniture is working well!

I was in search of a self wash dog place similar to the one we have in California and I finally…read morefound it. The store was clean and well maintained and the person on staff that day was nice. Their vacuum brush was actually pretty decent and cleaning our Husky was the fastest I've ever cleaned her. I started taking her to Pet Smart but they don't do a good job. I had a set groomer but we're not in California at the moment. I recommend giving this play a try.

From the owner: We have more than 10 brands of the pet foods with reasonable price…read more Great guest service 3 unique self pet wash station with vacuum cleaner, hot air drier , FREE shampoo, hot and cold water with adjustable sprayer nuzzle FREE welcome treat Welcome pets into our super location And also great and helpful store associates Right next to the I-75 in heart of the flint district business in Miller Rd

I tried to adopt two kittens and was told I was to old. This…read moresite should state this when you first apply. I was talking to someone by emails for a week and was lead to believed I would be adopting the two kittens. I bought things and food for them. We were set to meet and I was asked how old I was and than told I couldn't because I was to old. I am heart broken I was all set to give these kittens a good home. Shame on you

Had to give one star, I guess. We recently tried to adopt a…read morekitten that was listed as "needing a companion." When speaking to Glenda, she was concerned about my cat's age that would be her companion. (9). I explained my cat's behaviors and that I believed she needs a companion. Glenda, after explaining food the cat would like and checking my vet records, seemingly upset she hadn't been to the vet in 3 years, although she had an appointment for her due rabies vaccine that weekend. And when speaking to other veterinarians, they were stoked my indoor cat is so healthy I don't have to take her to the vet for more than her RV3. She then said my cat is too old. After speaking to our specific vet, he highly recommended a kitten companion for our cat. So we have adopted a kitten. I wouldn't recommend this shelter. They don't seem to want to adopt cats out to loving homes and string you along with prolonged communication.

My colleague reached out to me to ask how he can safely secure and send the family of kittens to a…read moresafer place because his 2 Huskies found them under the porch. It was -1 degrees the other day, so frantically i found rescue groups in Michigan and I started calling to advocate for them. The lady that answered the phone was nice and resourceful. He would need to send the inquiry via online and get them to Adopt-a-Pet, but that never happened because he said the mom moved them the next day. I'm a bit upset because it's evident that the mom should be fixed, but it could be that no one in his neighborhood is aware of the practice. Even though this place wasn't able to help, but they were very helpful and sincere. I hope that the little family is safe from bad people, wildlife, cars, and the rigid weather. While I have 2 cat condos and 2 heated beds for the stray cats that I help feed (all fixed), I can't help but think about the others who aren't so lucky.

First, let me be clear and say that my rating is not based on the provided animal care. It is…read morewithout doubt that I see them as all animal lovers with attention to wellness and safety. But that is the problem. They seem far more interested in the wellness of the pet than they do the communication with the adopter. Extremely unprofessional, zero people skills. It felt more like I was taking their personal pet from them and they begrudgingly accepted it. Again, I love animals, I love that they love animals, but I think they are extremely off-putting, socially. It's all about "No" at Adopt-A-Pet. Every communication feels unapologetically skeptical and disappointing from the staff. They don't hold animals. They don't hold animals. They will not hold your animal. They don't hold animals. I'm telling you this because they will not hold your animal. Get ready to be met with that information in every correspondence. They are simply not interested in being amicable, helpful, cooperative, engaging, informative, or willing to work with you or compromise on anything. So, if you are a perfect candidate, you don't have questions, and you don't mind dealing with socially inept people, go check it out. They have like, 5 animals there in total? Just remember, by adopting one of their pets, you might be stealing one of their only friends.

Great shop with friendly people!! They've got a great selection of pet toys and treats and the…read morecutest puppies ever! Wish I could buy them all.

DO NOT BUY A PUPPY FROM THIS PLACE OR ANY BREEDER. I just walked through the store and the male…read moreemployee on duty is holding a puppy up by the skin of his neck and using his other hand to trim the fur around his eyes with pink dollar store craft scissors. ZERO proper grooming equipment to be found and the puppy was crying the whole time. It made me sick to my stomach. I understand you may need to get ahold of a dog by the neck at times but he was holding it above his lap with the dog in clear discomfort. Shows the level of care these dogs get. If I could give zero stars I would.