I've had a great experience at Montage at Cinco Ranch! The apt complex is well maintained. The…read moreoffice team has been very helpful , thanks to Brandy and Jorden for their professionalism and support. They really go above to make everything smooth and easy.

I've lived at Montage at Cinco Ranch for a while now, and it's honestly been great. The apartments…read moreare spacious and modern with granite countertops and in-unit laundry, which is super convenient. The community is really well kept, and I love having access to the saltwater pool, gym, and even an indoor basketball court. It's also in a perfect location--close to LaCenterra and great shopping. Plus, it's pet-friendly and feels really safe and quiet. Definitely feels more like a resort than just an apartment.

this place is Roach infested and no good service nothing work the AC went out sone as we moved in…read morethis is the ghetto do not rent here this is the worst place e

This is an excellent apartment complex I highly recommend and my son has spent six months there and…read morethey have been outstanding

I wanted to share an update on my experiences with management and living on this property since my…read morelast review in February 2026. It has vastly improved here. First, I believe that the courtesy officer is now onsite, who responds IMMEDIATELY to calls for assistance. He is polite, professional and quick to address your concern. There is also an HC Deputy and parks the vehicle up front for all to see, which we all appreciate for the added feeling of security. I think he is the courtesy officer. Second, the noise above me is still there on occasion but NOT during quiet hours. Also, after i called the CO, who talked to the occupant about it, the issue alleviated. One another occasion, the people below me had a party and the music made my apartment floors vibrate! I called the CO and he had a chat with them and no more issues at all! Management is extremely proactive in their communication and addressing issues such as parking, trash or noise complaints via email and text message. They are taking our quality of life here seriously, that's my impression. The one thing that I have noticed is that the trees on the property aren't being trimmed as before. The landscaper told me that he was told by his boss not to trim them anymore, not sure why that is. But the rest of the property landscape is clean, it could be a little prettier, but I am grateful that its clean. I hate trash and bad odors! Pest control is quick and easy. I have never seen a roach just gnats. But I control that on my own. We also have to take ownership of our own spaces and care for it. Parking is great. Plenty of spaces for me and guests. You don't have to worry about towing as long as you don't park in red-zones, block a garage or designated covered resident parking. All in all, I tell everyone I love living here.

I lived here for a year. I was sent my final bill which indicated that I am owed money. Greystar is…read morethe owner and I have called and emailed but they refuse to pay me. Don't move here if you want to deal with having money YOU are owed not given to you.

I am a former resident of Marquis Seven Meadows at 6800 Gaston Road, where I lived for eight years…read more I am sharing my experience because, despite numerous attempts to resolve my concerns directly with the leasing office, I have been unable to receive consistent communication or a resolution regarding my move-out charges. I had a very positive experience when the community was managed by Cortland. The staff was professional, responsive, and attentive. Unfortunately, my experience changed significantly after the transition to Marquis management. During my time under Marquis, I experienced recurring pest concerns and repeated complaints about excessive noise from my upstairs neighbor that I did not feel were adequately addressed. However, my greatest concern has been the handling of my move-out. Following my father's passing, I made the difficult decision to relocate closer to my mother after eight years at the community. Because I work Monday through Saturday from 9:30 a.m. to 7:00 p.m., visiting the office in person was difficult. On May 10, I attempted to submit my notice by email, but it was returned as undeliverable. Toward the end of May, I finally spoke with a leasing associate by phone. I explained my circumstances and the undeliverable email. The associate provided the correct email address and instructed me to submit my notice there, which I did during the first week of June. I was not informed that my notice was considered late or that additional charges would apply. After submitting my notice, I was informed that I would be charged additional fees for not providing the required 60-day notice. I immediately explained my previous attempts to provide notice, but received no response. Over the following weeks, I made numerous calls, left voicemails, and sent emails trying to resolve the issue. Many calls went unanswered. When I eventually spoke with Ms. Paola, I explained the situation and asked whether consideration could be given based on my eight-year residency and documented attempts to provide notice. I was told that if I could provide the original email, the fees could be waived. Since my sent emails are automatically deleted after 30 days, I explained that I could provide the undeliverable notification instead. I sent it as requested, but again received no follow-up. After weeks without resolution, I posted a Google review describing my experience. The following day, Ms. Paola contacted me and stated that she was willing to work with me and waive the additional charges if I removed the review, provided I had paid rent through my final day of occupancy--which I had already done. I explained that I would gladly remove the review once the matter was actually resolved. I was told the waiver would be processed and that I would receive an update within a few days. A week passed without communication. After additional calls, I was told the documentation was insufficient and that the request still required approval, which had not been explained during our earlier conversation. With help from a coworker, I recovered the original email from my deleted folder and forwarded it immediately. When I called the next day to confirm receipt, I was placed on hold for approximately 29 minutes. The emails were eventually found in the spam folder. After reviewing the email, I was told it appeared to be "fake," despite it coming directly from my account and containing the original correspondence. I was again told the matter would be submitted for approval and that I would receive follow-up. Since then, despite additional calls, voicemails, and emails, I have received no meaningful update or resolution. My concern is not simply about the charges. It is the repeated lack of communication, inconsistent information, delays, and difficulty I experienced while trying to resolve this matter in good faith. I made multiple documented attempts to provide notice and repeatedly tried to communicate with the leasing office. After eight years as a resident, I had hoped my move-out experience would be handled with the same professionalism I experienced under the previous management. Unfortunately, that was not my experience. I respectfully ask corporate management to review my emails, documentation, call records, and the timeline of events and reconsider the additional charges. I believe my documented attempts to provide notice, my eight-year residency, and the representations made to me deserve consideration. I am simply asking for this matter to be fairly reviewed and resolved. I have sent emails without receiving responses and made calls that have gone unanswered, and I hope someone from corporate management will finally review the situation.

Love it over here. Maintenance team is so friendly and takes care of maintenance requests always on…read moretime. Office has the best resident events!