The hospital and staff are excellent. However, when I had to get surgery, subsequently needing to…read moreuse crutches, the long corridors were a never-ending nightmare for me. I needed to take several breaks to rest my arms and/or catch my breath. When I first got out of surgery, I went downstairs to the food court area (which is small). But by the time I got there, I dreaded the trek back to the car. It's almost a labyrinth to navigate through. Overall, the service and staff have been 5-star caliber. But the building's layout and lack of wheelchairs for use inside really hamper the experience for someone who struggles to get around.

I went to the Lab at The Landsthul Hospital and the girls at the front desk were very professional…read moreand the time of service and taking care of patients was really fast. Tahnx

I have nothing negative about the facility until it came to billing. I always feel over-charged…read moreafter a appt at AMC, whether me or my family, from multiple locations and no one can ever give an explanation or itemized statement for billing. €22 for taking blood, got it. €239 well visit, seemed reasonable for labs, visit, speaking to Dr. That was until I received another bill from lab for €75 for all analysis in itemized statement. So now explain to me what I paid in the €239 if you did none of the lab and analysis work? Response was it just what we charge for wellness visit. That is not an answer and I dont like feeling taken advantage of. I don't think I will return to AMC without a proper explanation of billing prior to any future appointments. I highly recommend you ask questions about billing and costs before you accept any recommendations from them. That includes who else outside the clinic will charge you for procedures involved.

While the office staff and doctors are very professional and the service has been good, the ability…read moreto make an appointment via phone is next to impossible. No one answers most of the day, even right at opening hours. This can be during the winter seasons when their is an increase in viruses or during the non-winter months. I sent an email first thing when they opened, and even by 15:00 there was no response. My partner and I both try to call and see if one of us can get through. I understand they are busy, but when I go in there are maybe 1 or 3 other people in there. I know I need a certain Rx and it will literally take 5 minutes, and I may have to wait 2 days in pain because it is too full. They need to up their staffing (as they charge enough as other reviews have stated) in order to meet the needs of patients. Even at the very least, answer the phone!!

Choose 1 star because there isn't a zero. Very rude unless you can speak German (but they do speak…read moreEnglish begrudgingly). Too homeopathic to treat chronic pain. Doesn't like to give pain management medication.

If you are a U.S. Citizen, Military dependent, or civilian employee looking for a pain management…read moreDoctor around Ramstein AFB you get sent to Dr. Rahimi because he takes tri-care. I HAD A HORRIBLE EXPERIENCE with his office. I would never go back and I would not recommend anyone to him. He is actually a nice person, but he will try experimental treatments, and I gave him all my records and treatment plan from the past 4 years and he immediately changed it. Cut my medication in half and wouldn't take my past experience with certain medications into account. His staff of nurses are the worst I have ever dealt with, with one exception. His surgical nurse was outstanding, but his primary desk nurse is horrible. She is judgmental and will blab about your condition or treatments at full volume in front of the entire waiting room. I have never been as horrified or as embarrassed as she made me feel. She also controls the Doctor. I went back once for a refill of a non narcotic medication that is not abusable. Dr. Rahimi's office closes for almost a month during the summer and this medication was going to run out while he was on vacation. It was 8 days before my current prescription ran out and I explained I needed it while he was going to be gone. She essentially called me a junkie in front of everyone in the waiting room. DO NOT GO TO THIS DOCTOR if you are a US Citizen. I can't make it clear enough. They are horrible.

Bought a car from the dealership and first week had a couple major issues with the vehicle. The…read morefirst issue they resolved In a reasonable amount of time. Got the vehicle back. Had it for another week or so and the transmission decided to go out. No big deal. Gave it back to service center for them to fix because it's part of the 1 year warranty. After about a month with no update about how long it's going to take I decided to get involved in trying to see how long it's going to take. They said they had ordered the wrong parts and that they had no idea when the new parts would be ordered/arrived. Chased them around for another few weeks trying to get answers then they finally said they ordered the transmission but had no idea when it would arrive. Another couple weeks goes by they finally get the part then tell me they don't know when it will get fixed because they weren't going to fix it in there shop due to being busy. Mind you I've been waiting 2 months at this point. Another week or so goes by and they just keep stringing me along not knowing how long it's going to take yada yada yada. They finally tell me it's at a different shop and the maintenance has started. More issues with the vehicle and doing quality insurance drives. Finally after 2.5 months. I get the call that it's done. I go in to pick it up. A nice lady is helping me and then Edward Armstrong walks in. He's being very aggressive with me for no reason telling me that if anything else happens with the vehicle to take it elsewhere. That's not the deal. I have a 1 year warranty with them to fix it is what I said. He decides he wants to square up acting like he wants to get physical and aggressive trying to tell me how to be a mechanic. That's not my job. The individual finally walks away. The nice lady at the counter had no words. By far the worst customers service I've ever had. The worst I've ever been treated at a place of business. I go back in to give them the courtesy vehicle keys and ask for this individuals name. He comes flying in acting aggressive again like what did he do wrong. I tell him. Tell him it's the worst customer service I've ever had. He continues to be disrespectful and smug about it and walks away. Absolutely flabbergasted that this took place.I would not recommend using this company for a used car.

I had called a few shops and needed to get a full set of tires on my car and quick. The tires are…read morelarger SUV tires and I wanted something quick and convenient to the Air Base and on the West side. Of all the shops I called, they were the nicest, most accommodating and the price was nice. I had replaced the same size tires and a similar brand (not Chinese tires) three years ago and paid much more per tire. They had it done in under two hours and the car rides amazing. The guys also knocked out a 35 point inspection to give me a little peace of mind that my aging SUV is still rocking solid!

I was there as both a patient and employee, and the…read moredentistry is great but the admin/management is absolutely abysmal. I was unexpectedly fired through email while I was out recovering from surgery... not even the decency to get a call or meeting in person with such a delicate matter. This was followed by being unadded/blocked on social media by the managers Pete and Kymber when I simply asked if we could speak on the phone regarding the matter as professionals. Weeks later when I requested to transfer clinics, they withheld my patient records for over a week stating that they had to be reimbursed by my insurance first. Never have seen such lack of professionalism in managing a business.

My whole life I have had bad dental anxiety because of my childhood dentist. I have pushed through…read moreevery 6 months because I know it's necessary to go. When I first moved to Germany a friend told me about Ramstein Dental Care. I decided to make an appointment have my teeth cleaned. I have now been three times and it's been awesome. The two hygienists I have seen were SO gentle. I had no pain whatsoever. I have seen both Dr. Rubino and Dr. Eastman during the exams and they are both very professional and nice. When I needed a filling touched up, I was able to get into Dr. Rubino's schedule very quickly and she was amazing! Very fast and so sweet. I definitely recommend going for all your dental needs.