My husband and I had the pleasure of renting a home from Jodie's company, Professional Property…read moreManagement, for the past three years. When we were initially looking for a home, we wanted something a little further from Travis AFB since I was doing my rotations in Sacramento. Luckily, they had a house for rent at about the halfway point to make my and my husband's commute tolerable. We spent our first couple years of marriage there and even added to our family, so we were a bit sad to move. Jodie is professional and very prompt with communication. If we ever had an issue, we just had to either call or text him and it was handled within a reasonable time frame. He was in close communication with the owner as well, which is likely why things were taken care of promptly. When we had issues with our bank transferring our rent, we also communicated that with him, so we were able to just drop off a check instead. We were able to make some temporary upgrades to the home while renting with them as well. We added a smart thermostat and a doorbell camera without any issues. My husband and I were sure to re-install the existing doorbell and thermostat upon moving. Since we moved from the Bay Area towards the Sacramento Valley, we were able to rent a home for the same price (if not cheaper) as the apartments and some townhomes by the surrounding areas of Travis AFB. That being said, we got the best bang for our buck in that regard. Even with the extra expenses of having a house, such as hiring a gardener for biweekly maintenance and trash & recycling pick-up, the price for renting was still more than reasonable. Overall, we are very pleased with our time renting from Professional Property Management. We had a cozy stay at a wonderful home that we kept up to the best of our ability. Thank you for the amazing rental experience!

Joe continues to impress us and take care of our property. He was our real estate agent for selling…read moreour property in Davis. Very easy to work with, courteous, professional and kept us up to date and informed during the entire time. Our house is now sold, paperwork finished and he made it all as simple as possible. Absolutely amazing job and a wonderful person to work with from start to finish. Thank you!

Jeff was referred to me through a family friend to work on a 4 unit project in Vallejo for our…read moreinvestment group. The project is a challenging one and Jeff has proven to be a valuable addition to the team. He is responsive, accommodating, professional and has a get the job done mentality. He focuses more on doing the job rather than getting caught up in insignificant details like some others are. I would not hesitate to recommend Jeff.

Link and Link was a blessing to my family. In 2022 my family was renting a home and found out that…read morethey were selling the home unexpectedly. We had a short time to find a new rental. We were so stressed out with 3 little girls trying to find a place. I called Jeff who had a property for rent and we got the place. Again we were put into the same situation and unfortunately Jeff didn't have another property available otherwise we would have continued renting through Link and Link. In 2023 my in-laws needed a place and I recommended Jeff who had a property available. They put the deposit down and then found out that my mother-in-law got diagnosed with terminal cancer. They reached out to Jeff and let him know that they couldn't move and Jeff gave them the deposit back. I would recommend Link and Link to anyone that is looking for a place to rent

If I could choose zero stars, I would buyer beware. Stay as far away from this establishment as…read morepossible. I rented from this property management company and our tenancy lasted just under three years, Debbie lied about the fact that I did not disclose that I had a pet, even though I paid an extra pet deposit and it was in my lease. Regardless, upon moving out, she robbed us for our entire deposit and blamed everything on us. I took this company to Small Claims court andwon Please see attached photographs only a few of my receipts. I am willing to speak to anyone to let them know more about this so-called property management company. My phone number is 707-450-5951 I simply do not want anyone to have to go through what I went through.

Linda, Debi, and Dee are such wonderful people! We just bought a home, but we had been renting…read morethrough them for just about 8 years. We've never had a problem with them. They are fast at responding to any questions, concerns with the property, and getting someone out to fix any issues we had. I highly recommend going through them if you need a property manager to maintain your rentals. They're also a realty company. So, if you decide you want to buy or sell, they can help with that too! Thank you ladies for the years of great service!

We recently rented a place from them and the process went really well…read more Thanks to Kelly who helped us with the finding a great place that we could afford and met our needs. We appreciate the kindness of a gal who sits up front named Jesse. She was all smiles and happy to help. We really liked that we could schedule to view homes on our own. So glad to finally be moving in!

I've rented through this property management company for 10 years. As a single mom It was…read moredifficult finding an affordable place where I wasn't being outmatched by other applicants' income or credit scores, but Kelly worked with me and helped me find a place that I ended up living in for 10 years! Fast-forward to today, and I've just rented another property through them. Kelly helped me every step of the way and kept great communication through text, which was especially convenient while working two jobs. Julie, is the fixer! When things need fixing Julie is on top of it! She has always been very prompt about sending maintenance out whenever needed. The company as a whole is professional, friendly, and responsive. I would absolutely recommend them!

I just want to say a big thank you to Christine, Will and all of the folks at Summit. As we know,…read moremoving is stressful and it's always nice to have kind support through the process. Thank you Christine for helping me become more prepared in my search and more knowledgeable of the process and what is required of me. It's nice to see that the folks at Summit are still as kind and caring as they were in 2012 and 2017 when I was a tenant. Maybe I will be able to rent with them again but no matter where I end up I am thankful for the help and kindness Christine and her team have shown! I appreciate you!

Previous review below still stands however Theresa is no longer handling HOA management…read more Tiffany has taken over and tends to loose her temper yelling at clients, following the screaming she apologizes for her unprofessional behavior & proceeds to go right back into her tantrum. It truly is difficult trying to work "with" someone that can't articulate processes in a professional manner. It is Tiffany's job to relay HOA RULES and STEPS to the home owners that pay for their services, not scream at them. I hope this post helps others! I have worked with Summit Properties for the past 16 years I can honestly say that Karen and Theresa are extremely helpful. They have helped improve our Homeowners Association, manager our dues and reserves. My 1 suggestion would be to have someone bubbly answering the phone. Efficient or bubbly is great but BOTH skills would be AWESOME!!

When we first applied to rent, Alamo Creek Properties was very patient with us while we waited for…read morethe proceeds from the sale of our home to reach our bank account. They worked with us during that process, and we appreciated their understanding. Throughout our tenancy, maintenance requests were responded to in a timely manner. At our pre-move-out inspection, there was a misunderstanding on both of our parts regarding the condition of the property. However, Tina took the time to communicate with us, listen to our concerns, and work toward a resolution. Her commitment to excellent customer service and her heartfelt communication helped resolve the situation, and we appreciate the effort she made to make things right. Thank you, Tina, for taking the time to address our concerns and for working with us toward a positive outcome.

When me and my family relocated to Vacaville from the South Bay we were referred to Alamo Creek…read moreProperties by a friend. After researching their website and finding a home we were interested in renting, I contacted the office. The office staff was very personable, answered all questions I had. The entire process from viewing the home to signing the paperwork was very smooth! Thank you ladies for a wonderful rental experience and making this move pleasant for me and my family! We LOVE our new home!

I was looking for a home to rent the Vacaville area and I called Kappel & Kappel. The entire team…read morewas friendly and professional. I wanna recognize Hong for going above and beyond with her customer service. She returned my messages/phone calls promptly, and answered every question I had. Thank you again.

I believe this organization may have a problem renting to minorities. The lady that showed the…read moreproperty was pleasant at the showing but when I asked about my application she became super rude when I started to asked questions. It is 2025 not 1950. Maybe some experiments need to be done with this company to prove what I know to be true. If I could give a minus rating I would.

My second preview from one of their rental...they group a bunch of showings at the same time...but…read moreas today, we have appointment at 2.15 pm and 2.30 no-one has shows up but 4 others peoples were waiting. You should respect peoples times as any professionals will do and grouping a bunch of peoples to preview at the same time and have all of them to compete for that rental, you are just abusing peoples and treating like dog sh...

Appointment scheduled to tour a home and confirmed the night before. Drove 1.5 hours to see the…read morehome. Nobody showed for the tour. When I called to inquire if someone was on their way, the only option was to leave a voicemail. 40 minutes later, I receive a response telling me that I wasn't in their system as having an appointment. I sent a screenshot of the confirmation. The next text received is an application and a listing of available properties. Absolutely no apology offered for their no show. Instead, they throw out a link to apply for the property that they didn't show and for other available properties. Zero star rating. From previous reviews, looks like this type of disregard has been going on since 2013.

Another year of living a nightmare - I finally got them to do some repairs, however, the most…read moreconcerning issue is the fact that both their insurance and contractors have said the building is shifting! They refuse to add down spouts for proper water drainage from the building so all the water comes down like a waterfall on my patio causing it to erode and my building to shift and sink. This has caused other issues! My windows and doors can fail. My tile floor is coming loose and there's cracks everywhere!!! Even though we pay for pest control we've received notifications this year of termites and will be receiving one for ants... I'm currently fighting an ant infestation! Likely because the building is shifting! LLW has been mostly unresponsive! The ants are destroying my home and appliances. Literally infested my fridge and freezer. They come out of the walls and bathe with me in the shower/bath. It's beyond!!! LLW doesn't care about anything except money!

I have been a board member of an HOA in Vacaville managed by LLW they are very through accurate and…read morereasonable to deal with our many issues. The quality of their services are top of the line and they are learning to get multiple bids so our board can compare apples to apples. The value to us is good overall.

I had a very disappointing experience with this property management company. I left the rental in…read moreclean condition, returned the keys early, and made every effort to fulfill my responsibilities as a tenant. Despite that, I felt they took advantage of my security deposit by charging unfair and questionable fees. The communication throughout the move-out process was frustrating, and I did not feel that my concerns were addressed fairly. It seemed like they were looking for reasons to keep money from my deposit rather than evaluating the property objectively. Based on my experience, I would encourage future renters to thoroughly document the condition of the property with photos and videos and carefully review any deductions made from their deposit. I would not choose to rent from this company again. Not to mention they use fake documents or old documents to get more money from you Extremely shady company BEWARE

22 days and still no deposit back. And even after paying almost $500 for professional carpet and…read morehouse cleaning, these assholes are threatening an $1800 pavement job because the commercial truck that they told me to park in a specific spot was too heavy for their asphalt and created "divots." Let's not talk about how shitty the rest of the parking lot is, I'm supposed to pay $1800 to pave one parking spot? Funny that it's their own maintenance guy and his contracting company that's gonna charge $1800 when all the bids that I got were less than 1200. When I realized they were just playing games with me and my money, I quit wasting my time responding to them and now I'm just waiting for my deposit check back in the mail. 22 days! Oh yeah, and don't think I didn't notice that you've already listed the pristine apartment I left as available for rent... and you still want to make threats! They're just trying to take advantage because I'm one of the highest paid people that lived there, and they will do whatever they can to get every last red cent out of anybody, so it's better you just don't waste your time dealing with these people because they're scammers and they don't even know how to follow basic property management law.