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    Cornerstone Refinishing

    5.0 (1 review)
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    Services - Cornerstone Refinishing

    Cabinet refinishing

    Countertop refinishing

    Fixture refinishing

    2 More Services

    Floor refinishing

    Furniture refinishing

    Cornerstone Refinishing Photos

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    3 years ago

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    Bath Innovations of Alabama

    Bath Innovations of Alabama

    (6 reviews)

    LET THIS BE YOUR LAST OPTION!!!! I would not even give this place 1 star but it won't allow me…read more..... I called and made appt for someone to come out and give a Free Estimate as advertised on website. I made the appt ( for my parents who are in their 70's) . The first question I ask was is our location too far out and I was told no it is not. I start getting texts from the rep who is coming to the location ( his name is Byron). .then he proceeds to asking me to text him pics of what we are wanting done, isn't this his job ? My parents already have a stand in shower and all they were wanting to do is to rip out what is there and replace with the exact same size. There would be no reconstructing the bathroom and no new construction . I soon later get an email with an estimate of $11,082..........now keep in mind this guy has not even came to the house yet he is giving me an estimate that he has not even laid his eyes on! So then he makes a phone call to me and I am questioning the price considering there is no construction happening. He then tells me that if I think my parents aren't going to do the job that he doesn't want to waste his or our time in driving and gas. Now call me crazy but isn't this how they advertise to do business... Their website clearly states free estimates and quotes, (I'm assuming that a vehicle would be used to get there, which burns gas Wouldn't that be every job). I tell him I don't know what my parents will do that is why he is coming to go over everything with them and then they will make the decision. He then insinuates to me that if I don't think my parents have the money to do the job then I need to let him know and he won't make the trip. I mean WOW!!!! probably I should have canceled the consultation then but I did keep it because of my parents . So this morning I sent a text to the rep and was confirming our consultation tomorrow. I get a return text and letting me know that they have cancelled our appointment it is just out of their jurisdiction and that they 'TRIED' to give an estimate with no success. THEY NEVER CAME OUT TO LOOK SO HOW TO YOU GIVE AN ESTIMATE IF YOU HAVEN'T SEEN THE JOB!!! I have no words for this company!

    No! Choose another company! This job took 3 months to get completed and there are still things here…read moreand there that aren't finished. The workers are on drugs, they steal, they work when they feel like it, and they don't communicate. I had a worker urinate in my newly reglazed bathtub. They stole about 3 dozen door knobs, hinges, screws, and 7 gallons of paint. The workers never clean up after themselves and they try to get over on customers. One example, was that the sales person Nick, knew I wanted a higher end cabinet in my personal home and he gave me the same that they were putting in my rental property. When they finally installed the right cabinets, I had soft close hinges on one side of my drawers and not on the other. The worker knew that they didn't match when he installed them. He did not care, he just wanted to finish. Dealing with this company was a nightmare. My sales person was Nick. He quoted me a price for windows and an exposed kitchen vent that he didn't put in the scope document so when he got fired for promising items and not writing them up. I didn't get the windows and I had to pay extra for the vent hood. The workers showed up all times of day and sometimes they took off a week here and there with no communication. So, if I had a regular job where I needed to be there and stay for 8 hours, I would be fired. I later found out that there was an error in ordering the flooring where they were off by 600 sq ft. That delayed the job almost 3 weeks. During this time, you would think they would finish up in other areas that were not delayed but no, they moved on to other jobs. This company really doesn't care about customers. They will leave your place any type of way. Choose another company with 4 or 5 star ratings. Life is too short to deal with calling these people over and over again to get things right that they knew were wrong to begin with!

    Cornerstone Refinishing - kitchenandbath - Updated May 2026

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