As an owner of a property managed by Cornerstone Real Estate, I find t his management company rapacious such that it holds the HOA Documents hostage for an exhorbent amount of money. Cornerstone delivers the documents electronically but charges over $300 to do so. These are documents that every owner should be entitled to as part of owning property within the Association.
When asked if we could expedite getting these documents, there was further proof in their answer that this is simply a cash-cow grab for them, Cornerstone stated "We manage over 60 associations, all of which have sales pending. I currently have a long list of orders and they are completed in the order in which they are received. We are currently about 5-6 business days out. We do offer expedited service should you need it."
In today's technologically advanced world, there is no reason these documents cannot be set up on a website for people to download at their convenience, without Cornerstone's premium for lack-luster customer service. read more