The Agent Nancy Hamilton handled my payment request in a smooth and orderly manner. I'm so glad…read morethat you still employ friendly and professional staff. Thanks Acquanetta Almasri

I called Garland Insurance when my present company wanted to raise my rate more than $1,000.00 for…read moresix months due to an accident that happened in 2021. Lorena searched and found two companies that would duplicate my coverage for a lot less than what I was paying before the increase. I highly recommend Garland Insurance for all your insurance needs.

Wonderful office staff. Very caring and professional. Competitive rates for home, auto and life…read moreinsurance! Highly recommend stopping in to see what they can do for you!

We had such a great experience. Not only did we get better coverage for less money, but I…read moreunderstand my policy as well! Thank you to Mark for being so patient and helpful.

Gave 1 star because it required something.. I have called and left 5 different messages including…read moreone directly to the carrier. Anthony who is the only VM the personal lines VM goes to never answers or returns call. Commercial lines--same thing no one answers. We need to cancel a policy because we sold the item but can't do that directly with the company and no one at this agency cares enough to return the call or email. So very unprofessional and non client oriented. Don't see how they have lasted this long. Meanwhile the policy is earning premium that we could be having returned to us.

I'm talking way into the future because I don't know if Williams Hess Insurance is still in…read moreoperation and I certainly do hope so! Best insurance service around. Orlando area. Laurie Fabick

I needed insurance for my mobile home and the people at Southern Family Insurance we're very…read morehelpful. They made sure I received what I needed and completed it very promptly. B&P i

I needed more affordable car insurance and within 30 minutes I had the same coverage as before but…read moremy bill was $50 cheaper a month. Great service from a really nice good. Would definitely recommend.

Ive been with GEICO for almost 2 years and ive never needed to call their customer service, the…read moreFIRST and ONLY time i had to I was horrible. The agent who was supposed to be helping me had a horrendous snarky attitude. I was willing to restart my policy over a simple mistake but the fact I was asking questions and he simple was like "F your questions, do you wanna restart your policy" I hung up in his face and just did it in my app. No way I would let him get anything from me. I hope geico works on their customer service because if I couldn't do it in the app, I would NOT have been restarting my policy with them. Went from being a fan to absolutely despising them. On top of the other issues I have with them, NO I WILL NOT RECOMMEND THIS COMPANY

If there was a Negative 5 I would be happy to give the NEW Geico Customer Service that. They played…read morea false pretense game and trickery during an Insurance Quote questionnaire claiming it's for Verification purposes. The agent asked me 5 questions beginning with "Did you have an ACCIDENT?" On a few dates given and I said "No", but later found out that's a trick word for Roadside Service Calls for help. Than immediately after I said "No accidents on those dates" she than said "We at Geico cannot give you coverage at this time we need more verification"??. They're not the same the New Geico is deceitful business games now and entitled. They Suck and are Liars. Just tell an ex Geico Customer of 16years that you no longer want there money instead of the bait and switch tactics.

They never sent a quote after repeated phone calls and I wasted a lot of time getting the info they…read morerequested. Never ever waste anybody's time.

I really like this agency, they are quick to respond and the staff are always friendly…read more They have added an AI to the phone system and surprisingly , it works pretty well But I still prefer to speak with an actual person.

Steve Thornton was a very professional and courteous man. He always answered my questions and…read morereturned any calls. He is a friendly person who cares about the people.