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Benefits Broker

5.0 (1 review)
Closed • 7:00 am - 8:00 pm
Updated 3 weeks ago

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10 months ago

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Teresa Connell - State Farm Insurance Agent - State Farm Logo

Teresa Connell - State Farm Insurance Agent

(10 reviews)

I would like to acknowledge n let everyone know that Shawanda White is a great asset to this firm…read more I know I can be quite difficult at times bc I ask alotttt of ?s n verrry big on customer service but I can say it's been great experience with her since I first met her over the phone then n the office. She is very pleasant, understanding, knowledgeable, with great customer service skills. No matter what I ask she will answer n if it's something I know that only an agent if many years would know she do not do as some others has n told me anything she do not have too much pride to say Geneva I will find out because I want to be absolutely sure n get back with you then will follow up. I thought with being a client over 25 years at this agent n my parents even longer that once the older agents were gone I would b a lost soul n angry but Shay has really impressed me n each and every way possible. If anyone is looking for insurance make sure to select this office n ask for Shawanda White bc I can guarantee u will have an excellent experience n all the insurance coverage u need. I also would like to add it's been a time where I was starting to get agitated by some information that caused me to raise my tone a little n her not even knowing who I was said pass me the call I later found out she didn't want me to become irate n has tone n way of de-escalation a situation with her calm demeanor n voice of reassurance that she is willing n will help as well as assistant in away possible to make sure u are absolute comfortable n receive whatever assistance u requesting. Count all my errors in this review as mistakes of love but call this agent office n ask for Shawanda n I guarantee she will make u u forget my lil mistakes bc u will have a experience with Shay who is full of love, knowledge, experience n give u the policies u need at the rates you will be satisfied with no mistakes. Right Person at the Right Time n the Right Place

I appreciate the service and support I obtain from my local insurance office. Each representative…read moreis knowledgeable and helpful- whenever I have questions regarding my policy. Special thanks to Shay. What a great addition.

Benefits Broker - healthinsurance - Updated October 2026

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