We used this company for years when they were Clark Lock and Safe. The excellence began when I…read morecalled to request service. The woman was delightful. Their staff is polite, prompt, and professional. We are very pleased with the quality of the service and the prices. Today my 90-year-old mother-in-law's front door would not unlock. She lives North of Milton. A service technician (David) arrived at the scheduled time. He diagnosed and resolved the issue in under 45 minutes. We deeply appreciated his competent service and excellent attitude. David exceeded every expectation.

Highly recommended. Arrived on agreed time, appointment was made on short notice but everything fit…read morethe schedule nicely. Mr. Tate took an assessment of the tasks and zipped right through in short order. It's pretty easy to see that he is running a competent operation.

Called 24hr service line last Friday evening, Sept. 27 2019... Today is Oct 1, 2019... I'm still…read morewaiting on my porch for someone to call me about coming and letting me in my residence... -0 Stars... DO NOT CALL FOR SERVICE !!!! Call Ace Unlocks. They are extremely professional and gave me a military discount too...

If you enjoy a company that financially and verbally abuse senior citizens, and physically push and…read morethreaten disabled veterans (yea I have the police report to prove it). then I highly recommend this company. Telling customers that there car isn't no Lexus and calling a customer a "douche-bag", Man this is a heck of a company. Yes this really happened. Called different companies (wont mention their names) and got a much different estimate and great customer etiquette. PLEASE PLEASE Be careful. If you need help getting in your car and these are the only company around. Break your window and I will help you replace it. Never experienced service from any company like this EVER!!!!!

I dropped off an old Samsonite carry-on luggage as the locks were intact yet had no key. Spoke to…read more'Jordan' upon dropping off over two weeks ago; he stated he would have to make a key...cool. I told him I didn't need it immediately. I called the store yesterday, was told 'Jordan' would call me back to update me on the progress and got no return call. Stopped in the store today. 'Jordan' had excuse upon excuse...he hadn't gotten around to making a key. He was rude and disrespectful. He didn't like hearing my complaint regarding his not doing the job as promised when I brought the luggage in and didn't like that I protested against being ignored by this company. He then said that he WOULD NOT work on my luggage at all. This terrible man is a disgrace to this company. I would not do business with this guy again.

Had my Internet Wi-Fi upgraded recently and could not get the apps on my phone to load security…read morefootage. Called A. To Z. Lock, the ones who installed my cameras and they helped me over the phone to work everything out. Having this service was a godsend ,otherwise I would not have been able to access my home security while traveling. Carlton and the whole group there were so knowledgeable, polite, and caring. Would not think of using any other lock Smith service. I highly recommend them for all of your locksmith and video security needs!!!!!!

Professional EXCELLENT CUSTOMER SERVICE!! He was on time and gave me exactly what I wanted! Please…read morekeep up the GREAT WORK!

They fixed my ignition in my car at 1/4 of the price a dealership was quoting, explained everything…read moreto me in detail. Gave me reasons why I was having the issue and instructed me in how to avoid having the same problem again. They tried to fix it without changing the part, but only charged for the replacement of the part, not both. Real gentleman work there. They were nice and knowledgeable.

I have a man call if you are a woman looking for assistance, or you will be talked down to and…read moredisrespected. I simply called to see how much it would cost to have a key made for my Honda. I didn't even get a quote from the rude prick that called me back from this number +1 (850) 476-0890. I do not recommend using this business. They are very unprofessional, sexist and rude.

Don't bother going here. This business used to be great, but the new owner doesn't have good…read morebusiness sense and has run off lots of good employees. Customer service has gotten lousy. We placed an order for a special key that never got processed, then had to wait longer for what we needed. We will not be returning.

Eric did an amazing job and was very patient in helping me successfully get into my car. I…read morerecommend this company to anyone who wants professional, quick and friendly service.

James came out to my wife and unlocked her vehicle in less than 10 seconds without doing damage…read more She described him as nothing less than amazing and polite. He is a true asset to his company.