I booked 10 rooms for our Princess Tour while we were in Hamburg. The hotel was nice, and clean as…read moreone would expect. However, when checking out I was sort of attacked by the front desk lady as I had left one of my room key cards in my room. She made me go back and get it - as otherwise, she would penalize me. I was shocked. I can not recall that someone dared to talk to me like this in front of my staff. She made me look as if I had attempted to steal the crown jewels. Despite I liked the hotel, it is very unlikely I would go there again, especially as it was difficult to book in the first place.

Friendly helpful staff, pleasant rooms , great location…read more The location of the Hotel is excellent, the staff were helpful and friendly , including the Concierge , which is not always the case. The room categories we took were very pleasant and spacious . The Hotel had a congenial place in the lounge to drink and have some snacks. There were a number of other restaurants . This is an independent Hotel , not part of a chain. It has French names (but dont try French here - no one speaks it )

This is a hotel on one of the nicest suburbs of Hamburg very close to Public transport and about a…read more20 min walk into town. It's owned by the Block group that also own the Block steakhouse around the place. It's a nice building and the rooms are nice. It's a no extras kind of place and the luxury is lacking for the price you pay here. I refer to it is as frugal luxury. We had booked a suite and it came with just enough towels, two apples and a bottle of water each day. Nothing more and not including breakfast or any of the nice touches you see in hotels at this price range. Same way the pool and spa were nice but once again lacking the real luxury touch and feel. From a value for money point of view this place scores pretty low for me. There are many hotels at this level in Germany that offer way more luxury for the price you pay. For the money you spend here I wouldn't come back again. There are better options around. It is however a nice hotel with decent service.

Nice boutique hotel located by central station. I took the train from the airport and walked to the…read morehotel. Love the accessibility to public transportation. Huge plus! The hotel staff was friendly, rooms were large compared to other times I have traveled in Europe, clean, and breakfast was included. I never woke up or had enough time to grab breakfast before I had to go to work, but it looked lovely. Water, nepresso, and your hotel basically were available in my room. I had views of the inside apartments/hotels. Would stay here again!

A clean, modern hotel that is conveniently located to the downtown area and to a number of offices…read more Prices are very reasonable and the size of the room is decent. Breakfast is fairly pricey at 19 euros, but there are a couple of bakeries nearby if looking for lighter and cheaper fare. While on a busy street, the rooms are very quiet. The U-bahn stop is literally in front of the entrance, so it's very convenient to get around, which is good, because the neighborhood is pretty dead at night.