Very impressed with this service company! I was having some terrible algae problems with my aquarium and Tony was able to get it under control quickly. My tank has never looked better! read more

Professional service! They showed up on time & did a major Spring Cleaning on my fish pond. Also, my pond looks great now! read more

Coral Reef - Aquarium Services Near Me - Van Nuys, California

See all

The fish tech did a decent job on cleaning the fish tank but hated that every time he was done with the cleaning we would have a ton of rocks in our kitchen sink. The owner of the company (Tony) was a rude a**hole! Every time my husband or I would call, he would hang up on us like we were bother him when we were in the middle trying to schedule and appt. He also had his office charge us for visits that never happened. Tony would cancel our appointments without notice and then send us a bill as if someone did show up. All in all, this place is HORRIBLE to do business with. WOULD NOT RECOMMEND to anyone, unless Tony was retired and passed it on to someone who actually knows how to do business. read more

I was on an HOA in a townhome community that had 5 ponds on the property. No matter who we called, the ponds usually ended up looking awful and had a chemical odor to them. Being a contractor I started to interview different companies to see what they could do. I was very impressed the first time I met Tony. Every other company told me they were going to do this, do that.......Tony looked at our ponds and told me they had the motors converted from above ground to pits in the ponds (how did he know that). We walked the property (which had many different types of trees, plants, etc) and he showed me why we were having problems with the waters clarity - too much debris. He didn't try to tell me what I wanted to hear, his solution was to clean the ponds (that the last vendor didn't do for years). As the motors failed, he would upgrade them and re-plumb the lines to keep debris out. He also knew a lot about the chemicals we were using - way too much. After bringing Tony on the ponds cleaned up and did not smell of chlorine. Our ponds were repaired by another company poorly and because of this (constant) maintenance was the only was to keep them looking beautiful. It's not what the HOA wanted to hear, but (being a contractor) Tony was honest about our issues. He wasn't the guy with the quick cheap fix. Doing things right the first time, his understanding of our systems and our environment.....guess you could say Tony and Coral Reef should (at the very least) is a company you should call if your water systems aren't what they should be. They are "Billy Approved"! read more

Been using Coral Reef for almost a decade now. I have a koi pond in my backyard and a 150 gallon salt tank in my house. Tony and his team of trai has taken care of my fish very well. Whenever there's a problem, they come to the rescue. Reliable, professional, and very knowledgeable to say the least! I recommend Coral Reef to anyone who's looking for a reputable company to handle any and all fish issues. read more

So glad I found Coral Reef so professional such great quality work I went through 3 other so called aquarium company's before them that new nothing about reef aquariums my aquarium is thriving they even buy corals from me as my corals growth is insane read more

I liked the techs, fair enough job. Tho, I never knew who was coming or at what time. Is a call in advance asking for to much??? I never cared for Tony (the owner). For years the techs always came on a Thursday. Then one week no tech, no phone call. It made me mad. One day I'm in the backyard with the dogs and my house phone rings. Due to a bum leg I knew I'd never make it to our 3 rings only, phone. Rings 4 more times! I thought it was a solicitor (a daily occurrence).I decided to go in and try to answerer if it rang it again. It did and I heard a very abrasive mans voice yelling "Where are you?!! Where've you been?!!! Our tech has been outside for 20 minutes ringing the door!" I said "....Tony, you come on Thurs today is Wed. You didn't call to change the date. Wed's won't work in the future!" Coral Reef would sometimes bring $$$ fish w/o asking and bill Everything In Advance! Tony can be an aggressive, hard ass. I admit I was happy that I fired him! I really like my new guy. He texts the day before and then when he's on his way and seems very interested in the health of the aquarium! The 3 stars are for the techs. For doing 'enough.' Tony, Zero! Tony, I suggest your techs text when they're coming. A novel concept! read more

Good luck getting the actual office when you call. 8 out of 10 times you get a phone answering service that never passes on the message to the Coral Reef. When you finally do reach someone at Coral Reef they are very, very disorganized. EXAMPLE: Making an appointment. You think you've made an appointment and then they will call you a few days later, leave a message on your voicemail canceling and asking you to reschedule. You try to call them back and guess what? That's right! You get the answering service!! So if you're lucky you'll be able to get through in a few hours, but more likely than not, a few days later and sometimes they'll just never call you back. And the worst part about it all, they actually caused property damage in our backyard. When using the outside water tap they ended up braking it. Never bothered to offer to pay for the damages, or even give us credit for their services, instead they just told us that water tap was "old". Yeah, it's like that with them. Good luck! read more

Tony & his guys have been taking care of our pond for a couple years now & I highly recommend them for any of your pond questions, needs, and maintenance. Our pond has beautiful fish that they provided and always looks pristine. They come out once a month & if there are any questions I have or concerns in between service Tony promptly replies & takes care of me. read more

This is by far the best company for the job. I've had these guys solely maintaining my ponds on numerous properties for years. I never cease to get compliments. They're always right on schedule and they're knowledge of the trade is astonishing. You will not be disappointed! read more

Not happy with there service, our tank got dirty the week after. They took our plants, they said we would get them back in 2 weeks. I had to call them and follow up and Tony said he would bring them the Thursday which that made it week 3. This guy shows up with plants and are the wrong plants. I called and made a complaint but I guess I have to talk to Tony. We had another company service our tank and it has been clean since then. I don't recommend this company at all. read more

These guys do ok at maintenance . However, they rip you off when the offer to buy your koi. They offered us $250 minimum per koi (our koi were any where from 15 inches to nearly 24 inches long). We agreed to sell them 10. They identified 2 that had physical defects (missing an eye) so agreed that that were not sellable. The other eight were to be purchased from a total of $2,000. Instead, after they retrieved our koi, they sent us a check for $1,350. Still trying to settle with these people and keep getting a different story each time. On top of that, we told them to stop servicing our pond but they continue to try to bill us for monthly service. Don't know how these folks stAy in business as their business ethics are terrible read more

Coral Reef has maintained my koi pond for several years now, and I've always been very happy with their service. Everyone they've sent has been knowledgeable, and great to work with. Whether it's the regular maintenance, annual "big clean" or replacing/repairing equipment, they stay on top of what needs to be done. Tony, Julio, Laurie are all great to work with! Highly recommend them. read more

In regards to comments made by this company, they are full of it. I guess the proof of how many reviews this company has shows how many people are satisfied with their work. 40 years of service as they state, must be crappy service if people can't say anything good on reviews here. Or even have 1 happy customer post any good reviews. I'm sure they will start to post their own soon to look good. Customers be aware stay away, take you business to places in Sherman oaks where they actually do a good job Versus saying they do and FLAT OUT LIE about it. read more

I typically don't write reviews, but I need to share my experience with this company as a warning to any customer who is looking into hiring Coral Reef Inc. A few weeks ago, someone from Coral Reef came to clean our small fishpond. They dumped so many chemicals into the pond that it killed EVERY SINGLE one of our fish. My mom called Tony the owner to report this and his immediate response was that his staff did nothing wrong and failed to take any ownership of their mistake. So we let it go. Then this morning, Coral Reef returned to our home to clean our larger fishpond and a few hours later I went outside to find EVERY SINGLE fish dead and they had left the water hose running and water had overflowed out of the pond and flooded the surrounding areas. So Tony - are you going to tell us once again your staff did nothing wrong?? HORRIBLE SERVICE!!! If you are willing to risk having your fish killed, then go ahead and use this company, but don't say I didn't warn you!! read more

Coral reel turned my fish pod from a dirty unclear water unsafe for my fish to a clear clean fish pond for my nine fish. Thanks for the professional staff of coral reel I ,family and friends love and enjoy looking at my fish. I am happy and appreciate the services Coral Reel provides me read more

Reliable service. They seem to really care about the koi. The techs who come to do service are terrific. Highly recommend them.

Tony at Corral Reef has been amazing. Very responsive. I have a HUGE Koi pond that requires a "professional". There is no way I could take care of it myself. My pond is being featured in Koi Magazine. Thanks to Coral Reef my pond looks amazing! read more

So far my experiences have been very good with Coral Reef. They are available when you need them for emergency's and for simple questions. They really had our 65 gallon tank in great shape. Recently we have upgraded to a larger tank and my coral and fish do not seem to be responding well but Im hoping that when coral reef comes back out they are able to get it back on track. We are very happy to have found them since our salt water fish and coral have really become a highlight of our home. Thanks guys. read more

We've been using Coral Reef since 2014 for our outdoor fish pond. They do a great job, arrive on time and are very responsive. Great service. read more

We have used Coral Reef for 20 years without ever having any problems. They respond to any issues that come up immediately. They have offered their help if we are out of town at no additional charge & that speaks for itself. Loyalty on both sides. read more

Tony and Willy have been great to work with. They understand fish health, pond health and all the plumbing, pump and filter requirements for our ponds. Tony is quick to respond when we have an issue and always able to solve whatever problem arises. We highly recommend their services. read more

I have used Coral Reef for several years. My pond looks clean and beautiful. We have had 10 baby Koi born in our new pond.

We have been with Coral Reef for over 30 years. We have a large pond and the original Koi are still in the pond. That has to tell you something about how they are cared for. Any issue that has come up has been dealt in a timely manner. They have always been extremely responsive to our needs. All their technicians are friendly, knowledgeable and have always done their best to insure a healthy pond for our Koi. Tony and Lori have never failed to return our calls to address any issue. I would not hesitate to give Coral Reef the highest recommendation and would never consider using any other Company. David Z read more

We have been with Coral Reef since approximately 2000. Tony, Laurie and the rest of the staff have always taken great care of the pond and the koi. They are very responsive to any emergencies. We highly recommend using Coral Reef. Thank you for your many years of service. read more

I have been with Tony/Eric at Coral Reef for almost 10 years. .they are always responsive, and always timely. I feel they care about my pond, plants and fish. read more

Avoid this place and their lack of poor business ethics at all possible. Find another place with better management and better time management skills. This place gives poor service, poor communication and lack of aquarium needs. Go anywhere else but here.........If you speak to anyone named Tony........JUST REMEMBER, YOU WERE WARNED....... read more

I an pleased to have the opportunity in recommending Coral Reef. I have been a customer for over 30 years with Coral Reef taking care of my large Koi pond. They have first rate employees and management. Skilled in all phases; in emergencies, dependability, eager, hard working and communicative. They take pride in their work. The Koi are happy, health and well taken care of. I never had a problem reaching them or leaving a message. They always call back promptly. read more

Put it to you this way. The staff is not cleaning your tank, the hard working fish techs are. The techs are what make the customers happy (not to mention the fish). The techs are the ones who keep the customers coming back or staying long term. I personally have been happy with the outcome of the service. Again, by service I mean ONLY from the Techs and not the customer service from any of the office staff. :( read more

Tony and his guys have been taking care of my pond for a couple years now and do a fantastic job.

There are too many people involved to get something done. The negative attitude is a real turn off. Our pond is only a year old. The water is clear and the chemical balance is right on. We changed to coral reef after we experienced a dishonest act with our previous company. The first thing we are told that the Aquascape pump is 100% inadequate. They are the only one to say that and we have had a couple companies to give us proposals. They want to upgrade us to a sand filter that is absolutely not recommended by any other company for Koi ponds. The aquascape is designed to accommodate 3500 gallons of water, we only have 2000 and that is a slight over estimate. We have five Koi's. So, nix that. I wanted an explanation on the first bill and was met with absolute rudeness. There were other negative remarks as well, regarding design, too many rocks, etc. absolute rubbish. My husband recommends giving them a chance but, how can they be trusted to do the proper job, if all they do is complain. Their key phase, "well we will work with what you have but we can only do so much with your filter". That is a red flag. In the meantime I am going to revisit the other proposals. read more

I'm not sure what the other reviews are referring to, I've had my tank for years, and have only had service done by Coral Reef. They come every week to maintain my salt water reef tank, and I trust them to be inside when I'm not home. The office staff has been great, and the owner is fantastic!!! read more

Has this company ever had a single happy customer? These all say pretty much the same things I have. Poor service. Poor communication. Calling them crooks. Worse than that, it is painfully obvious that they attempted to post their own shill reviews in a sad attempt to offset the poor ones, and got caught! Still no other glass top? I need 2 more handles too as the first ones failed to adhere. I nearly cut myself as result. I will cover it, but their guy basically left it on the floor where I stepped on it helping him. An unnecessary, and very dangerous situation that could have easily been avoided by leaving it on the tank, or setting up out of the way. He also left a broken razor blade on my kitchen counter. "What if I had kids?" He uses them to cut hoses? Very poorly I might add. I could have cut them cleaner with a chain saw. The first guy added way too much salt, and set the temp way to high as well. On that note, I think the heater coil is cracked. It looks burnt inside. They call me a complainer, and blame everyone else for their incompetence, but in my opinion their company took very little care setting up my tank. read more