Not enough good things to say about the Wilton manors Animal Hospital. Very friendly can be…read moresomewhat busy like most places these days. It's very small facility maybe four rooms. It can get timely with waiting, but their service is quality. It's compassionate. It's loving. They have another location of Premier Animal Hospital which I leaned towards going for convenience purposes, and this location seems to not have as many weight all the doctors work at both locations and I recommend this Vet. It's hard to find a good vet. None of them are 100% perfect of course but this one I would say is definitely worth recommending.

The tech, Rashad, was extremely rude. My dog has dementia which is already stressful . He ran out…read moreof meds so I went in for a refill. He said they didn't have the notes of his previous script. Fine, so I showed him the picture of the bottle that said "Tucker (dog)". And I showed him the automated visit notes that you get emailed to a visit showing that he's on trazodone. Makes sense, right? But not for Rashad. He said by showing him this proof that my dog was in these medicines I was being extremely condescending? What am I supposed to do, accept the fact that they didn't have it? He then said we need a doctor visit with the dog. I said why? It's not like dementia gets better. He replies "sir, I'm a certified medical professional" or something? Okay? Just because he woke up in the wrong side of the bed this morning doesn't have to make it any more stressful for someone dealing with a dementia dog. I waited an hour and never complained once. Marla (I think) was extremely nice at the receptionist and so was the doctor. This guy is one of those people that seems to take everything personal I guess. All I did was show the pill bottles and the visit summary!

Dr Cox and staff are excellent and show compassion and empathy towards my two cats. I always bring…read morethem here and they like the staff.

Dr. Brandon Cox at Gentle care always treats my little fur baby like a queen…read more I came in the other day frantic that there was something terribly wrong with my little Chihuahua because she was throwing up and refusing to eat. Dr. Cox went out of her way to show compassion, take necessary tests and measurements to uncover the cause of her ailment. The staff genuinely care about your pets and go the extra step to make you and your animals friends feel at ease.

I always have the best experience with Dr.Birken and staff. They treat my pets so well; forever…read moregrateful for the compassion and heart they put into each visit with us.

Please read this entire review if you truly love your pets…read more Writing this is one of the hardest things my family has ever had to do. We brought our beloved sphynx cat, Gary, and our toy poodle into this clinic expecting compassion, professionalism, and care. Instead, we left devastated and questioning everything that happened inside those walls. From the moment the doctor walked in, something felt off. He talked fast, barely listened, constantly interrupted us, and gave off more of a salesman vibe than someone genuinely concerned about our animals. We tried explaining what had been happening at home with Gary, but it felt rushed and ignored. Our poodle was first diagnosed with a UTI and immediately given antibiotics and a B12 shot BEFORE the test results even came back. Later, the test showed she did NOT have a UTI. So why were medications already pushed before confirming anything? On top of that, they tried telling us vaccines were overdue until we asked them to double check their own records... and suddenly they realized the shots had already been done. But nothing compares to what happened to Gary. We brought our baby boy in alive, alert, and stable. He brought Gary in the back and said he wanted to sedate him for an X Ray after the sedation took place The doctor literally told us Gary looked stable and could have another 2-4 years with proper checkups. They brought Gary to us as he was waking up . Minutes later, everything turned into a nightmare. Gary suddenly began panicking and thrashing uncontrollably. A nurse rushed him away while yelling for the doctor. Moments later we were asked if they could perform CPR. Of course we said yes -- he was family to us. Then the doctor came back and simply said: "I'm sorry... your cat died." Our entire family was shattered. And while we were still standing there in complete shock and grief, they started discussing the bill. Then we noticed something that made the entire situation even more disturbing: They charged us for CPR. Think about that for a second. So if we didn't approve the charge, what was the alternative? Just let him die? To us, this experience felt cold, transactional, rushed, and completely centered around money instead of care. We walked in with a cat expecting answers and walked out carrying heartbreak we will never fully recover from. This is not some irrational emotional rant from a pet owner. This is a grieving family warning others to ask questions, slow things down, trust your instincts, and never ignore that gut feeling when something feels wrong. We trusted this clinic with a member of our family. We will regret that decision forever. 10000000% please be safe

My male cat Kona had urinary blockage. As he's my first male cat, I had no idea what to do but I…read moreknew it could be deadly so I got him to VEG right away. They got us into a treatment room, went over a few less invasive options but while none of that worked, he got pain meds and they cleared the blockage under a light anesthesia. I was surprised he had to stay for 48 hours, but they explained why it was important. He got a recovery cage in a quiet cat room and I was able to visit a couple times a day till he was ready to go home. The vets and nurses were all helpful in answering my questions. Kona has been home for 3 weeks now and doing great on a new diet and a fancy new water fountain. For anyone who goes there with their pet, here's a few details I can share: There is plenty of parking there. They have a lot of patients and some are in more dire situations than your pet and I think they do their best to triage who needs what and when. Due to that, there's times when you may have to wait a bit to get someone to come over and answer a question. They have a little area with coffee and drinks. They have a few rooms with couch beds in case you need to sleepover with your fur baby. They even have blankets for humans. They can text you and call you 24/7. Sometimes you have to wait for a Dr to get on the phone but as I said, some patients are in more urgent need. Once Kona was stable, I did my best to respect that. If your baby has to stay overnight, the staff does visit and give them attention to check on everything periodically, they are not just left in the cage. They will send discharge documents to you and your regular vet. I have been there before with both my cats when they had diarrhea for too long and got dehydrated. It was a much less dire situation then, but that was a positive experience too.

If you need an emergency vet, go somewhere else. Taking a…read moredog to emergency is already a horrible situation to be but when you meet a vet who pretends to care while taking as much money from you as possible it is even worse. I have to say that part of the staff really seems to care but my experience with the vet Raluca Anghel was not the best. She pressured me and made me feel horrible as I tried to decide what to do about the situation. First she recommended me to leave my dog overnight for a cost of over 5k than when I said I wouldn't leave my baby there she started saying my dog was not responding to the treatment and very quickly her new alternative was euthanasia. So if I had paid 5k to leave my dog there would I pay 5k to have her euthanized the next morning? The whole interaction with her was awful and it was just not worse because I was basically unable to think straight. I left with a 2k bill and without my baby. When I asked for the exams she said she did, they sent me a few things but even though I paid for a ultrasound I didnt get any images. I emailed them about it and they say they didnt save it. Why would I pay for something and they would not keep it to share with me if needed? When I emailed them questioning I receive no response. One disappointment after another. I have other dogs so I already did my research on other Emergency vets in the area and I hope you do as well instead of taking your loved pet here.

Awesome experience all around. I brought my senior cat in for bloodwork and a checkup. Staff was…read morefriendly and asked lots of questions. He had to go back for a teeth cleaning and extraction. Dropped him off at 8:30 and he was ready for pickup at 11. They followed up on his condition the next day. Dr. Lopez and her staff are all caring and professional, highly recommended!!

Had a great appointment with my Chi it was his first visit with a new Veterinarian.Everyone was so…read morefriendly and polite.I really like how they made sure my small dog wasn't to scared for his new visit.Highly recommend it here .So happy I found them !!!

I was recently gifted a Goldendoodle and I've always heard the scariest stories about vets. I was…read moreso nervous to bring Pablo to the vet for the first time but after having Southport recommended by so many close friends- I thought what could go wrong? I was immediately greeted, and they were greeted with poop. (Thanks Pablo, what a great first impression) They immediately cleaned it and even used it to get a stool test done. Dr. Marlan is AMAZING, she is sweet, she is understanding. What I love most is that they work with Chewy, they dont push you to buy items you dont want to buy and work with you in knowing what works for your pet. They are a tab bit more expensive than others, HOWEVER, I think the price is 100% worth it. Also, I've never spent more than an hour here. In and out quickly is probably the biggest plus for me.

I've been holding out on writing this review, because I have a lot of respect for the veterinary…read moreprofession and I had a good experience here with Dr. Marlar (ONLY REASON I'm giving it 2 stars). That is...until I started getting booked with Dr. Rey. My cat has had a lot of allergy and health issues, so he really hates the vet. He takes a little more patience, some Gabapentin, and understanding. I've had many vets be able to examine him fine. Even Dr. Marlar told me that she didn't need my cat to be medicated to come in. But then again, she's obviously a cat person and cats can tell. Dr. Rey treated my cat with disdain. She told me to drug my cat twice before coming, something I've never been told to do. When I only gave him one dose (normal for him) she said "Why did you not drug him twice? I wrote it out for you...see? Right here??" In a nasty tone. I was embarrassed to be spoken to like a child like that. I'm a customer and loving cat parent trying to do my best. On another visit she told me "we can't check his vitals or weight, because he's being so nasty and I won't risk injury for my staff." Isn't it your job to put animals in distress at ease? Every time I I've gone here with Dr. Rey, I leave embarrassed and like IM in the wrong. I decided to stop coming here and went to Victoria park animal hospital. My cat was calm, cool, collected. He was wrapped in a calming pheromone blanket and they took everything slow with him. The way you HAVE to handle cats. Dr. Rey clearly doesn't have the patience for that. Last note, to add salt to the wound, when we were in between vets...they wouldn't approve my cat's prescription food until I called. Who denies prescription cat food when I've spent hundreds and hundreds of dollars there and they explicitly wrote "do not change his diet" in his records??? Not impressed at all and we've been to MANY vets over the course of time. If you're a cat owner, I recommend someplace else.

Dr. Javier Gonzales is the only vet who works here, and I don't recommend him at all. He was…read moreunkind, dismissive, and made me feel really uncomfortable during my visit. I felt like he only cared about pushing expensive treatment and not about my situation or my dog. I paid close to $100 just for the visit, and when I explained I needed to keep things minimal because I'm on a budget, he was rude and demeaning instead of understanding. I ended up deciding not to treat my dog there because of how he acted. After reading other one-star reviews, it's clear I'm not the only one who's had this experience.

I would not trust Dr. Javier Gonzalez with my pet for any reason. He was rude and unprofessional…read morethroughout my visit. Before the appointment, I confirmed that my mom could pay over the phone and was told yes. After he examined my dog, he told the front desk they could not take payment over the phone, leaving me unable to pay despite following what I was told ahead of time. When I explained that I did not have another way to pay since they would not accept the card as promised, Dr. Javier raised his voice and escalated the situation instead of trying to resolve it. He even threatened to call the police if I didn't pay him $89 for doing nothing other than looking at my dog for 3 minutes. The way he handled this was unnecessary and uncomfortable. After seeing how he treated me, I would be concerned about how he treats pets. Anyways, we found another way to pay for the $89 (SCAM FEE) and left without receiving any services. Now I understand why the office was empty and I hope it continues to be for the public sake. You can find many other reviews explaining terrible experiences from this money-hungry, rude, unprofessional and sorry excuse for a Veterinarian. It's obvious he uses fear tactics at his establishment and will wring you dry for every penny. You can confirm this just by the way he responds to people with a bad experience on here.

one of the best places i been to in a long time. they have new manager and new doctors and i can…read moresee how much it has changed for the better. this is a very psoitive move!!!

Good quality animal hospital, but aggressively priced with an emphasis on upselling…read more They're conveniently located in the same shopping plaza as my local post office. It's easy to get an appointment online. My only real gripe was that the services seem to be aggressively overpriced with an emphasis on buying a Wellness monthly fee program to bring down somewhat absurdly high pricing on garden variety procedures.

Since my regular veterinary office was closed for the evening, I had to bring my dog to Family Pet…read moreMedical Center for a Life threatening emergency. Of course, I was quite upset as it was, but not knowing the center, nor anyone who worked there made it worse. Two nights later, I was able to bring my dog home - still on medications, but showing signs of vast improvement. I'm so grateful to Family Pet Medical, especially: Jasmine, Allie, Dr Ferrara, Dr Anja, Alejandra, Andreas, Kelsey and others. The only negative comment from me was/is the cost. It was extremely expensive and although I have wellness pet insurance at my local veterinary clinic, I don't have insurance for emergencies. The cost was epic.

Stay away from Family Pet Medical Center. They tried to quote me $8k-$12k for a spleen surgery that…read moreanother vet ended up doing perfectly for $3,000. On top of that, FPMC charged me nearly $4,000 for a basic dental and UTI check by adding unauthorized tests on benign growths and slapping on a 3% credit card surcharge. Their care is just as bad as their pricing. After waiting over an hour for a follow-up visit regarding sleep-leaking, the vet came in completely unprepared. He didn't examine her surgical incision and tried to throw incontinence meds at her instead of checking if her ongoing UTI was drug-resistant. With help from my cousin who is a vet in LA, I had to force them to order a urine culture--only for FPMC to try to charge me $600 for it! (For context, a vet in Malibu charges $300 for the exact same test). I walked out and will never return.

I flew all the way from San Francisco to this specific clinic after reading about someone's…read morepositive dental surgery (dog) experience with them on Reddit. Thank God I found this place bc I was quoted $5k-8k+ for dental surgeries near me with 3 week long+ wait times when it was VERY affordable for the same exact services at this clinic. I was able to book an in-take appointment immediately for two days out on their website with no fee. SUPER convenient. They did the initial exam for my small dog, bloodwork, and some other things to prepare for her surgery which is booked next week! They were extremely helpful when explaining all of the information I needed on my dog's procedures and payment options, and the doctor and tech shared info on insurance options which I do already have luckily. They even had a promotion going on for a free Rabies vaccine which I needed! I would come to this clinic for anything. They have a $20/month plan to bring your pets in for unlimited exams which I would absolutely do if I lived here. The doctor and tech that helped us both seemed very knowledgeable, kind, and caring. Unfortunately, I forgot their names, but I really, really appreciate this office and thank you to Shanice at the front who was also very hospitable!!!

I love this place!!! The people are amazing all the time every time. Dr Bowsher is amazing. She is…read morepatient, compassionate, professional, honest, and just a great doctor. She may tell you things you don't want to hear but it's because it's the truth. She really cares about her patients and it shows. Thank you Dr B for always taking the time for our babies.