They went out of business with no contact for their replacement. Totally unprofessional. I'm going to have to knock on doors at my condo complex to see who the new management company is. read more

Horrible management company. They have made it very difficult to pay HOA dues. The portal on their website to pay them directs you to MRI Rent Payment that no longer accepts payments for Copperrose. Copperrose's fix, set up autopay, or write a check. The checking account I have set up is to pay bills on my Moms house (now mine) and I keep a very minimum amount of money in it and Checks???? read more

This company is by far the worst to deal with. I have been trying to get straight answers from both the owner Char and her employees regarding my legal rights to information about my HOA the manage for going on a year and I am NOT getting any answers. I am being ignored and not getting any answers I am entitled to. It is no wonder the company has a 1pt something rating. I would definitely stay clear of this business. Part of the problem I have is they will not respond to my questioning illegal use of HOA funds. That alone should tell you something about the owner and the company as a whole and the type of people they hire. Please stay clear!! If I could rate them a minus star, I definitely would! read more

Nightmare of an HOA management company. Carolyn Smith opted to send our full payment for HOA dues and pass it to a collections attorney with the malicious intent of forcing us to pay attorney fees rather than simply accept our payment as we have made year over year. More review and information will follow. read more

We used this company to manage our property and have unfortunately not been able to recommend or refer them. Very poor communication consistently and unkind, poor service in almost every way. They are quick to take our money but slow to pay us what is owed. It's almost like they think of they wait long enough you will give up... It takes no extra effort to be nice and kind but everyone who works for them must hate their jobs because it comes across in their treatment of us their clients! The staff we have interacted with over the years has always been condescending and rude - except for one woman years ago who used to actually care about people! Do not hire this company unless you don't care about your property or your money! read more

Bel Garcia is Professional, on the ball, and knows her stuff! Char, owner is Wonderful to work with

This is by far the most disorganized property management group I've ever worked with. The owner, Char, who directly manages much of their portfolio, seeds distrust between neighbors with lies that are borderline pathological. For no reason except to make herself appear moderately capable. Her response time is so slow that residents/owners have started sourcing their own contractors/service companies and having to bill back the HOA directly. Do not trust this group, no matter what they promise you, no matter how reasonably priced they seem, no matter the sob story you hear from Char. Your community will not be the same after letting them in the door. read more

try to pay HOA fees on line service doesn't work can't get a reply for help all around management sucks

They have only been our property manager for about a month. We have been renters at this property for nearly three years and we're on good standing with our earlier property manager, the owners decided to sell to out-of-state investors and those owners decided to renovate the property not allowing current tenants to stay. So myself, and my wife who are both disabled, are being forced to move during a pandemic . Copper Rose has not offered us any assistance in finding a new place. if you have a choice, which my wife and I didn't, stay as far away from this company as you can. read more

These people are so RUDE and condescending! They have a lame excuse for all of they're mistakes. They interrupt while you're speaking and have no problem hanging up on you if they don't feel like hearing you read more

The worst Management company I have ever encountered! So not worth the money they take from HOAs.

This HOA management company sucks. The website hasn't been updated in 6 months, none of the information needed is accessible through the website and the customer service sucks. You call in, their very limited hours, wait for ages for a response and then they tell you that they will email you the documents you need. 3 weeks later still no email. Will be getting the neighborhood together to expel this trash management company that doesn't do a single thing for the home owners. Can't give a zero star review but would if I could. read more

Worst. HOA Mgt. EVER. They need to go. Our sweet neighborhood deserves so much better. God, I hope we hire someone else. Attend your HOA meetings, folks! Remember, we hire them! They work for us and need to do better! read more

We are a small 36 home community in Corona De Tucson. Aldea Del Rey all owned Townhome by separate owners. Copper Rose is supposed to be providing HOA services since 2014 when Lewis management was fired for various atrocity against our financials. All of a sudden in comes copper rose and a developer with some horse shit paperwork saying Cornerstone homes is now declarent to our HOA and is building single family homes off our reserve fund of 45k in 2016 and now bled to 18k in 2017. Better yet this Cornerstone got majority of lots 30 plus in flood zone on Pima county and we the owners will sue him if he floods us out . Do not do business with Copper Rose Property management and the owner Char. Her along with the developer Cornerstone pushed into our community fleeced our monies and now we are working to get rid of this mess. I urge you dont buy a Cornerstone home in Corona De Tucson Santa rita estates. Dont do your HOA with Copper Rose they areva conflict of interest real estate land development conflict of interest for run an HOA now we know why they high jacked our community. We are working to change companies re write our HOA CC&Rs which i told nieve owners who got sucked in by these snake oil people who take 35 percent of your annual budget they experts at dupe of spreadsheet and minutia adding variance figures doing thier own accounting. Stay far away they will bury your HOA and they like a tumor to cut out. At least they got called on it and civil can become criminal real easy. Hope this saved your HOA or bottom line. Thanks read more

Oh if they ever let us give them a negative star! My recommendation... don't come here! And for those of you thinking using them to have them the out your space. Don't do it. I was a tenant and rented a condo... the carpet was disgusting. Drain didn't drain. Walls had crayon marks everywhere. Not really what you want to walk in to. Imagine if you were the owner! They "hired" someone to look at the place and have them say that it was okay to let someone rent it . I guess the real reason for this review is because of the end of my lease I had emailed our agent maybe about 5 or 6 times to let them know that I wasn't going to be renewing my lease. After finally getting the agent to acknowledge me, I left at the end of the month as promised oh and the whole process was RIDICULOUS I left on a Sunday and when I texted the agent if i could mail him the keys as I was moving out of town he said the keys would need to be turned in my midnight. I asked him if there was a drop box. Tried to reach him multiple time but no answer. But since I didn't want to be charged a stupid ridiculous price I had to drive 30 min east WITH my moving truck around 7 pm... THERE IS NO DROP BOX I ended up mailing it to him. THEN asked him for my refundable security deposit of course no response. Emailed I guess the "owners" of copper rose, no response from them either. After TWO months of trying he then tells me that I broke my lease a month early and therefore I could not get my deposit. Checking all my paperwork he is right but here is why I am mad he didn't have the COURTESY to tell me that I was "breaking" my lease therefore I wouldn't get my $700 deposit back.. he ASSUMED that I knew all of that.... ugh I have moved on and had to block his email and their company email because I keep getting a notice that my rent is late. It's July I moved out in March. I really hope y'all stay away from this company because they really do suck. So much. read more

We recently worked with Jennifer Tillman from Copper Rose Realty. She did a great job! My Grandma's property was listed with another agent for a year...and nothing. Jennifer took over and BAM! Sold! We are out of the area and she made it very easy to do business from afar. She took care of everything, even helping us with maintenance and inspection items. Feel confident in using Copper Rose for your Real Estate needs. read more

I live in Winterhaven East 3357 N. Country Club Rd managed by Copper Rose mngmt. These people are the worst, rude, never fix anything and basically couldn't care less about their tenants! 2 people here had covid n they still wouldn't come n sanitize the common areas or gates or anything for that matter! Our pool has been closed for months even though all the appts in our area opened theirs a month ago! Excuses included: we have no one to sanitize after use, we don't have the funds for sanitation ( they have spent no $ on this building all year?) We don't want to get sued, etc. On the other hand they allow a Tennant to air b n b since march ( against CDC rules) and continue to do so. Wont even consider any security even though numerous people have been robbed ( including myself), over 30 cars have been broken in to and we have homeless tweekers roaming around the building on a daily basis? No matter how many calls their office receives they refuse to call anyone back or check the property! Shar is especially bad, has the dumbest excuses for everything! NEVER RENT FROM THEM! read more

Do not use this real estate company. They use corrupt agents. We called Jennifer Tillman and told her we wanted to put in an offer on a condo she had listed. It was late at night. She said great, and I emailed her our offer at that time, and asked her to write up the contract. She said she would do so the next day, but instead of writing up the contract, she texted and said she took our offer verbally to the seller, and the seller accepted our offer (we offered $3000 less than list price). Jennifer said she would write up the contract the following day. My husband and I did not like that she was stalling on writing up the offer, but we trusted her, and figured if the seller agreed to our offer, integrity would prevail. But, the next day, late in the afternoon, after waiting all day to receive the contract in our email box, Jennifer called and told me she received a higher offer, and that she had an obligation to show that to her seller. According to her, she had not even contacted the seller before calling us. I know if it were me, and she were my agent, I would not be happy that she was talking to that buyer about another offer coming in instead of talking to me first about the situation. Because we knew Jennifer was playing us against this other offer, and no longer trustworthy, my husband and I backed out, unwilling to pay more or work with such a person. Her actions were dishonest, unethical, and unprofessional. If she or the seller still wanted to consider other offers, Jennifer should never have told us our offer was accepted, or told us she was writing up the contract. She should have told us that they were still considering other offers. Jennifer Tillman's style of work is extremely bad business ethics. This agent is not to be trusted, and neither is the company that hires her, because they condone such practices. read more

Owned a Condo at Langley Gardens in Tucson for over 2 years that was "managed" by Copper Rose. The first tip about their inability to manage the property was the fact that they were unable to maintain the onsite office provided them and the community building was never open to the community, although it could be rented privately. We were accessed an extra $1,000 twice (2015 and 2017) ($400,000 for the entire complex) to address "crisis maintenance issues" even though our HOA fee of $180 a month was one of the highest in the area. One of their crisis cited in their assessment was to replace rotting wood was never addressed. Their idea of property management is picking up papers in the parking lot, what they need is an onsite manager and handyman. read more

****RENTERS BEWARE!!!!****** Copper Rose Realty is a poor choice to rent a property from. They have weak property management and let a owner they represent that owns 9 properties they manage control them while taking advantage and screwing over the tenants that rent their properties. I had rented a property from them in Sahuarita in fact the address was: 31 Corte Perla Fina. DO NOT RENT FROM THEM YOU WILL REGRET IT ESPECIALLY THIS PROPERTY!!!! The owner of the property can care less about his tenants, he and Copper Rose provided broken appliances and filthy homes not compliant to Arizona Rental standards; not anywhere near occupant ready. He complains to fix landlord related home issues. They rented this property to me with a backyard full of weeds, nails in the carpet, a stove covered in grime, disgusting boogers on interior walls, mold harboring bathroom, dirty air vents in every room, light bulbs missing or burnt out throughout the house and a refrigerator that had broken door drawers that came with a dirty water filter. This home owner doesn't deserve tenants to be renting this or any of his filthy property. This homeowner just wants your MONEY, he doesn't care and will NOT take care of you the tenant. I have documented pictures of the property from the initial walk through that proves his negligence and responsibly towards his property as the homeowner. I left this house better shape than when I initially rented it, I have pictures to prove that. But BEWARE He gets back at you when you move out by keeping your full deposit as his way of punishing you when you begin to inquire and question Copper Rose why it's taking over a month to get your deposit back. Well, it's because he wants them to provide the unfair justification he gives for keeping your money and giving you nothing in return. read more

Jennifer Tillman; great agent. Down to earth, works very hard and very protective of her client. She showed up ever time on time, and kept in communication. Great gal. read more