JUST RUN AWAY!! Seriously, you need to work with someone trust-worthy when doing taxes - this company is not that! Susan Copeland is the owner. Don't waste your time on this unprofessional outfit. Each year, Susan Copeland hires a new set of ignorant assistants to work in her office who cannot answer basic questions and the online 'portal' they use for providing documents for your appointment is horrible - the staff cannot explain how it works, how to login, or help with it at all. The treatment I received by this company in-person was even worse than over the phone. Susan was horribly unprofessional and I would NEVER recommend them or use them again. Go somewhere else if you're looking for respectful staff and answers to your tax questions - this outfit does NOT want to answer questions or be helpful. When I asked valid tax questions, I was told to go somewhere else. People who say they are in the tax business should want to and be willing to answer tax questions - especially when you're paying them to do so!! I walked out after receiving terrible treatment by Susan Copeland and her staff. Being judgmental and disrespectful are not helpful when running a business, Susan Copeland. Don't waste your time or money here! If I could rate Susan Copeland's company a ZERO star, I would. There are plenty of accountants in the area - choose carefully - and go somewhere else! read more
