In April of 2021 we had a tear off and re-roof done to our residence in Bandon by R&R Roofing…read more
So, here's the bottom line first -
Would I have them do the work again? YES Absolutely!
Would I recommend them to others? YES, without hesitation!
Am I satisfied with their demeanor, professionalism & workmanship? YES!
Their bid pricing was fair and honest.
They wrote a good contract too - that ALSO looks out for you!
And their Clean-up at the end was very good.
R&R is a father, son, and working wife business with a couple of other long term full time employees that make for a good crew size. They're not too big and not too small, and not slow, like a one guy operation can be. Dan, the owner was always there on the job.
I consider myself lucky to have found these folks, here's why. I've been in construction work for most of my life. I've been retired now for about ten years and don't feel comfortable anymore on a roof to do the work myself. But I have learned a few things over the years and have seen most of the BS tricks that contractors play on homeowners.
I knew what materials I wanted, and how the work was to be done. I had bought all the better materials (like stainless steel nails) and had them on hand at the site.
And so the search began to find a roofer to do the work. What I thought would be easy, turned out to be one of the most frustrating Coos County jungle-thrashes I've had in many a year.
There seems to be something about roofers that sets them apart. They have more complaints and license suspensions on file than any other type of construction specialty. So, one of the most important things you can do in selecting a contractor is to go to the Oregon Construction Contractor Board's web site (www.ccb.org) and put in their License # and see how many complaints, suspensions, and fines they have on record. R&R Roofing has none!
And the one MOST important thing for any homeowner to do, is to see if they have WORKMAN'S COMPENSATION INSURANCE for their employees. That's just in case the under-the-table day worker guy falls off your roof and sues you.
Also beware of the contractor who wants 1/2 of the money up front - he will have control over you - don't do it.
R&R Roofing as a clean record, they were straight with me, they have worker's comp., and didn't require any up front money, they were fast and efficient and they did good work.
What more could I have ask for? It was a long road, but I felt in the end it was worth the trouble in finding R&R Roofing.
One tip, if it doesn't feel right in your gut - keep looking.
And I just have to say one more thing:
What I found to be the most disturbing was that the majority of roofers I interviewed, really felt a righteous entitlement in deserving "their" 1/2 bid money up front, even without lifting a finger before doing any work. I actually sensed an anger in them, when I said NO - I would not allow them to get the advantage over me before the work even started. In many states there's an actual consumer protection law that limits what a contractor can ask for as a deposit. 10% or $1,000 of the bid, which ever is less, is the most common practice.
With R&R I gave them one check at completion and that was that. Nice.
by Bill S.
