Switched from a different insurance provider, they cut my payments by more than half . The staff…read morehas always been first rate in every detail . Very satisfied with this business for sure

I have had a very frustrating experience this office. From the start, communication was poor; my…read moreemails and calls often went unanswered. When I finally did get a response, the information provided was inconsistent and unclear. It would provide me absolutely zero direction for my next steps I needed to take. I also had MANY issues with a claim that took an unreasonable amount of time (more than 2.5 months) to resolve. All of which this time I was left without a vehicle to do anything or go anywhere. No efforts were made to even try and help me find a temporary solution. I think I got a total of 3 phone calls during this time, and it was THEM asking ME where things were at with the claim? How am I supposed to know??? Isn't that literally YOUR job?? To help me figure that out? I was never promised any follow ups, leaving me in the dark and feeling ignored. Customer care is not a priority here. Also, they rely on corporate/automated messages ONLY to send to their customers for late or missed payments, or ANYTHING else of the sort. There is no personalized care of any kind, and you just plain don't feel taken care of. I ended up missing a payment, completely unbeknownst to me because somehow my autopay was suspended. (No idea why, I assume it has to do with my claim at the time, but I could be wrong) They made zero efforts to let me know, I received zero emails, phone calls, texts from either them or the automated system. They also attempted to blame ME for this. Now, I owe an exorbitant amount of money (which I will pay, like duh) due to their incompetence because this went on for not one month, BUT THREE. With zero notice. I was in contact with them and others and told "not to worry about a payment" because of my in process claim. Guess what? They didn't care enough to actually look and see that yes, I still owed money for my vehicle so that I could make my payments on time. Overall, my experience has been extremely disappointing, and I would not recommend this agent to anyone looking for reliable and responsive service. They don't care enough to do their jobs or take care of their customers. I highly recommend you search around the state of Texas for another agent since they don't have to be in your town. Believe me, if 0 stars were an option, it would be applicable here.

The people working there are very helpful and polite. I never have had a problem with any…read moretransaction.

This Bank is not honest, I opened the account because they promise that a electronic deposit would…read morebe in my account same day or if after a certain time the next day by 8:00 am. No, that's a big lie. I got a deposit on Friday from a Client and guess what, no money. So I called the so called customer service and they stated that the deposit would be available on Monday, even told me how much it was. I was so mad, so I called customer service back and this new one said no such deposit was on the books and that they all use the same computers with the same information. These people are not honest, and advertise false statements. If they lie about this what else are they liying about. I'm going to go get my money back and close that account. Shame on you Woodforest, BAD BUSINESS!!!!!!!

Have been a member of City Credit Union for a few years and had two auto loans through them. I sold…read moreone vehicle to an individual who met me at City to do the deal. Gabby behind the counter was very friendly and welcoming to help get through all the paperwork and money wiring. The process was a lot simpler then I thought it was going to be. Brian the loan officer was also helpful in getting the deal complete. Thank you both!

Kendrick was very knowledgeable, helpful and experienced. I'm glad he assisted me on today, I will…read morebe back.

I want to say everyone I spoken to at Alpa Insurance has been really helpful. I have enjoyed been…read morewith you all. It was really nice for Krystal to contact me about my payment, then helped me to get it through today. Again I really appreciate your help. Very nice staff. K Cannon

Today May 18, I tried to get my local bank to help me. After an hour "holding" on the phone and…read moregiving numerous tellers my info., they still could not help me. What is a bank for? Must be nice to sit on your ass 8 hours a day and do little as possible. Again Mrs. Jones the bank mgr., was on vacation. This seems to be the week for it..I was trying to dispute a charge on May 18, from KFC for $25.97. I tried to talk with the KFC people, but they would not do anything, just like Chase Bank.. I talked to four people at Chase's home office, but they didn't have time for me. At my local Chase Bank, I talked to Leslie Martinez. She could not do anything either...I withdrew all my money in my account, and now looking for a reputable bank with a "set", to actually help people. We know how to sit in a chair....Robert Swanner 214-399-6025

had a great conversation with the teller and they gave me really useful information for future…read morereference. deposited my money and was in and out in just a few minutes!

I started banking with the Waxahachie branch in July. My average wait time inside or the drive thru…read moreis 20-30 minutes for withdrawal or deposits. The people are nice but this is ridiculous. I'm looking around to find a bank in the area with better service.

A hometown bank with everything a major bank offers. Really personal service from Frank, Sugely,…read moreKalley and Sergio! Thank you for all you do for our non-profit. We couldn't do our work in Liberia without you.

When I needed money they we're there for me. They helped me buy a 40 -50 inch smart TV. I just paid…read morethe payment every month for one year. It's a warm atmosphere. The employees treat you like family. If you fail to pay they will call your reference and you. So as long as you pay no one will bother you. Establish good credit it goes on your credit

The staff here is absolutely incredible. They're so helpful when you need insurance on your…read morevehicle. They also have a new partnership with TitleMax! They will complete a vehicle appraisal on your car to see how much you could lend on the car title! Fast cash, closer to home and at your local favorite insurance location! Count me in!