Since I had a $59.00 coupon from Billsfish AC/Sailfish AC in Stuart I called them, they told me I had a leak and it would cost $79.00 if he could locate the hole quickly or $179.00 if it took longer.He vacuum the line, put Freon 410A that had leaked out, said he would be back on Monday. DID NOT TELL ME WHAT THE PROBLEM WAS,OUTSIDE THAT IT WAS A LEAK he deducted the $59.00 coupon, charged me $167.00. Monday, no show, I had to call and he sent another employee to put Freon since it had leaked out, said he would be back Tuesday. His business card read Billsfish AC Co., that was stapled over his statement which read Sailfish AC Co., this disturbed me. I found Cooling Connection thru Home Adviser, and in 15 mins they were here, Bob found the hole IMMEDIATELY, NO CHARGE, checked the unit for other problems, replaced a drain pipe, put Freon that had leaked out, told me it was the coil, he ordered and return the next day to do repairs, all this NO CHARGE.He returned the next day, replaced the coil, and charged the unit with Freon, charged $450.00 and remembering what I had paid Billsfish $167.00, and the leak was still there, I was VERY HAPPY to pay Cooling Connection, and Bob worked fast, very knowledgeable, so very very honest. He has renewed my trust in mankind, what a wonderful honest AC man. His wife kept in touch with me letting me know exactly when Bob would be here to do the job. What a great company. I look forward to his return in 6 months.Wish I could give them a higher rating than 5 stars.
4450 read more