Absolutely the worst haircut I have ever had in my life I told the lady how I wanted my haircut and I think it mad her mad so the first thing she did was go straight over the top of my head down to nothing and it was to late to stop her and I was totally bald I freaked out I would not go back there ever again and would recommend to everyone to stay far away from that place I am very serious don't go there I called the owner and she did apologize but what good did that do I am bald and it cost $20 dollars please take me serious and stay far away read more

I needed a razor cut and I received a great one. I was impressed at the quality and friendly service I received. I lost my hairdresser and was afraid I could not find a good razor cut. Cool Cuts did it wonderfully just the way I wanted it. They are my go to now for my hair. read more

Daffney is amazing. If she leaves.....I leave. I actually look forward to my next haircut. Always cheerful and always a perfect cut Thanks D! read more

Sauntered in at 4pm today. Lesa was the sole employee and one customer was ahead of me. This place takes walk-ins for hair cuts so I signed in and was walked back to the chair ten minutes later. I'm normally quiet and don't like chatty hair stylists, but there was something appealing about Lesa. Friendly and very knowledegable. I asked for a chin-length bob and she delivered! While this hair cut cost me $4 more than what I normally pay, I may be coming here more often, and I will request Lesa again. read more

Cool Cuts - Inside. Not too busy on a Tuesday afternoon - Hair Salons Near Me - Sierra Vista, Arizona

i've gotten good haircuts from this place. It is $19 but at least most of them know what they're doing however, if you ever need to call in don't plan on it because no one's gonna ever answer the phone.!!! read more

Saw they offered $10 haircut according to yelp. I went in and they were $19. I showed them where it said $10 and I didn't even get a " sorry about that." They didn't even try to reconcile it. Didn't even say have a good day. Nothing as I walked out disappointed. Terrible way to make a first impression with anew customers read more

Walk ins only, friendly staff, always clean, good location. I have been going here since I moved to Sierra Vista.

Our little guy is Veronica's loyal customer and she always does such a great job! There is no appointment necessary. Haircuts are usually on a first come first served basis and I find that there is less of a wait in the early morning hours when they open at 9 am. Veronica is so patient and so kind, and always does such a great job with our tater tot's haircuts at a reasonable price. read more

Got lice when girl with 4 foot wide caboose butchered my hair.

I've been going to this place, and taking my 4 kids, for a couple of years now. Today, though...I'm just done with it. I have, without complaining, paid full adult price for my older daughter's haircuts since we started frequenting Cool Cuts, even though she turned 12 just 3 months ago and still falls into the "12 and under" pricing. The kid has a lot of thick, curly hair that reaches past her shoulders, so I get it. I'll pay the $14.95 instead of the $11.95 kid cut price. I always make sure to tip around 20%. Today, however- the one time a year I actually get to do so because they're in school for the rest of the year- I took my kids in for $10 Tuesday. Note that the sign on the Cool Cuts window does not say "$10 haircuts on Tuesdays for everyone except people with curly hair." No. It just says "Tuesdays, $10 haircuts." Carol, however, decided that she would charge $13 for my 12-year-old on $10 Tuesday. This without saying anything to us beforehand, or offering any explanation why. She simply told me the price and then stood there, staring at me, almost like she was daring me to challenge her calculations. I don't like making a scene, so I just signed off on the receipt- and yes, tipped 20%. But the more I thought about it, the more frustrated I became. This is ridiculous. My kids get their hair trimmed every 3 months, without fail. Their hair is in good shape. No mats, no tangles. And it's not like I asked for some complicated haircut for my daughter. All we wanted was a trim. Before we went in, because Carol has complained previously about my daughter's hair being too dry, I deep conditioned her hair and combed it out. I'm basically bending over backwards for a woman who complains and charges me extra. I'm paying you! Why the bad attitude? And why the $13 price tag on $10 Tuesday? There are other salons in town that have comparable prices and don't discriminate against people with curly hair. I'll be going to those places from now on- and so will my kids. EDIT 10/7/13: I am going to Cost Cutters now. Their haircuts are $1 cheaper, even though their discount Tuesday is $11 instead of $10 and they stop kid prices at 11 years old and not 12. They don't charge me more because my kids have curly hair. I would definitely recommend Cost Cutters over Cool Cuts. read more

New in town...my boyfriend and I moved here 2 months ago....I walked in to inquire about hair cuts and how much they charge....I stood at the counter for 5minutes...with no one acknowledging my existence...ot even a "hello" when i walked in...I didn't know I was supposed to sign in until another woman walked in...who I assume is a "regular" because they said hi to her by name and told her to go ahead and sign in...Wow...that treatment was uncalled for...I turned around and walked out read more

The hair stylist was very nice and welcoming. The thing I didn't like was that they didnt wash my hair as part of the haircut. I am not sure if I will go back... read more

Avoid a delay by calling from your car first, to inquire about the current customer wait time.

I went in today to get a simple trim around the edges. What I ended up with was about half the hair cut off my head. When I pointed out that I had asked for a trim around the edges, not a major cut, I was informed that "it don't look good that way." So much for giving the customer what they want. NEVER AGAIN! read more

I've had great cuts here before but the last time I went here is just complete crap. I have a lot of hair and my hair is extremely thick also. The stylist spent about twenty minutes on my head even though she is cutting my bangs and layering my hair. The end result was eh at first, but the more I look at it the more I realizes how messed up, uneven, and little attention she paid into cutting my hair. She didn't try to blend in the layers, I asked for long layers and she ended up cutting some the same length as my bangs, saying that she's taking about an inch off at most but ended up taking three inches. It was choppy, a few of my friends asked why she only layered one side, when I took my hair off a ponytail my best friend told me how bad it looked and that I should get it fixed. I went to get it simply fixed today, the person didn't even cut much length to it and he took approximately one hour just to blend everything, a job that should've been done in the first place since I paid for it. So beware. read more