Ok, first off, let me say that I was in a world of hurt as I was driving into Amarillo from Fort…read moreWorth. I had a trailer load of furniture that had to be delivered to a third floor apartment and the company I had set things up with went radio silent. Wouldn't answer their phone, wouldn't return text messages....I was super pissed. About two hours out, I had to scramble to get in touch with someone. I pulled up a list of movers and started calling. Lots of answering machines. Another that found my situation quite comical but unable to help.
Then I called Reither Moving. Ok, get this. The owner was on freaking vacation in South Carolina and STILL ANSWERED HIS PHONE. He understood and sympathized with my situation. He told me to sit tight and he would call me back. He did exactly that and said "Look, I know you are in a tough spot, so I am going to have two of my guys meet you at your apartment, just call me when you are 20 minutes out." I was both ecstatic and skeptical. But, true to his word, I called and was all set.
Arrived at the apartment complex and the two movers were sitting and waiting on me. We went to the apartment building, they introduced themselves and I could not have asked for a more pleasurable or professional pair to work with. They immediately got to work, were very careful with my belongings, and were personable along the way. They didn't just carry the furniture either, they were wanting to know locations, where I wanted setup, how I wanted setup and proceeded to do basically everything.
Their typical rate is $100 per hour. Now, this was on these guys PERSONAL time, and I was advised to work a deal with them. I offered what I thought was fair as they worked a bit more than an hour after a lot of small work was done in addition to the moving. i.e. assembling couches, chairs, tables...these were out of the box items new and was not part of their job. But they did it anyhow. They said "$100" was fine, which was less than I offered, and was all well and good.
These are some standup guys. I would highly recommend them and would look forward to utilizing their services when I make my next move. I would refuse to contact anyone else. I mean really, do you stop and think for a second how important it is for a person to simply answer their phone? And this guy did it on his freaking vacation? And spent time following through even though his guys, not his company, was going to get paid? Think about that. Then call them for a quote. You won't be sorry.