Swift response, and delivered as promised. Bilal was extremely professional and understanding…read more One thing to understand is that the product(airline ticks) will be the same whichever agency you go thru. Customer service is the differentiating factor and they do a good job with it.

I live in Los Angeles, and well I have purchased multiple tickets from him over 15 years. In 2024 i…read morewas unable to travel due to foot issue and last year I could not travel due to the war. Mr Iqbal said he would talk to Emirates for my refund. Now I have been waiting nearly 2 months. I called Emirates and Mr Iqbal has received a full refund from Emirates but has not returned the ticket money to me. ... I will give him the opportunity to reply to this review and I will update it once he has issued the refund. - to be updated soon!!!

Avoid this agency at ALL COST!!!! No one knew a group of 16…read morepeople were at Jeddah Airport waiting to be transported to Mekkah. Set there for 4 hours until I called and they asked which group and how many people. Arrvied at 2 AM in the morning, didn't leave Jeddah Airport till 11 AM. Got the Mekkah around 3 PM. When arrived we went to 3 different Hilton Hotels. The Hilton hotel (Clock Tower) that was promised never had our booking for the rooms. We end up staying at Hitlon Suites. When leaving Makkah to Madina agency told us be in the lobby at 9 AM, we will leave at 11 AM. Didn't leave till 3 PM. Arrived at Madina around 3 AM, went to 3 different hotels, non of them had our booking. The building that we stayed in Azizya did not have soap and toilet paper. The agency did not even tell us that we needed to bring our own soap and toilet paper. When leaving Azizya to Jeddah Airport the agency got us a private bus that only fit 13 people. When we arrived at the passport office to pick our passports the office was not giving out passports because it had to be a government bus drive that they can only give the passport to. After talking to them for a while they finally gave us the passport. At a check point the Police stopped the private bus, and told us we cannot go through this road because we were not in a government bus. After talking to the police officer they finally let us go because we were from the United States. When arrived at Jeddah Airport a legal document needs to be stamped because you can enter the airport which we did not know about. So took us about 2 hours to solve that issue. The private bus driver just gave us our passport and left. We had to figure it on our own. We did not have a group leader almost the entire stay. Until we left Madina and arrived at Azizya. The group leader was beyond lazy and wanted and took short cuts to do Hajj. We did not even have a religious leader to guide us. We had to do Umrah and Hajj from a book and contacting my local Masjids IN THE USA!!!. The religious leader met the group in Mina and only spoke Arabic, which we did not spoke Arabic. We paid $7000 per person and booked 7 months in advance and we were not taken care off at all. My wife's that went through a different agency paid a little less than us, had the best service. Please avoid this agency. I really want other Muslims to enjoy their Hajj.

REALLY Thank you…read moreSilverleaf Resorts for deciding to run my credit without my approval and then securing me a loan for $22,000 with an interest rate of 17.90%. On a side note your credit department is horrific, if that is what you secured me. FYI I do not accept this terrible offer. I told you no once. Now you're acting like a jealous girlfriend. We broke up. It's over. Stop trying to get me to buy your vacation ownership or as I like to call it a Time Share in Hell. It is time for you to walk away. We had a few fun moments but our time is now over. I have also opted out through TransUnion to not be bothered by you again, so please stop the letters. If you're reading this I highly recommend you go to optoutprescreen.com prior to getting a tour here. Stop the letters and credit check before it happens.

Scam alert. Dragged…read moreby my wife, sit through manipulative sales process, debate the logic in the purchase with said wife. Deal goes from 16k to 12k to 7k to 4k. The free vacations weren't honored. We continue to get harassed by them. It truly left me angry inside. Please don't waste your time. Sorry to all of the good people involved in this and I understand this is how you earn a living...but it's a scam and you're part of it. Me 1. Wife 0.

Be wary of this place. I got a call claiming that I "won" a raffle at a bridal expo and will…read morereceive 2 roundtrip plane tickets and 2 nights at a hotel. However, when you look into this company, it's clear that there are many hidden fees (that may even end up costing you more than just buying the trip on your own). I googled the phone number that they used to call me and saw that a lot of people "won" this raffle and found out that it's just a scam.

I was recently contacted by a agent at Sentry Travel from an event I attended. I entered a raffle…read morefor a vacation and I actually won! I was a little leery at first, having been burned by a timeshare in my past. I previously spent an entire day of my vacation in Aruba listening to a sales pitch about condos and was not even allowed to get up to go to the bathroom becasue of the high pressure sales tactics! It was a total waste of my time and i never even got the free day of jet skis that I was promised!! So I told the agent at Sentry Travel about my previous experience and I asked her, I believe her name was Noel, what this really was and what I would have to pay. I was stunned to find out that this really is a travel agency. She told me that they are celebrating an anniversary and will be giving out as many trips that they can afford to spread the company name more. I thought this was an interesting way for a company to advertise but i'm not complaining! Noel told me that my husband and I was be responsible to pay the taxes, which ended up being $100 for our trip to San Antonio, not a problem at all!!! It was further explained that we would have 1 year to use the trip and that we couldn't travel on a major holiday. Then we were invited to come into the office to get the trip. Noel told us that when we were in the office we would learn about the company and their rates but that there were NO OBLIGATIONS whatsoever. i thought to myself well here's the catch i was waiting for.... but Noel explained that we will be leaving with the trip guaranteed and that Sentry is just looking for a chance to win us over as future customers but would not treat us any differently if we decided not to come back. I figured we have nothing to lose, lets give it a chance. So we went into Lombard and filled out some paperwork, then we sat down we some other couples and received information on the agencies daily activities. They had some really great deals!! It turns out that they are a wholesaler and that's why they advertise this way instead of commercials and such like retail travel agencies do. It was interesting and funny, overall entertaining. We stayed a while longer to talk to an agent about another family trip we were planning to HI and ended up only being there for about 2 hrs. We left with our trip and went home to start booking it. There were some processing fess but i later learned that the fees were deducted from the amount i owed in taxes. So we booked our trip to San Antonio in mid February. We stayed at a Hilton down there and it was beautiful!! All in all, i will definitely give Sentry a chance when i look to travel again and look forward to booking another family trip through them. Although, i was quite skeptical at first i'm glad i went through with it and got to enjoy this great trip for next to nothing!! Thanks Sentry!!

Some of my readers ask "why talk so much about yourself in your reviews?" to which I say "so what?"…read more a review is at best a photo from the mind of some unknown, likely flawed, or perhaps even in these days of AI not, human. Who's to say it's real or not? so instead of my usual iron-clad standard procedure of "cutting to the chase" or "getting down to the dozen" as sayings go, i'll just this once add some personal details, important as you'll see if you read that far. think of it as my way of assuring you MY reviews aren't from some artificial digital ersatz mentality. Nope, mine are from a decidedly flawed perhaps diseased but very human writer. pay attention, this is the good stuff! for dry, objective details skip the next paragraph. First, i'm entranced by a boundary. peering out over the west side railing of the gg bridge I wonder "what in the world is really out there?" maybe that's why, among less flippant reasons, i'm not much afraid of what comes next when you run out of days. i figure beyond that final boundary lies the biggest surprise in all existence. second, i'm both averse and adverse to groups meaning i'm ill-suited to tour travel, but you can't get to certain destinations alone. antarctica is such a one. third, i inherited my dna from germans and norwegians, so i like ice, snow and wind-chill. finally and quite frankly, I firmly believe ufos hide out in oceans, probably near the poles: i wanta see one. So it is that I felt compelled to travel to "el fin del mundo". now you know enough about your reviewer to properly gauge the content of what follows: I recently completed an antarctic "expedition" (carriers prefer this term to suggest high adventure rather than merely mundane luxury travel). if you plan such a trip, somewhere truly unusual, choose a high-end company like a&k, worthy of higher price. ships are small, fewer passengers. low-end tours on floating hotels only take you nearby, passengers can't disembark. Much of the trip, you sail on not-calm blue water; unless you're into self-abuse don't take an ice-breaker. the more recent the ship's vintage the more likely it will benefit from current technology that increases stability. my trip on a&k was excellent, aboard the good ship le lyrial: flagged by the french tour company Ponant, 500', 140 passengers, 139 crew. to be sure this came at no bargain, in fact I paid a similar sum to buy a car for my daughter a month before. while this kind of travel was one i'll not soon repeat, a good many of my fellow groupers had been on A/K tours to exotic destinations and planned more. this trip met my expectations, but most places i might go next, i'll just go: rent car, buy roadmap, turn off the "never-lost" gps... and i'm good. judging from the fine and dandy folks i met aboard le lyrial, this mode of travel would seem unnecessarily frugal, crude, perhaps even gauche, but for sure lacking, and in fact does, a certain vital level of service and accoutrements necessary to the requirements of those seeking more informed and gracious style of travel. i made a few friends on the trip, like of mind and spirit... but few they were indeed. luxury cruises will seem better or worse depending very much on the talents of the tour's crew and equipment. in this case the ship and its crew were supplied by Ponant, while the organizers of the activities were done by A&K. in many ways the quality of this AK experience was as much due to Ponant as it was to A&K. both groups were excellent in their service and worked together seamlessly. ponant provided for those "sailing" the ship, operating the machinery and all that. equally well done was the kitchen staff, always cooking up something fresh despite the fact that we were 3 weeks out. tasty, with a french touch here and there (bangers 'n mash for Brit breakfast), but while plentiful and ever available, I hate to report that the wines failed to match the menu. the excursions onto islands and mainland antarctica were lead by a/k experts, with a steady hand on the tiller of those terribly unstable zodiac rubber raftboats. plenty of gear was required to stay dry and warm enough, and when you were done frollicking on ice and snow hours of fun at the bar remained. lots of dandy folks were along for the ride, mostly well-heeled types from coastal cities in the country they lived. most common topic initially was: "why are you doing this?" and most common reason given was holding up 7 fingers, meaning this was the seventh continent to visit, as part of a bucket list, a bit lame but ok. it came as no shock to me then, that when asked why i was aboard i got such uncomfortable stares. So I simply decided not to extend an invitation to join me on my veranda at night. For there, surely enough you'd often find me, clocking the dark depths, perusing boundaries, hoping to spot a ufo emerging from the frigid antarctic waters... as I firmly believe they do. Spend $35 grand filling your bucket... i'll do mine.

My wife loved the trip to India. This was my second trip to India going with Odyssey Unlimited for…read morethe first trip. Odyssey is almost half the price and while a few of the hotels were not as good and there was more bus transportation, overall the trip was far superior. The problem with the Abercrombie and Kent trip started at the beginning when I wanted to an extra night at the first hotel as we were arriving at 5:00 AM. Abercrombie wanted exactly double the price for that night as what was listed on the hotel website. Overall a few of the stops were ridiculous like the " Bollywood experience " where you go to a dance studio and you see some schmuck dancing. The pace was grindingly slow, sometimes barely getting 3000 steps a day. The guide was adequate but not great. Hotels very, very nice but overall Abercrombie was not worth the money. The other travelers on the trip were great and we loved the group. India is a fabulous trip but A&K is just not a good value if you are active.

It was obvious when i spoke to Judy she knew what i was looking for. Then called back and said she…read moredoesn't work with Carnival cruises. When i told her initially i was wanting that cruise. Obviously didn't want to work with me because i'm not a corporation or from Oak brook or Hinsdale.

I have a small tour operating company, and I use Travel 2000 to help with all my hotel needs. Judy…read moreis great at finding wonderful hotels at good rates. She's also very patient and happy to talk through decisions. She really puts effort into her research.

Great people to work with on travel. During the pandemic they have spent hours on hold for a single…read moretravel refund. Can't say enough about the level of service and detail provided by the agents. Brian the owner goes above and beyond to help clients. This is a great company

Everything unfortunately she has no idea customer service the worst agency and the worst tour guide…read moreI ever travel with th is this person very roude and unprofessional I went with her to Alaska the worst agency and the worst tour guide I ever seen in my lite may be someone ask be side lying she can't say anything

Sorry to be so late in sending in a review for my 2013 trip to Ireland with Viking…read more My husband and I had a great time and Viking did a good job. Think that one of the guests who was training to be a guide for trips and had a great demeanor with all did a lot of the work which should have been done by the leader. Think everyone overall did a great job, but H. had his hands full at times besides he was doing all the photography and was nice enough to download all these to all the guests. He is wonderful and does lead a lot of European trips, etc. j A jewel of a guy and we don't complain about things, but thought leader should have done more to help passengers. Think she felt comfortable with this group because there were a lot of the same people travelling and she felt comfortable with this venue. Bus driver did all the commentary but the Europeans are good at showing off their countries. He was terrific and as said, we had a wonderful time. Would certainly travel again especially with H. or P. who does day trips. Thanx again. Caroline L.

I worked with Becca Arkins to help with a 22 person trip to Aruba. It was my first 'girls trip'…read moreand I had a lot of questions about logistics (and everything else). From phone numbers to save to my phone, to what kind of outlets, to boat and dinner reservations Becca gave me a good amount of options without being overwhelming for me to choose from. We had an amazing time and her help and perks helped it be a lifetime memory for all of us. I have an email in for her to help with our next trip and recommend her to anyone! Thanks!!

I was able to get currencies for three countries in Central Europe through them. They made things…read moreeasy. The currencies were organized and included simple "cheat sheets" of approximate US dollars equivalents. Friendly and efficient.

People friendly place to exchange American cash for Euros, Pesos, or any other foreign currencies…read more Call in advance and the money requested will be ready in specified denominations. Great staff.