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    Continental Inn

    3.3 (232 reviews)
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    Open Open 24 hours

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    Room 118 BLACK MOLD
    Andrea A.

    BLACK MOLD ROOM 118!!!! We have stayed here a few times over the last 10 years, we never had an issue...not until this weekend. We made a reservation and notified them we would need a crib because we were traveling with a baby. Upon opening the room we were hit with an intense smell of bleach. Impossible to ignore. We thought it was probably just cleaned but it was SO INTENSE that we had to open the door and window while the fan was blowing. I knew it was way too strong to be from just being cleaned so I began to search the room. There was BLACK MOLD in MULTIPLE places. There's no way they were not aware of the mold with how strong the bleach smell was. It was late and we were tired so we called the office to ask for another room because of the mold. We were told they were booked and that they would let maintenance know. After a couple minutes conversation they offered to "look for another room" for us. We were moved into a slightly larger room with no mold or bleach smell. It's unfortunate that a place we have counted on through the years has gone downhill this much. The rooms are very run down. We will not be back but feel it's important that people are aware before risking their health here. We had someone with asthma with us as well. Our eyes were burning from the bleach fumes. Never again. #ROOM118 in the same building as the office.

    Parking lot
    Annabelle R.

    As the cheapest hotel that could be found on a Saturday last-minute, the Continental Inn did not disappoint. Checking in at the front desk was pretty standard, and they had the basic amenities needed for a one-night stay... clean hardwood floors, comfortable bed, phone charging stations, a working TV, fridge, microwave, shower, temperature control in the room, and free parking. It also had the laid-back feel and environment that most hotels in Santa Cruz offer, with cool art and decor on the walls, and a location near the beach as well as in proximity to decent eateries, nightlife, and places of interest. A couple things to note, the room looked like it was run down a bit, but covered in paint and quick fixes to hide the fact. It could be seen in the fixtures, doors, and walls (like it was partially renovated, but not quite). And the bathroom was pretty tiny, with an awkward layout, the door couldn't even open all the way because it would hit the toilet. But these were manageable, pretty much a nonfactor during my stay, so it's not a big deal. Overall, nothing really stood out about the hotel. But it was good enough for a simple and easy weekend trip to Santa Cruz.

    Front door

    Absolutely disgusting, filthy rooms!!! All I can say is the front desk staff was nice. This place is gross!!

    Kat K.

    Not in the best area, but customer service was great!!! My partner and I visited this area and stayed here for a couple of nights. Both employees at the front desk were patient, helpful, and kind. The actual inn doesn't look like much from the outside, but our room (room 124) was clean and had a fridge, microwave, iron/ironing board, closed off bathroom, storage/closet space, and a working AC. Parking is tight and interesting. Best not to park in the back. We parked up front near the entrance since the lobby is open 24 hours. Also, for anyone wanting to visit the boardwalk, this inn isn't too far away. Overall, I recommend this hotel and I'd stay here again in a pinch. Can't beat it for the price! Not a grand hotel, but definitely nowhere near a roach motel. Right in the middle!

    Bathroom ceiling was clearly leaking and they fixed the hole but never finished painting

    The front desk staff were nice but this hotel (or at least this room) is in serious disrepair. It wasn't clean or quiet. From old dust filled lighting in the bathroom and evidence of water damage to the gross dark brown blood/fishing guts(?) Splattered on the walls. I could tell the cleaning was superficial because I found an old fishing lure behind the bathroom faucet. For about $50 more I could have stayed at the chain hotel across Soquel and I really regret that I didn't. If they just repainted the doors, ceiling, and some wall areas, and did a deep clean it wouldn't be nearly so bad

    Marilyn B.

    Clean and roomy. In room 201 there's a sign above the toilet directing you how to flush so you don't waste water. I guess the toilet runs if you don't push the handle properly? We didn't have a problem with it. The TV is hard to see from the left side of the bed because it's offset due to room design. You can see where other guests moved the dresser that the tv sits on so it's not hidden behind this wall. The wall is scraped because of the dresser being pulled forward. We also moved the dresser and tv forward so we could see it. If the tv remote doesn't work, make sure small remote eye is sitting in front of the tv. It's noisy outside at dusk and dawn; street noise, sirens, garbage trucks. You can also hear the rolling thunder of other guests luggage being moved about in the morning. But the middle of night was quiet. I give this a 3 star rating because even though this review isn't the greatest, we have stayed in much worse places. We chose this place because first off we needed free parking, a fridge, a microwave, the price was right, and the location was good for where we needed to be. Those were our priorities. After checking out the room, we would not have stayed if it wasn't clean enough, and it was, so it met all our criteria. Oh, they advertise a pool and hot tub, and sure enough they were there, but the pool is teeny tiny, only suitable for children, and the hot tub is across the street at the other building property! I like to go back and forth between pool and hot tub and that was virtually impossible here. Can you imagine getting out of the pool and having to walk across the street to get into the hot tub? And then back again if you wanted another swim? Ridiculous. But the pool is too small for adults anyway, so I contemplated just using the hot tub alone. Although I guess you could use it like they do in spas, where you do a hot dip and a cold dip alternately. But not here unless you want to take a hike in between your dips.

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    6 months ago

    Amazing rooms especially the 2 queen size room separated by a door and the the bathroom in between

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    2 years ago

    Fantastic friendly receptionist, Service with a Smile. Great prices nice clean room.

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    3 years ago

    Great room for price and location dog friendly clean rooms I'd stay again have a nice day

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    Page 1 of 6

    Ask the Community - Continental Inn

    Review Highlights - Continental Inn

    Especially since the Boardwalk is just a short walk away your pets will have a great time at the beach.

    Mentioned in 42 reviews

    Read more highlights

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    Dream Inn - Merch zone, but no prices listed on the items | June 2024

    Dream Inn

    (944 reviews)

    $$$

    I've been wanting to give the Dream Inn a go for a long while. Recently, all of the parts fell into…read moreplace to host our program retreat here ~ and I'm so glad we did! It was just perfect for our small staff gathering, with their Cove Meeting Room right off their on-site restaurant, Jack O'Neill, and the package with breakfast, lunch, beverages and snacks along with the meeting room all included. The rooms are comfortable and every one of them has a wonderful view of the beach and Santa Cruz Wharf (and the Boardwalk a bit farther away down the beach). Love that they offer a complimentary selection of e-books, audio books, meditations and podcasts (QR code to scan right on the bedside table) and that they've eliminated all single-use plastic water bottles on their property. The weather was perfect during our visit in early February. Staff were all friendly and helpful ~ special shout outs to Elaine and Shannon for all of their help leading up to our stay. Would return in a heartbeat!

    Great location with ocean views from every room. However, was disappointed that they play…read morepop-style music over the pool area until well into the night and have back hotel lights glaring. I had to close my patio window and curtains and try to drown out the sound and light until they turned it off (was maybe on until 10pm or later? - not sure) and then I could finally listen to the beach waves crashing. Really wasn't the vibe I wanted. I also couldn't figure out how to run my shower without getting the entire bathroom soaked- including the clothes I brought inside that I had planned to change into. Aside from that they allowed me to check-in early (no extra fee) which was appreciated and they have convenient outside hotel parking (extra fee) that is easily accessible across the street.

    Beach Street Inn and Suites - View from "shared" patio

    Beach Street Inn and Suites

    (328 reviews)

    $$$

    Great ocean view and an unbeatable location, right across from the beach, within walking distance…read moreto the pier and the Santa Cruz Beach Boardwalk. Super convenient for everything. The service was excellent as well. They offer complimentary hot chocolate, snow cones, popcorn, coffee, and tea for both kids and adults, which was a really nice touch. Would definitely come back!

    Do you enjoy feeling like a prisoner on your own vacation? Then this is the place for you…read more There is a certain point in the night where you cannot get out or in without checking in with the front desk. Not even walking. You rent this hotel to be on the beach but you will not have the ability to leave the premises, even just on foot to walk the beach, without checking in and out with the front desk due to the fencing and gates. This is not clearly disclosed during booking or check-in. I personally don't appreciate this. You also have to pay close attention to the fact that parking is not included in the price of the hotel, so expect to pay an additional $25 in parking when you arrive and factor that in to your consideration of what hotels actually cost comparatively. Knowing this, I may have gone with another, potentially nicer option that just included parking in the total fee because yes, people are traveling and are going to need a place to park. In the most touristy spot of the entire area and they say "will you be parking with us today?" Ummm yeah, kinda duh. Not the end of the world or a deal breaker but just additive when you specifically look for a place with a hot tub. The hot tub needs repair. The 'flooring' is very worn and dirty and the hot tub temp max is fairly low. It's doesn't get relatively 'hot.' Mostly clean. Kind of cute, but just realistically not what you think you are getting.

    Pacific Blue Inn - Fire pit

    Pacific Blue Inn

    (184 reviews)

    $$

    Made reservations and let them know we would be arriving after about 7 or 8 pm. They said late…read morecheck ins are no problem, we just need to call a # for entry as they lock up the lobby and leave at a certain time. We arrived and saw the paper on the front entrance with the number to call for entry.... no answer. We texted and called numerous times, all while standing outside in the dark. We never got in. Had to find a hotel last minute, which we did, thankfully! The following week, I got a text with no apology or no reason as to what happened- just a short text saying " we will refund you". Would never reserve a room here or attempt tp stay again. TERRIBLE customer service.

    My wife surprised me and booked us a trip to Santa Cruz for my 40th birthday. We stayed at the…read morePacific Blue In and we both really enjoyed it. The room was small, but the bed was super cozy and I really loved the bathroom with open concept shower. The room had a window AC unit and a fan, which we really didn't need because the weather in Santa Cruz is basically perfect. This hotel is within walking distance to the beach, a gorgeous wine bar, amazing local food spots, coffee shops, and downtown Santa Cruz. In fact, during our last night here we walked all over downtown Santa Cruz grabbed a drink and some ice cream and felt 100% safe doing so. They don't offer room service, as this is a very small mom and pop style hotel, but I believe they do have a kitchen? I kept smelling food, but couldn't figure out where it was coming from. The staff here is awesome and really made our trip special. My wife was able to coordinate with Alondra, in the front office, and she set up a 40th birthday surprise cake and balloons in our room before we got there. It was awesome! I can definitely see us returning to this hotel for our next Santa Cruz visit.

    West Cliff Inn, A Four Sisters Inn

    West Cliff Inn, A Four Sisters Inn

    (144 reviews)

    $$$

    I can't say enough about this place!…read more Mary our hostess was so nice welcoming and helpful. She made us feel like we were staying at a friend's house. Our room had an incredible view. I can't believe the description was a partial view. It definitely was more than a partial view. We had a soaking tub with whirlpool jets. A king size bed and a fireplace. A miniature refrigerator, and bathrobes to use while we were there. They have a wine and cheese hour from 4:30-5:30 every evening and it also had chocolate chip cookies and veggie tray. The breakfast in the morning was so delicious with an assortment of breads, homemade granola and muesli, fresh fruit, quiche and fresh baked cake (lemon, banana, and blueberry were the flavors the days we stayed). The location is walking distance to the pier, boardwalk, and downtown. Depending on how far you like walking we walked to Natural Bridge State Park and it was 2.7 miles. The view along the way is spectacular

    We stayed at West Cliff Inn a week ago and were surprised to find it didn't have air conditioning…read morewhich means we had to choose to either be way to hot or leave the windows open and it be loud and bright. So while the beds were comfortable we didn't sleep at all while we were there. Proximity to the beach, Ward and board walk are amazing. However, someone did break into our rental car and steal $250 from our golf bag. That's our bad for leaving clubs in the car but it is a bummer that the facilities are not secure in any way. The breakfast is just a continental breakfast and is over marketed as something much fancier and one of the staff told me the wine and cheese is just from Costco so not local pairings as I would have expected. Overall, it was advertised as a boutique experience but really it was pretty generic and just over priced for the location.

    Fairfield by Marriott Inn & Suites Santa Cruz - Capitola - 7/21/25 FYI. Good size room.

    Fairfield by Marriott Inn & Suites Santa Cruz - Capitola

    (243 reviews)

    $$

    I gotta say first impression after checking in I was very disappointed with the staff at the front…read morecounter. I saw there was a lady named Alex who didn't check us in but was behind the desk along with the man who actually checked us in and he gave me ZERO information. I got the impression I interrupted their conversation when I came up the stairs and the whole time checking in was slightly uncomfortable because the lack of information I got. I was expecting breakfast is served from this time to this time. Pool hours are blah blah WiFi info. SOMETHING!! Come on.. All I got was what card do you want to use enter it here, then here's 2 keys and park in garage. I had to ask where the garage was that's how bad this guy did with checking me in. After we checked in and got to the room it was nice my kids got a kick out the small balcony we stayed on the second floor. The staff that served breakfast and room service did amazing. They greeted us every time we crossed paths with a good morning, or enjoy your day. It definitely made up for the lack of customer service at the front desk. We stayed 2 nights and over all the location was PERFECT. Everything you could need in walking distance. We drove to the civic auditorium and the boardwalk both took just a 15 min drive from the hotel. I drive a Nissan armada and the parking was tight getting in and out but doable if you're a good driver, lol. I noticed upon leaving people just left the luggage cart in the garage after loading their car shame on them because traveling with my 4 kids I was thinking people actually returned these when they finished. Nope, they don't so don't wait around for one just look in the garage.

    I needed an inexpensive hotel in the area this one is a good choice. It's not far from the…read moreCapitola downtown beach and close to Santa Cruz. Simple and clean. They have an underground parking garage and a breakfast buffet is included that has scrambled eggs, waffles, oatmeal and more.

    Hotel Paradox, Autograph Collection

    Hotel Paradox, Autograph Collection

    (752 reviews)

    $$

    Every stay, Hotel Paradox has made our mini vacation amazing…read more Rooms are "beach chic" with soft cotton linens, a roomy glass shower with pebbled floor, British luxury brand Gilcrest & Soames bath products and rooms terraced overlooking the redwoods and the pool. (sometimes a slice of the parking lot, ask for the prettiest view). You cannot beat slipping on your slides and having a very late breakfast overlooking the patio or having an afternoon craft cocktail and poke nachos while poolside. My son's a fan of the tableside s'mores. Come as you are. Hotel Paradox is our place to relax and recharge.

    The decor and art was really nice and we loved the heated pool, hot tub,ping pong table. The…read morerestaurant had good breakfast burritos. I am super picky about my drinking water and I was thrilled they had reverse osmosis filtered water bottle filling stations! The rooms were nice. I loved that they had a little free library. My only complaints are that the beds were kinda lumpy with pressure points/dips and the pillows were too soft and unsupportive. Not sure if we had bad luck with the room because I see other reviews saying the beds were comfortable but my husband and I both had difficulty sleeping and were having back pain from the beds and pillows. The front desk was able to locate a few firmer pillows for us so that helped a bit. My other complaint is that there were no microwaves or silverware in the rooms. It would have been really nice to be able to microwave a few things. Overall we enjoyed our stay and the staff were accommodating.

    Continental Inn - hotels - Updated May 2026

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