Just moved to Brewer Maine so I've been here several times already. I absolutely love coming here!…read more The staff, Curt and Chuck (I forgot the younger guy's name) are so knowledgeable and helpful. The store is so organized that it's easy to find what you need. Excellent business.

I find this place one of my favorite places to shop. The people are helpful without being pushy. I…read morehad a problem with something I got there last year, they didn't need to replace it but they did with only a quick call to a manager. I needed some glass cut, the big box down the road wouldn't take it out of one sheet but wanted me to buy two. Aubuchon cut it out with out question the price per sheet was only a few cents more but with only buying one sheet it was almost half the price. They are almost alway smiling and carry much more than you would think.

Good people. Very helpful. Knowledgeable. Manager Chris is a good guy and runs a organized ship.read more

This didn't happen to me but I saw and heard an exchange between an Old Town Aubuchon associate and…read morea customer. The customer bought two wrenches because she wasn't sure which size she needed to do an emergency repair on a trailer hitch, with the understanding that she could return the one the didn't fit. When she came back to return the unused wrench, this associate scolded her and stated "we don't 'rent' tool for you to use to fix your problems then return them to us for a refund. Luckily, another associate was there who was there when she originally purchased. She was very insulted and embarrassed at having her honesty questioned. I'm a former store manager. I would have been furious if one of my associates ever treated a customer in that manner.

Has a surprising amount of stuff. (now, if they only had beverages!) The prices are fairly decent,…read more(and in some cases, as I have found, negotiable.)

Hi there, my name is Sarah F. and I want to share my positive experience as a door dasher with a…read moreself checkout manager. I was ringing out a customer's order in self checkout and accidentally used my personal bank card and paid the customers order. I continued to pay with the red card from door dash and was frantic. I asked the manager present named Pam at the check out if she could help me in my situation. She came to action so fast! Which is super important in this line of work. Pam was able to cancel and refund the previous order in less then 1 sec!

we went in to buy chain saw encountered several employees of which we all unable to help the dark…read morehaired girl at the service desk was particularly rude. I have no plans on ever returning to tat store.

When you need a new stove delivered in Greenville, ME, your limited to a very few options, Lowe's…read moreBangor being one of them. I found the stove online and called to place the order so I could discuss delivery specifics. I spoke to customer service, but they couldn't take my order, so I needed to get to appliances. The phone rang, and rang, and rang. If they were trying to discourage me and have me give up and order online, they did not know who they were messing with! Someone eventually got sick of the phone ringing and picked up. I placed the order and was assured I would be called Fri for a Sat delivery to break down the time range for us. Fri came and no call. I had to let the propane guy know when to be at the house to unhook/hook up the new stove. I called Lowe's and after another marathon ringing session, was told someone would call around 6 pm. No one called. By. 8 pm, I called Lowe's to advise them I was coming 3 hrs up there and needed a time, and was given a 4 hr window. Great. Next day, we called to get more of a breakdown and was told about a 3 hr window. There was no talking to the vendor who was actually making the delivery and everything had to go through Lowe's. We did finally get Lowe's to switch our delivery position as gas guy was on his way and somehow by the grace of God everything pulled together, but it was extremely stressful trying to get coordinated with it being a gas appliance and the delivery drivers won't touch it unless it is unhooked. I feel this process for delivery could have run smoother and there could have been more coordination without me having to battle for specifics. On a good note the price and selection of items is typical box store and reasonable.

Order number 300902275254243374 was placed on 10/2/95 for delivery 10/4/25 between 0830 and 1230…read more It says on the email when it was out for delivery that someone 18 or older has to be there to sign for it. When it was not here by 1330 I called the store 4x, let it ring 20+ times and never got an answer. I called the nationwide customer service. They connected me with driver dispatch, who connected me to the store in a way I actually got an associate. After she got hold of her manager they said they could leave it without a signature. I did not even care what time it got there As I needed it for 10/5 in the morning. I thanked her and took the girls to Fryeburg. While in Fryeburg I got an email saying the order was delivered. When I got home I found that was untrue. A third of it was delivered. So now I am going to have more hours on the phone tomorrow (Sunday) trying to get my order. And because I need it tomorrow and they probably wont deliver on Sunday I expect they wont bring it and I will have to spend a few more hours going and getting it. What a horrible experience. Don't ever use this store.