The primary Care doctor should listen much better to the patients. In other places doctors listen…read moremuch more.The rest of the staff is very good. Care for people with disabilities should be more professional.

have to go there in person if you need to schedule an appointment or pay your bill. The phones…read morehaven't been answered the entire 4 years I have been a patient of this center, and I have had enough. I am finding a new place to get care for my diabetes where they know how to use a phone. It makes me wonder if they know anything about managing my health - oh, and you will also get 5 texts and phone calls at 5 am the day before you have an appointment, which they will probably cancel before you even try to make it. Go anywhere else. They will also send you your bill every day in the mail for weeks.

Nice, newer modern outpatient surgical center across the street from St Francis Medical Center. Our…read more experience was very good for hip replacement surgery with Dr. Keggi. The facility is spotless and staff friendly and helpful. They were on time and attentive from the moment we stepped inside. I got texts and calls regularly from the moment I dropped her off, until I picked her up. Everything was smooth including patient pickup which happens around back of the building. There's a free convenient lot for patients right there. Kudos and thanks to all!

From the minute I walked through the door the care was incredible. They are very efficient and…read moreseems streamlined well. The nurses were extremely comforting and kept you updated with progress.

I have been here several times with my parents who are in their 90's for various health issues…read more I have never had any problems with the care they received from their doctors, nurses, aides, PT, or dietary. Of course they are not thrilled with the food because they are always given food without any salt on it per doctor's orders. The hospital is always clean too. As an RN with years of experience working in hospitals, I'm very impressed and grateful for the excellent care my parents have received here.

Saint Francis Emergency unit was almost comically evil, I threw up like 8 times on the floor and…read morewas ignored, it was only after my mother visited did the nurses (who were taunting other patients along with the security "Tyler from Texas Shut the fuck up", as one of the guards was going through his wallet.) gave me an old-school IV after far too long, I was moved to like room 1, facing some sort of alarm, clock thing on the wall that would chime. I Kept asking for ativan and the nurses joked to each other about me asking for it saying "They needed ativan". Anyways, as I was saying, the chime on the wall was accompined by a call asking for an ambulance in code. It took her asking like 20 times when I was on the verge of passing out for them to transfer me to a place that was like 5 minutes away, Mount Sinai. The EMT girl on the way hit my arm and left a bruise, when I told her I was nauseous she ripped open an alcohol swab and stuck it in my face, acting like I was a know-it-all saying, "Oh I thought you knew this" she then said she was gonna "sit This was an absolute nightmare, my mrn number was 1835555, and when I was admitted I was in crisis. A police officer from the floor underneath the room they locked me in due to covid said he wanted to "Shoot me in the head 5 times" and all the staff heard. The staff then assured me he "got a call" Quality of care was very neglectful, save for one male nurse. The type of care: They Straight up told me they were doing a "rapid taper detox" Off my benzos I had been taking for 5 years. When I told them I know tapering too fast off benzos can cause brain damage and that I knew depression was mostly situational they didn't care. This was April 5th of 2024, There were a few good nurses but they were mainly a male nurse and Julia, everyone from the front desk workers to nurses act like nothing is their job. There needs to be 1000% more accountability in these work settings, other countries aren't like this. Shout-out Matt and Julia. 1 star, I basically did everything myself at one of my weakest times of my life.

Went to ccmc after renovations last week for my sons appt for sedation to get some lab work done…read more I love the new entrance and parking garage for ccmc. Everything is new, clean, and wow compared to it previously. We finally got to the floor we needed to be on and the front desk lady remembered my son from when he use to go to nutrition on 100 retreat. I can't believe we've crossed paths again after 3-4 years. She saw my son when he was a baby-1 years old and now he's 5 years old!! The nurses and the doctors for sedation were a 10/10 and explained everything to us and took their time. They also have life support who came. To help navigate the process and helped suggested some ideas of what might calm him down. They were able to get the job done professionally in a. Timely matter. I appreciate them and this process when sometimes a lab draw isn't as easy for me as it is do others.

Terrible billing department to deal with! very unhelpful regardless of the specific payment…read moretechnological issue. They do not care!

Absolutely DISGUSTING behavior, on the part of the d "…read moredoctor" who attended my son. Ive never experienced such uncaring, unprofessional, arrogance in my life. Waiting room staff and nurse were fantastic- communicative and professional. That doctor needs his license revoked. I'm writing to the AMA, in this regard.

We rushed into this AFT West Hartford when they opened at 8AM on a Sunday morning, and we were seen…read morefairly quickly by a Physicians Assistant, Keith R. He seemed great, diagnosed the issue, and said he was submitting 3 prescriptions to our local pharmacy right away. We went to the pharmacy at noon, and they said they never received any prescriptions for us from AFC West Hartford (or anyone else). It took 5 or 6 phone calls to the front desk of AFC before they finally submitted the prescriptions to the pharmacy. That's 6 1/4 hours just to get a script called in for an URGENT medical issue. I can't prove this, but it seemed like the receptionist at the front desk lied to us repeatedly - saying their system was down, then that Keith would call in the script on the phone, then they said he didn't because the system got fixed and he would submit it in the next ten minutes, then that it was sent, then after the pharmacy said it wasn't received the receptionist said Keith "forgot" but was going to do it in minutes, then he hadn't done it and was with a patient, then the receptionist said she'd call the pharmacy, and finally we found out from the pharmacy's system that in fact they had just received the scripts from Keith after 6 1/4 hours. So much for URGENT care. I'm sure that the AFC team would offer a million excuses, but I just want them to fix their processes and tech and have the staff do their jobs with excellence! This was FAR FAR FAR from excellent. Do better AFC!

I found this business via a great deal for a 90 minute massage offer from Groupon in the Hartford…read morearea. Since I found no reviews or a business listing for this place on yelp I figured I'd start one up. I am absolutely a fan of Malaika's massages. I've had lots of massages but the difference I felt with Malaika was that I came out of there with a better understanding of my own back and body. She asked questions about how I sit or hold my head and really gave me a lot to think about. I would highly recommend her services...she really knows what she's doing. Check her out.

What a horrible experience! I showed up a few minutes early, which was a good thing since the…read morelocation is nestled in a residential neighborhood. I finally found the location of the office, and went up to my appointment, and was yelled at for being early and not waiting downstairs. I went downstairs, and was continually yelled at until i decided just to leave. I was really looking forward to relieving some stress, but just the opposite has happened. I'm still waiting to get my money back.

was skeptical about Passport because I had not read any reviews and was afraid Id be in for a…read morehardsell on all sorts of things I didn\'t want, because it was for-profit clinic. But I was impressed with the very knowledgable, and thorough appointment consultation. My nurse had prepared my booklet and printed out all the information for my destination. She completely outlined the risks and exposure likelihoods of the various diseases or viruses I could encounter and then let me make my own decisions once I had seen all the information. I never felt pressured. She was very professional but also personable and made the whole experiences quite positive.

I reserve negative reviews to about one per year and Passport Health clinic in Hartford CT is most…read morecertainly worthy of a negative review. My experience with Passport Health in Hartford Connecticut was negative. I found the office person I dealt with to be rude, insulting, combative disorganized and incompetent. Honest communication mistakes are understandable, but rudeness, failure to listen to patient concerns and misrepresentations are not. I believe this to be particularly true in the field of medicine. I recommend finding another facility.