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Recommended Reviews - Congelato

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Deliciousness in a cup!
Nick M.

Doesn't get any better than this. Amazing gelato and the flavors change often. It is so much fun trying new creations. The staff is wonderful and friendly as can be. It is a great setting as well because they share space and a courtyard with a wine bar and a tap room so there is something for everybody. Not just gelato though... The giant warm pretzels are great too! You will be missing out if you don't give them a try!

Small Gelato. Cookies and cream w whipped cream.
Cindy R.

Love love love their gelato. I had the cookies and cream and it had a hint of caramel flavor. So delicious. Add some toppings to make it extra tasty.

James G.

What a great little place! Stopped by a couple days ago and the gelato was fantastic! Friendly staff, quick service, reasonable prices and great atmosphere. The evening we went there was a live person playing in the large courtyard in front of the shop. Highly highly recommend this place if your looking for a cool treat in this Texas heat!

Marta D.

Between the service and the gelato (flavor and choices), the 20 minute drive we made solely to come to Congelato was not worth it. It's located in a charming square in Old Helotes. On an early Saturday evening the atmosphere was familial and relaxing... until we walked into Congelato. Two teenage girls were enjoying a snack and were putting food into their mouths with their fingers. Good for them. Take a break! But when they got up, only one of them washed her hands. The other (the dark haired young lady) asked us what she could get started for us. I asked her if she could wash her hands before serving us and the look she gave me could've killed. It was a look of incredulity, irritation, and "I know you didn't!" But I did, and I meant it. I asked her if that were a problem and she said no, but that they usually put on gloves, to which I responded, "That you have to grab with dirty hands." Why are we even having these discussions during Covid? We ordered our gelatos, but when they handed us a pager to let us wait outside, we decided against it. I didn't have much confidence that they wouldn't do anything to our gelatos. We paid a little over $25 for three small and 1 medium. Still left a tip despite the fact my entire family was now offended at the way she responded to me because we're decent people. The mouthfeel and flavors of the gelatos were underwhelming. When comparing to other gelaterias here, like South Alamode and Paciugo, as well as those we've had in Italy, this came nowhere near what we've come to expect. The texture was closer to milk ice than gelato and the coffee and chocolate tasted of decreased quality ingredients. All things considered, the four of us all agreed we'd rather make the trek down to Southtown for gelato than to come back for bad service and so-so gelato. Edited to address the owner's comment: -the customers "interviewed" were not us, nor where the ones he's referring to even in the store at the time of the interaction. Video camera can prove that so I invite them to post it. - the owner went back and forth with me in messages where his story about the rude employee and her serving us changed 3 times. If she had no intention of serving us, why did she ask, "What can I get started for you?" -the owner told me he is half-Black. As a Black man, he should know how detrimental it is to use verbiage like "you intimidated her," "your were aggressive," as he did in private messages. I asked a food service worker to wash her hands before serving us. There's nothing aggressive or intimidating about that. - if a food inspector witnessed what we did and asked the same question, would they be considered "disrespectful" as I was called in private messages? - not once did the owner address the way the employee reacted to my valid question. He can prove I wasn't lying about the way she responded to me when I asked her to wash her hands, which she had not done, nor was making moves to do so. Yet he wants me to give feedback at the time when I was shot dirty looks after asking for basic sanitation to be practiced? Okay.

Cookie butter
Crystal H.

Great service with the most amazing gelato I have tasted in quite some time! The atmosphere was wonderful with live music playing. I will definitely be coming back with friends! Thank you!

Affogato with Cinnamon Gelato
Sakina B.

Came here with my family for a nice family outing. The owner was super helpful and sweet. We ordered two gelatos, Affogato, and a pretzel. We will be back. Everyone should come here and experience this stellar place. 5 STARS. Thank you so much Yvette!!!

Tangerine basil and raspberry sorbet
Arianne Victoria A.

Located in Quaint Old Town Helotes with all the shops and boutiques. Definitely nice strolling in for some gelato. First impression is the superb customer service by the owner who welcomed us and introduced us to the wonderful choices of gelato. A plus for this place. The gelato is homemade by an Italian friend of theirs and is vegan friendly and all natural flavors. Their flavors range from creamy to fruity. I enjoyed my tangerine basil gelato. So refreshing!

Large Gelato

Very delicious ice cream and friendly service! There is plenty of seating areas right next to this place. Highly recommended!

Yummy
Anna R.

We were in Helotes having Gelato at Congelato. While enjoying our sweets at a picnic table outside the establishment, we saw Steve Browne (retired channel 12 weatherman) walking into "Congelato" with three walking sticks. He had gone to give the owner Yvette one that he had made. As he was leaving we struck up a conversation with Steve letting him know that we missed him as our weatherman; he jokingly said that he is loving doing whatever he wants to whenever he wants to and showed us the two remaining walking sticks. They were very well made and he had signed and dated each of them. He said he was going to start selling them! Well.... on that note, I was his first customer My bestie bought his other walking stick! I think I got a bit side tracked; this shop is a gem and the owners are personable, knowledgeable and very friendly! The owner was a news editor for KSAT 12 and retired to follow her dream of being a store owner entrepreneur. You will love the gelato and meeting the owners; it takes you back to the country feel!

House float with Italian soda and vanilla gelato; topped with almond whipped cream and gummy bears.
Felicia M.

Super yummy and friendly service- great place to stop in for a sweet treat. When you walk in, you are immediately greeted with a friendly gelato dealer Sorbets are delicious especially if you want a dairy free option.

Ordering Window
Jenny C.

We have been wanting to try this ice cream place for a long time. Tonight we had that opportunity. They were busy... three orders ahead of us but they made sure to let us know and keep us updated. We ordered a root beer float and chocolate ice cream with sprinkles. Both were delicious! We took them togo and enjoyed them at home. I would highly recommend!

Vegan strawberry gelato? (Idk ice cream names) sorbet? It was amazing!

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8 years ago

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4 years ago

The gelato is super creamy and has great flavor! Awesome outdoor area and band to relax and cool off!

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Congelato S.

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7 years ago

Amazing gelato, great people. I've tried a flight from here but keep coming back for the chai.

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7 years ago

Beat gelato in SA hands down. Not a lot of selection but quality vs quantity for sure! Can't wait to try pistachio!

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7 years ago

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7 years ago

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8 years ago

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5 years ago

Jasmin was very attentive and quick the gelato was delicious! Recommend the lemon and strawberry!

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5 years ago

The Gelato was so good & Jaidyn was so nice!! Would highly recommend trying this place!!

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8 years ago

Love this hidden gem. Customer service is amazing and the gelato is high quality. It is worth the trip. Come visit this local business.

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8 years ago

Tried the salted caramel and cookies and cream, both AMAZING! Very friendly and cute spot!

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7 years ago

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8 years ago

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5 years ago

Gelato is so delicious, and super sweet employees!!! Thank you Amariah, pineapple sorbet was like being on a tropical island!!

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8 years ago

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5 years ago

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5 years ago

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5 years ago

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7 years ago

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8 years ago

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7 years ago

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7 years ago

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8 years ago

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7 years ago

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8 years ago

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6 years ago

Best gelato on this side of town. Always fresh and tasting great! Definitely make sure to check them out! Also great customer service!

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7 years ago

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7 years ago

Our family has tried at least 8 different ice cream/gelato/frozen yogurt places and this was hands down everyone's favorite.

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7 years ago

Authentic gelato it is. The shop is so adorable and the staff is just a sweet as the treats they serve.

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8 years ago

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8 years ago

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8 years ago

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8 years ago

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8 years ago

This place is a must! Amazing options and great staff! The tangerine basil sorbet was just perfect! We will be back for sure.

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Page 2 of 2

Ask the Community - Congelato

Do they have any non dairy or lactose free products? Our granddaughter is extremely lactose in tolerant.

Yes they have dairy free options. They have a couple of sorbets to choose from!

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OroBianco Italian Creamery

OroBianco Italian Creamery

4.8(128 reviews)
39.4 mi

Best gelato in the United States! They also do coffee…read moredrinks- espresso, affogatos, etc..., Nice clean place. Friendly service. Get some!

I've adjusted it to reflect what actually happened and made the sequence clearer…read more The shop was clean, welcoming, and the gelato itself was delicious. I'd definitely come back because the quality of the gelato was excellent. The only area that could use some improvement was the customer service flow. When we walked in, there was one employee working, a customer with three young children who was taking quite a while deciding on flavors, and another customer who appeared to be waiting to pay. I don't know how long he had already been waiting, but by the time he finally paid, he had nearly finished eating his gelato. While the family was still deciding, the customer herself kindly told us to go ahead and place our order so she wouldn't keep holding us up. We appreciated that gesture and stepped up to order. I ordered chocolate and stracciatella. When I asked for chocolate, the employee asked if I was sure and whether I'd had it before. She did offer me a sample, which was thoughtful, but it caught me off guard since I wasn't expecting to have to justify my flavor choice. I also asked if they had cones, and she said they didn't. She then asked what size cup I wanted. I replied that I'd like one scoop of each flavor, not realizing the scoop count and cup size were separate choices. It took a couple of exchanges before I understood what she meant. A little more explanation upfront would have made the ordering process much smoother. After our gelato was prepared, I expected we'd be able to pay and move on. Instead, the employee immediately went back to helping the family continue sampling and deciding on flavors before ringing us up. By the time we were finally able to pay, my husband had almost finished eating his gelato. The employee was genuinely friendly and patient, especially with the family, and I understand it's not easy managing everything alone. I just think some additional training on balancing multiple customers--such as quickly checking out customers whose orders are already complete before returning to someone who is still deciding--would make the experience much smoother for everyone. Overall, the gelato was delicious, the shop was clean, and I'd happily come back. I just hope the service flow improves because the product itself is definitely worth the visit.

Photos
OroBianco Italian Creamery - Entrance

Entrance

OroBianco Italian Creamery
OroBianco Italian Creamery

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Congelato - desserts - Updated October 2026

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