We stayed at the Confortel 6 nights last month myself, my wife and son (7.5 years old). Rate was 60 Euros a night as average for a "suite" room. To floor with view and the big balcony was very nice. But, hotel is old and poorly renovated, Breakfast buffet is horrible, hot water is poor with shower, dirty floor/carpet, need to pay for safe, parking, service is ok if you do not ask for anything... Fair to say that you get what you pay for and I was expected mediocrity with this "4 stars". It was one of best hotel choice for the town.
But the housekeeping (We guess) took our son teddy Bear (from our room) that he had since he was 2 and always travel/sleep... with. We think it was took away with dirty sheets. We called the hotel several times, were told they used an outside laundry service and they are checking but they do not answered the phone, then the day after still looking, the day after they called the laundry service again (we are by now in northern Spain), and then they finally admitted after many days and our daily calls that it was lost.
No one seems to care or pay attention at the hotel and we doubted they look for it at all first 2 days, only after we repeatedly called.
And why my kid teddy bear got out of our room anyway?
My kid was pretty sad when he was told....
A very poor 3 stars hotel at best.
JB read more