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    Concierge Health

    5.0 (1 review)

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    3 years ago

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    Ask the Community - Concierge Health

    John M. Wise, MD

    John M. Wise, MD

    1.0(1 review)
    3.0 miFreret

    I signed my father up from Dr. Wise's concierge service as my father has a chronic illness and his…read moreprimary doctor recently retired. I inquired if Dr. Wise made house calls as my dad is for the most part bed bound. A staff member informed us that Dr. Wise does not make house calls which is fine as my dad has a wheelchair and we have a ramp at our home to be able to get him places. It is easier if folks come to him but that is not a typical practice in this day and age. I spoke with the concierge service about getting my dad to appointments and was signed up to have him see Dr. Wise. Two days later I called Dr. Wise's office to try and make an appointment for my dad. I got a voicemail for a staff member so I left a message. A few hours later I tried his office again (since it's a Friday and I was concerned I may not hear back before the weekend). I got a voicemail for a second time so I tried reaching the office through the concierge service. The service informed me that Dr. Wise did not want to take my dad on as a patient and was denying him membership to his practice. I completely understand that with my dad's illness he may not be an appropriate patient for Dr. Wise. However, I did not appreciate how he made this decision based on limited information and "feeling overwhelmed". I called a total of two times- once to see if he made house calls and once to make an appointment. All other correspondence was through the concierge service. The whole point of a concierge service is to have direct contact with a doctor. That is why you pay the annual fee on top of appointment expenses etc. I found it incredibly unprofessional how Dr. Wise and his staff handled the whole situation. A simple returned phone call would have sufficed. After three days of trying to get my dad to a new health care provider it's now Friday at 2 pm and we are back where we started and have to wait the weekend to start this process all over again. I would not recommend Dr. Wise as a healthcare provider based on our experience.

    From the owner: Dr. Wise offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. His MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in New Orleans. Dr. Wise sees fewer patients, which means he has more time to offer. Similar to concierge medicine physicians, Dr. Wise is available 24/7 by phone. His practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.

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    John M. Wise, MD - MDVIP

    MDVIP

    John M. Wise, MD - MDVIP

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    MDVIP

    Hand Center of Louisiana - Charles L. Johnson, M.D.

    Hand Center of Louisiana

    4.2(12 reviews)
    4.2 mi

    Get a second opinion! Also ask a lot of questions, including…read morehow accessible is Dr. George day of surgery to the patient and how quickly do you see him, not someone else, post op. Oh! And, ask if procedure is the newest way to perform the surgery, or one he's been using for 20+ years.

    HANDS DOWN this is the place! 5 Stars for Dr. Thomas Lyons (1st part) and 5 Stars for Hand Crt of…read moreLa (2nd part). Sorry for the pun, I just had to do it. When he moved to HCoL we followed (from Orthopedic Center for Sports Medicine). Dr Thomas Lyons is known for being one of the top sports orthopedic surgeon in New Orleans, and for good reason (his clientele list is impressive). His main focus is knees, elbows, shoulders and upper extremity). He is professional yet personable and extremely knowledgeable. So, if you need someone new or don't like the results you're getting. Please take the time, do yourself a favor, to go see him. He will help you. That said, you do not have to be involved in sports to go see this wonderful man. Dr. Lyons does not shame you about your weight. He doesn't embarrass you about your activity level. He wants you happy and he wants you healthy. His empathy for your pain / needs and his love of the human body and how it works is impressive. Of course, like all doctors they want to fit as well. However he will work with you at any level you are at. Dr. L is caring, thoughtful and he will listen to you. Be honest with him and you will satisfied with your results. He will give you clear concise information on how to go forward. Money is not his motivator. He is a man you can trust. More importantly, Dr T Lyons is a man I trust with my body / life, my husband and the health of my loved ones. Hand Center of Louisiana: Our experience in the last 2 years with this operation is top-notch too. The appointments run on time, They are a well-oiled machine. They process the paperwork like they're supposed to. Everything is good, safe , clean, friendly. I would say, your first time there, the "flow" is odd (because its new to you and the floor is split by elevator), so ASK the first person you see and they set you on the right course. I wouldn't expect Dr. L to be with some affiliated with a place that was not of his high standard. Which brings me to if you need surgery. TAKE the option go to the Omega Hospital (see my separate review). Even though it's probably out of network, they will work with you, and in some cases wipe your entire patient portion. It's a boutique, your partner has a quiet space to help you recover. It's small and the one on one from the RN and staff cannot be matched. They had me walking 30 minutes after surgery and I have not stopped since . (but YOU have to do the work too!) I promise to edit this review soon, but I've been wanting to write it for some time (over a year, wish I could blame covid, but just to busy 'cause my knee works!). Check back if you wish for read grammar corrections! Private message me if you have ANY questions. Heath is a serious issue. I fully understand and appreciate you taking the time to read this review and the fact you are considering your options. YOU SHOULD ... more folks should. Our personal situation: This review is long overdue! Dr L was delightful then and he is as he is today. To explain my situation with him . . . I first became aware of Dr Lyons and his fantastic bedside manner when a friend had a serious accident and needed surgery (1999?). He did an amazing job w/ ground meat and my friends is playing tennis, dancing etc today. In 2003-4 my husband (retired oilfield) was having neck shoulder issues, I told him there was only one guy I could recommend, Dr Thomas Lyons. Of course he did not disappoint. Since that time hubby has had shots and both knees cleaned out. Great experience all times. Since that time he has recommended Dr. L several times to co-workers, and he has yet to let them or us down! From 2008, I did knee (chicken shots), then "cleaned out", after years of bone on bone, and waiting until I moved back to Nola, Dr L performed my total knee replacement in 2020. It was perfectly done by Dr Lyons, and I haven't looked back since. Last week in Cancun I played volleyball all day, and danced all night. Giving Dr Lyons most of the credit. Husband went to see him for rotator cuff issues shoulder neck received a couple shots, after he met Dr Lyons working in the oilfield, he came a lot he highly recommended Dr Lyons to many people who ended up using him. All with very successful happy results. Through the years I've had friends tennis players, bike riders who need someone and I send them to Dr Lyons, I have referred him for decades. We have never heard, (I wouldn't even say a bad word) I haven't even heard less than stellar review of the man. You cannot go wrong with Dr Thomas Lyons.

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    Hand Center of Louisiana - Carol D. Meyer, M.D.

    Carol D. Meyer, M.D.

    Hand Center of Louisiana - Nicholas D. Pappas, M.D.

    Nicholas D. Pappas, M.D.

    Hand Center of Louisiana - Charles T. Clasen, M.D.

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    Charles T. Clasen, M.D.

    Concierge Health - conciergemedicine - Updated May 2026

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