My recent experience here was a complete waste of my time and money. I asked for a specific color and cut and I walked out of the salon looking NOTHING like what I wanted. I felt embarrassed for the stylist.. My cut itself was so bad that I had to go to another salon the next morning to get it fixed. I then expressed my concerns for not being satisfied when I paid almost $200. She scheduled me in at 6:45pm that night (the salon closes at 8pm) so it was clear she wasn't planning on doing much or completely restarting. The stylist had a "color specialist" get involved and it was obvious they had been talking about me from the tone I was getting. The specialist didn't even introduce herself until tension started occurring. I was also asked if I remembered the color wheel taught in grade school.... How extremely rude and unprofessional! I almost got up and walked out at that point. I felt like such a bother for coming back to get what I originally wanted. It was a very uncomfortable situation. The staff was unfriendly and passive aggressive to my concerns. I wanted a partial refund so I could take my money and go elsewhere but I knew that wouldn't happen. In conclusion, this review will change absolutely nothing despite how upset I am but be aware. This salon is a good one but I will NEVER be going back after how this situation was handled. read more