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    Concentra Urgent Care

    1.0 (8 reviews)

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    4 years ago

    Not actually an urgent care, only does occupational injuries. Their call menu is incredibly long to get to human being to find this out.

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    Family Care Medical Center

    Family Care Medical Center

    2.8(10 reviews)
    3.7 mi

    Last night, while walking on my treadmill, I decided to increase the speed and do a little…read morejogging. After about one minute, I experienced a sharp pain that felt like an electrical shock shoot down the length of my left arm. I have never experienced anything like it before. So, figuring it's better to be safe then sorry, I decided to go to the Family Care Medical Center on Allen Street in Springfield, which does urgent care. They are administered by Trinity Health, of which I am a member, so they have access to my medical records. I looked them up online and it said they were open until 7 p.m. Well, I got there at 5:30 p.m., and the doors were locked and the lights were off. But the sign on the door said their hours were from 9 a.m. to 7 p.m. So I called the phone number on the door, and a woman answered. I asked her why they were not open, and she replied that all of their appointments for the day were full, so they weren't taking anybody else and closed early. So I said to her, ""I thought you were an urgent care facility that accepted walk-in patients?" She said, "We are, but we're short-staffed and don't have anybody to look at any more patients." She said they suggest that patients go to the emergency room. I told her, "The reason I came here is because I don't want to spend all night sitting in an emergency room!" It seems to me that if you are an "Urgent Care" facility that takes walk-ins, and you advertise that you are open until 7 p.m., you should stay open until 7 p.m. in case somebody shows up needing urgent care ... even it it's at 6:55 p.m.!

    Dr Helfand has been my primary care doctor for over five years now. I have never met a Doctor who…read moretruly cares about his patients more than him. After a bad car accident in 2011 and 3 surgeries later I tried to contact him but he was on vacation. He called me from his cellphone from across the country. He Also emailed with me back and forth until he was able to see me in the office. Some of my injuries had me in his office at least once every couple of weeks for at least a year. He never got frustrated with me and has been amazing. I could never thank him enough. The staff is also awesome. Always friendly and positive.

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    MedExpress Urgent Care

    MedExpress Urgent Care

    2.2(34 reviews)
    10.1 mi

    Dr. Burke, Francis and Lisa are miracle workers. Triaged my asthma attack perfectly, got…read moremy prescriptions in at the nearest 24/7 pharmacy. Literal, life savers. Bless 'em!

    I had a great experience here from start to finish. Woke up feeling ill on Thanksgiving weekend…read moreand needed to get a rapid COVID test to eliminate that possibility, since I was staying with someone immunocompromised and I was about to hop on a train back to NYC later that afternoon. This is seemingly one of, if not the only, places in the area that accept walk-in patients for COVID testing. Every other place required an appointment and couldn't take me until Mon or Tues of the following week. I called and the person on the phone was kind and told me that they were busy, but they would start taking patients again at 1:30pm and that I needed to be in the parking lot in order to be added to the queue. I arrived at 1:28 and called and sure enough they added me to the queue after I gave them some info over the phone. They quoted me 1-1.5 hr wait time, but they called me inside after about 30 minutes. The staff inside was very kind. I especially liked the nurse I saw whose upbeat demeanor made my experience that much better (I wish I remembered her name - tall, thin, brunette working Saturday 11/27). The NP was also kind and upbeat and explained to me that I did not have COVID (phew) and that I was just dehydrated and gave me some recommendations on what to do bounce back. The administrative process was seamless as well. The front desk employee handed me my paperwork on the way out and I was on my way. Overall, this is seemingly one of the best options in the area for walk-in urgent care. If I was unable to get a rapid test that day, I would have had to rearrange several aspects of my travel plans. I was very grateful to find this place, as they saved me from what could have been a potentially catastrophic situation.

    Hartford HealthCare-GoHealth Urgent Care

    Hartford HealthCare-GoHealth Urgent Care

    2.8(17 reviews)
    11.1 mi

    Have been here twice and each time was great. Got what I needed and was feeling better in days!…read moreQuick service and very nice staff

    I called the Enfield Ct office and made an appointment, I had chills aches and pains headaches. I…read morefelt horrible.Upon arrival I signed in, the woman behind the counter was seemed to be very demanding and showed no compassion towards me, she demanded that I complete my insurance info on my phone, I asked her if she could possibly put my info in manually, she insisted that she could not and demanded I do it by text, after repeated attempts I couldn't get the text to open. I then informed her I had bad experience in the past having to wait 4 hrs with a fever. ( Covid/ Flu. I felt horrible in fact I haven't eaten in 3 days or been able to get out of bed, all I wanted was to get checked out so I didn't expose my family. She made the situation worse and she's a terrible liar.She easily could have made things better but she didn't. She doesn't have the compassion or empathy for that type of job, she'll probably get a pat on her back.But to the thousands of people who will view this I recommend you stay away from Urgent Care Enfield. From the reviews that I have been reading she quite the hit, It's pretty bad when you feel horrible and the people greeting you makes you feel worse for no reason at all, I also plan on contacting the state's medical license board. SHES SO VINDICTIVE SHE REFUSED MY CASH PAYMENT

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    Hartford HealthCare-GoHealth Urgent Care - Hartford HealthCare-GoHealth Urgent Care Enfield, CT Location Entrance

    Hartford HealthCare-GoHealth Urgent Care Enfield, CT Location Entrance

    Hartford HealthCare-GoHealth Urgent Care - Exam Room

    Exam Room

    Hartford HealthCare-GoHealth Urgent Care - Hartford HealthCare-GoHealth Urgent Care Enfield, CT Location Front Desk And Sign In Area

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    Hartford HealthCare-GoHealth Urgent Care Enfield, CT Location Front Desk And Sign In Area

    Concentra Urgent Care - urgent_care - Updated May 2026

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