The care here was great! Every single person I interacted with was personable, professional,…read morefriendly, caring and competent.

I'm feeling pretty sick, so stopped in here on a Sunday. I'm a disabled veteran and normally get…read moremy health care from the VA. The VA allows these types of visits and pays the bill. I've done it dozens of times over the years. Apparently they don't take veterans as patients and refused to treat me. I left still sick and disappointed that all they really want is money, not providing urgent care.

Great location. The waiting area was clean. The staff were efficient and friendly. No waiting! …read more Overall, great care.

Came from California to Florida for vacation and unfortunately one of my kids had an ear infection…read more But thankful I found this urgent care. They were kind, efficient and we were in & out pretty quickly. Thank you for the wonderful care.

I went to his Urgent care on a Saturday. I was seen within 30 minutes of arriving. The facility…read moreis very clean and everyone from the receptionist to the nurse and the Physicians Assistant were efficient and professional. They gave me a preliminary diagnosis but recommended I go to the ER since they were unable to perform the required testing/diagnostics to confirm the diagnosis. I did go to the ER and ultimately the diagnosis was correct, but I appreciated how the Urgent Care guided me in the process. I would recommend this facility to anyone in need of Urgent Care.

to be very clear: this is NOT a review of the technical or professional capabilities…read more This review covers only the office and follow-up activities. We visited in dec 2014. 1. the birthdate was entered wrong causing prescription issues. 2. they dont take any insurance, so have to lay out large sum at time of visit; 3. follow-up call that was promised did not occur the following week, until two days after we called. And they couldn't find our file when we called and said we would have heard if there was an issue. Easier to drive the 5-10 minutes over the bridge to the ER, couldn't be any longer wait than we had anyway.

You are in, diagnosed and home in 1 1/2 hrs. Promise. The…read moreMD's are fantastic!! They will do anything to help you

Exceptionally friendly staff - addressed my health issues promptly Could not have expected a…read morebetter outcome I would highly recommend them John Overton

Black FRIDAY of course one of my boys gets sick. It never fails during the holidays. Thankfully…read morethis Urgent Cate which is associated with Sarasota Memorial Hospital is ON POINT! They were steadily busy and the entire process took about 2 hours including check in, testing, consultation with the doctor and discharge. It is well worth it. The staff is very professional, efficient and very very sweet! They know their patients don't feel well and go above and beyond to ensure all patients are seen in a timely manner considering it is the day after Thanksgiving!!!By the time we left all exam rooms were FULL! Fully accessible facility and welcoming!! Thank you for your amazing service. These are true healthcare professionals and HEROES! I appreciate YOU!!

Quick efficient care with a numbered triage system. They were able to use my information from prior…read morevisit to SMH

Excellent service. Fast & Efficient…read more On vacation and needed urgent care. Quick and easy.

We had an extremely poor experience here with the physician assistant Teresa Bobbitt. In addition…read moreone of the front desk person awful. My 90 year old mother ( who lives independent) was brought in by me because she lives in North Tampa and while visiting, I wanted to "rule out a Urinary bladder infection. " Theresa Bobbett PA was an extremely rude practitioner who stood as far away from the patient as she physically could and advised us that we needed to go to the ER based on her BP. My mother explained that being 90 with CHF, the BP was her normal baseline, I am her daughter a nurse and advised her as well that it was baseline. Teresa would not converse with us and actually REFUSED further care or conversation and directed us to go to the ER. Prior to that we were given a urine specimen cup which they refused to accept the urine specimen. In addition my mother has excellent cognition and there was no evidence of change in mental status during this visit. The PA did not interact much with us, and acted quite unreasonable. We did go the following day to Lakewood Ranch Emergency And they provided outstanding care for her and confirmed urinary tract infection. The trained physician did not even question her blood pressure, provided the antibiotics and off we went. They did do routine blood work and all returned normal. Although SMH urgent care could have treated my mother, they refused care. I'm my opinion, that particular PA is unqualified, in compassionate, unprofessional and in the wrong profession. Further my mother did not need an ER for treatment of a UTI as a PCP or urgent care would be sufficient. LWR ER was an excellent experience with a medical DO physician and highly qualified nurses. I highly recommend Lakewood Ranch ER for professional and compassionate care.

We traveled to Siesta Key on vacation and unfortunately my 4-year-old daughter fell on wet floor in…read moreour condo and hit her chin. We quickly realized that we needed to go to urgent care. We had an excellent experience here. Our wait time was reasonable. The office is clean. The staff was professional, efficient and kind. The nurse was gentle while cleaning the wound. Dr. Grabo was able to use medical glue on her chin rather than stitches, which made everything less stressful. She was very kind and patient with my daughter. Overall, we were very pleased with the experience.

Went early morning, wait wasn't too bad (40 min) found out afterwards that you could check in…read moreonline. Seen by a great doctor. Ended up with a uri was prescribed antibiotics and in my way. Scripts sent to Walgreens next door and I was good to go.

Dr Lihini Dalzell is great, she helped my situation get better almost right away with her…read morediagnosis. Highly recommend her, she is a kind caring and very smart.

Dr. Lihini Dalzell and her staff are wonderful. She is the go to doctor for many IMG athletes &…read morefamilies. I live in Lakewood Ranch, but still go to her clinic because she is an excellent diagnostician & trustworthy. During flu season they are busy so you may need to wait, but we were in & out within an hour. Thank you Dr. Dalzell, you are appreciated!

We were in town visiting family and our one year old had gotten rather ill. Since we don't have a…read moreprimary in town, we took him to PrimeHealth Urgent Care. The front desk staff was kind, helpful and informative. After being directed into a room, they took my son's vitals and we were quickly seen by Tony Atwell. He had amazing bedside manner--was so friendly, caring, and thoughtful. Since our son was so young, Tony was apprehensive about over-medicating which I appreciated. He answered all of my questions and put all of my concerns at ease. We got some prescriptions and were on our way. I felt like we were truly cared for and not rushed out of the room. We were informed of the options and together with Tony, came up with a game plan. Our son got better quickly, and is thriving! Thank you PrimeHealth Urgent Care and Tony!

They did not take my insurance. I had seizure in the lobby. All they did was call 911 for…read moreambulance. They rummaged through my purse when I was unconscious and took photo of my DL. They billed me 165. And I have United Healthcare Medicare!

I wish my husband had read the other one star reviews before going here. He visited on September…read more23, 2025 to find out more about a vein in his leg that seemed hardened. The nurses seemed perplexed at why he was there because he had no other previous conditions or causes, such as smoking or drinking. Dr Diana Krblich sent him to the Lakewood Ranch Emergency Care Center for a sonogram of his leg later that day. The results given to him after the sonogram stated that he had a serious DVT, and they immediately changed his wristband, charged him an ER visit along with that huge co-pay, and put him on Eliquis. Then he got results back two days later from Dr Krblich from the same sonogram that stated there was no sonographic evidence for a DVT, and that it was a superficial issue in his vein that could have just been treated with heat, with no need of an ER visit or Eliquis. We have been left with a huge bill, medication that he never needed, more questions than answers, and no resolution as of yet. He did not receive quality care at this facility or the related one, and will not be encouraging anyone to visit here.

I have been sitting in the exam room for two hours I…read moreunderstand there are waits at urgent cares, but there's absolutely nothing going on out in the hallway, except people, laughing and giggling. When I poked my head out to see if I had been forgotten about they said no they're just that backed up. I guess not too backed up if they can sit out there and not do any work. The check in process was smooth and easy. The wait was beyond ridiculous. Understand I was not an emergency situation, but they could have gotten me in and out in a half hour. I'm taking care of other people and the time that I was sitting there. I will never recommend them, and I will never step foot in there again