I was around the corner at the Foundation Surgical hospital as my wife was having surgery. My…read moresister-in-law, son-in-law and I were in the waiting room, and I decided to show them an incredible knife my son had made for me. It was also incredibly sharp! I pulled it out of the scabbard and managed to cut two fingers in three locations. And one cut was deep, bleeding like a stuck pig. My son in law loaded me up and took me around the corner to Prompt Urgent Care. What a bunch of nice folks. The Dr sewed me up quickly and was so concerned she might be hurting me. You. Couldn't ask for more thoughtful and compassionate people. I just wish this location was close to my home. And yes, they finished me up fast enough that we were able to get back to Foundation before my wife was out of surgery. Prompt Urgent Care saved the day. (and my finger)!

Don't come here it's very rushed. I came in for an ankle injury and she didn't even look at it or…read moreask questions just said take an ibuprofen and sent me away. Nothing for the pain didn't ask for a range of motion barely asked any questions at all felt like the doctor just wanted to hurry up and go home for the day.

I've been to this Texas MedClinic many times. Once without insurance, and the rest with. There are…read moremany things to talk about so let's start with the good. Pros: 1. Check-in. Texas MedClinic offers online check-in and will text you however many minutes you want before your appointment. The map also displays how many folks are in line. 2. Paperwork. It's easy to fill out, either online or in person. 3. Convenience. They do almost everything here - almost. But, when they refer you somewhere, they pick good spots. I needed a CT scan, and they sent me to a fantastic Imaging center. But urine, blood, x-rays - they do all of that here and more. 4. Great communication/follow-up. Despite not knowing what's wrong, they've followed up regularly asking how I'm doing. Unfortunately, they still don't know what's wrong with me.... 5. Professional and friendly staff. When I got bitten by a dog last year, I wished I had come here first instead of the ER. The doctor made a little finger brace for me, we did an X-ray of my hand, and had I not received a tetanus shot at the ER, I'm pretty sure I would have gotten one there. Everyone I've encountered here has been so nice and professional, too. 6. Fast! You'll be seen rather quickly and won't be waiting TOO long (unless it's very busy). Cons 1. Always need to pay a copay, even if they're the ones calling you in for a follow-up. My copays are a little high, and I can't imagine if you don't have insurance. 2. Despite the quality care, the staff was absolutely stumped on what was wrong with me and were content to tell me to go to an ER next time.

Absolutely unacceptable to make an appointment and wait in a room for 90 minutes. This is a waste…read moreof my time and there are other urgent cares who compete with this poorly staffed horrible clinic. I will never come back. Avoid this place unless you want to waste your day waiting.

This is a reliable UrgentCare. Never had them pull any tricks with regard to prices or diagnoses…read more Front desk is accommodating. Wait times can be a little long so I highly recommend pre-registering online.

It's hard to say "don't go" to an urgent care location, especially when you have an emergency…read more With that said, be mindful that the PA Sara here will not greet you with any empathy. If you're a student in the Health care field and want to learn how to NOT interact with patients, then go learn from the PA Sara. She was dismissive, argumentative, and unempathetic. Instead of trying to de-escalate a situation she made things worse. Very poor etiquette. Patients come to healthcare providers for help; not to be attacked. Patients want to be heard. As a provider, you have to learn to have patience. Oh! And her assessment? Complete BS. Exactly 6 minutes and didn't even assess the issue. No Weber test, no tuning fork...nothing. Seriously felt like an absolute waste of time. Do I recommend this place? No, but does it matter? You go where you need to go in case of an emergency. There will ALWAYS be patients. UrgentCares will ALWAYS have customers. I'm here to give you a heads up that if you end up getting put with Sara, be prepared to feel unheard and attacked. Front desk staff & nurses were great. Not the PA.

Best med clinic I've been to in San Antonio. I came in on a Saturday morning around 8am. Staff was…read morein a good mood and they checked me in immediately. Physician and LVN were also very pleasant. With my treatment time included, I was in and out within 1.5 hrs. My best advice - go early!

Pharmacy 0 Stars. Actual care I received: FIVE star; absolutely excellent. My pharmacy experience…read morewas absolutely terrible. After waiting in line, I was told my simple, non-narcotic prescription would take an additional wait time in a crowded pharmacy, of about 25 minutes. I was under the weather so I chose to come back later. When I returned hours later, I was told it was still being processed, so I came back the next business day and paid the exact small copay in cash. Today I received a bill for 0.02 cents, despite paying the exact amount I was told. P. poor service, absurd, unnecessary additional charge.

Great staff. Took me in for a day-of appointment and the…read morestaff really bent over backwards to get me in for a procedure. I had major anxiety coming in and every single person there was so warm and sweet. I had to drive from Austin and I seriously have no regrets. Thanks all!!!

My husband and I came in for a scheduled appointment with his primary care provider following a…read morerecent accident. He had already been treated in the hospital and was specifically instructed to follow up with his PCP, and he was also due for his annual visit. Unfortunately, we were met with extremely poor customer service at the front desk. The receptionist repeatedly stated that the clinic 'doesn't treat accidents,' despite us clearly explaining multiple times that he was not seeking accident treatment, but rather a hospital discharge follow-up and routine care. We even provided hospital documentation showing he had already been treated, yet there was little effort or willingness to review or upload the paperwork into his chart. The lack of listening, understanding, and basic professionalism was very concerning. As a nurse, I found this experience especially frustrating and disappointing. Access to primary care--especially for appropriate follow-up--should not be this difficult. After reading similar experiences from other patients, I feel confident that changing providers is the safest and most appropriate decision for us. Due to the nature of this encounter, I also intend to report this experience and provide appropriate documentation to outside agencies to ensure this issue is addressed and does not continue to affect other patients. You never know the circumstances or backgrounds of the patients and families you are interacting with--compassion, professionalism, and proper communication are essential in healthcare.

I was feeling unwell and some of my feelings reminded me of the first and only time I got COVID…read moreback in 2023. So, I haphazardly scheduled a 2pm appointment while trying to leave my house at 145. For once in my time in San Antonio, everyone on Huebner decided to obey the speed limit. Somehow I managed to make it by 201pm. Online scheduling was a breeze and all my info was still in there from that last time I came in with the same symptoms. The front desk staff that checked me in was professional and friendly. She politely asked if she was saying my last name correctly which I appreciated (I've been called many last names in my life). The staff that called me back, I think she said her name was Lye (?), was super nice. She took my symptoms down, took my blood pressure, and explained that COVID is on the rise again since school was back in session. She explained how symptoms are presenting and I knew exactly how I contracted it. Then I was seen by either a PA or NP. He was fast and efficient, but a little difficult to understand. Maybe in my brain fog state, I couldn't follow his fast talking. The sent my prescription to HEB and I was on my way. The facility was quiet, clean, and felt relaxing. I was in and out within 35 minutes. I hope I don't have to come back, but I'm glad to know it's close by if I need it.

This is the second appointment during the week we scheduled ahead. We pull in and check the waiting…read morelist. There are 2 people ahead of us and the phone rings 10 minutes before my 1300 appointment. The person on the other end of the phone says "our computers are down and so are our systems". We only have tele health services. I said that's great! I will sit in my car and wait for my turn for telegraph. She then corrects herself and says they don't have a doctor. I asked how long their entire system has been down and she says 30 minutes. I made my appointment through the patient portal online at 1340 sitting in my in the driveway. It took me 4 minutes to get here and I was in the portal (that doesn't work) the entire time. Just be honest, tell the trust. We love next care but once is enough, twice is too much and poor management

albeit very sick I have to say how amazing the NP Suzanne was as well as Ryan and Alex I was so…read moresick as well as my 11 year old and SuZanne was so thorough and asked to see my daughter as also sick so happy we did and our new go to for urgent care!

I cannot comment on the care they provide, we never got to that…read more I made an appointment for 9:45am for a physical for my son. We arrived at 9:30. Four or five people were in the waiting room. We check in and shortly after, a woman arrives that is coughing, sneezing, sniffling. Never covered her mouth. After 45 minutes, I got tired of waiting and left. All the people that were in the waiting room had already been called back, but none had left. So, even if they had called me at that point, I probably had another 45 minute wait in the back. So, either: 1) all those people had appointments also and this clinic is overbooking appointments, or 2) walk ins have just as much priority as appointments. If that's the case, don't make appointments, just post that everyone is a walk in.

I went in with an infected foot and they would not give me antibiotics…read more They recommended that I go to an emergency room I

I would highly recommend this urgent care! Everyone here was very respectful, nice, and caring…read more When you are sick or in pain you look for care like this! This building was very clean and felt much more like an emergency room set up then an urgent care, which I appreciated. The practitioner was very helpful and listened to everything I said.

The Antichrist isn't supposed to fall ill, yet I did just that nearly a month ago. I awoke one…read moremorning with a scratchy throat, body aches, congestion, and a fever of 102. I detest going to doctors lest they take a blood sample and discover jackal DNA, but I had no choice this time; The Beast is supposed to spread pestilence and disease, but he cares too much for his long-suffering parents and colleagues to expose them to COVID-19 (a distinct possibility given my symptoms). I searched online for nearby med clinics and found this place located only ten minutes from my home. I was impressed by the cleanliness of the location, the prompt service, and the overall care I received. When I arrived, I expected an inordinately long wait (the norm for doctor's offices, I've found), yet the doctor admitted me only a few minutes after I completed the online consent forms. I'm absurdly neurotic and iatrophobic, so the minimal wait time helped quell my anxiety. The doctor I saw was friendly and ingratiating. When I requested a few moments to meditate and relax prior to getting my blood pressure checked, he was patient and reassuring. My blood pressure and pulse were still ridiculously high (I should be dead) but comparatively low by my standards. I attribute that lower-than-average reading to his bedside manner. I feared that I had contracted COVID, but he suggested that my symptoms were more in line with the flu. Nevertheless, he swabbed my nostrils for both viruses (an unpleasant procedure, I assure you) and later determined that I had neither. I had what he termed an "unspecified flu-like respiratory virus" that would likely clear up in a few days. That was a relief! If you live near Helotes and find yourself in need of non-emergency medical attention, then I would highly recommend visiting this FastMed location. The staff were friendly, the place was immaculate, and the quality of service was among the best I've ever experienced at a medical facility. Tell them The Antichrist sent you and get a free five-piece order of nuggets from Chick-fil-A next door.

PUBLIC SERVICE REVIEW…read more If you are sick I'd take a HARD PASS on this place. I walked in at 2:30 and was asked, "how can I help you?" I replied, " I have something going on upper respiratory?!?" I was then told, "we are about to close...so..." I asked, "so you will not see me?" She said, "no, I can schedule you for tomorrow" I replied, "so... walk-ins are welcome" she simply said, "NO!" ALSO the place was E M P T Y, empty!! She continued to roll here eyes and mumble something under her breath when I decided to take photos for my review and document her just in case this goes against company policy. Not likely they will even read of reply to this review but I hope it helps someone.

Fast attending, super cool front desk guy! We came in 30 minutes before and they got us right in!read more

Full spectrum has an amazing staff and provides amazing medical care. From the RN to the Doctor…read moreeveryone was incredibly helpful and explained everything in great detail to our understanding.