We arrived an hour prior to our 9:30AM appointment and still was seen by doctor late the front desk receptionist are not friendly at all and not profesional at all when called in to see the doctor we waited another hour just to see the doctor this is not acceptable on someone having an injury and the facility is not cleans at all customer service from staff as well as the doctor read more

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I Robert Young, went to concentra for employment physical and the person who gave me excellent service was Tonya she was amazing very respectful and accommodating service at this facility was timely and all staff members encountered were extremely pleasant read more

The doctor Amos Ladouceur is very unprofessional. A smart mouth when talking to you. Doesn't really care nor show interest to be empathetic. Worst doctor I ever been seen by not even treated cause he didn't do nothing for me! Also not only you gotta wait in the waiting room for over 45 (if lucky) to 2 hrs just being there to be seen by this guy only for him to see you for 2 mins tops and that's it!! This place always seems short staff so what's the point of making an appt to be seen an hr later after your appt, then wait another hr to be seen by the doc. read more

Parking is a pain since it's only street parking. They are open during business hours for urgent care and 24 hours for worker's comps. The staff were friendly. Service was slow. You have to call their number at 1 (213) 401-1970 to be let in by a staff. The key pad was broken. read more

This is the most ghetto, unprofessional clinic I've ever gone to. Unfortunately I had no other choice but to endure the ridiculous wait time because this is where my job sent me. Got in at 7:45, was called into the room at 9:49, didn't see the doc until 11:15. My exam took a total of 7 mins. Worst experience EVER! read more

My appointment was at 10:00 am and I got in the room at 10:45 and still waiting g to be seen at 11:15 am. All these people was seen before me mostly Spanish people who I love dearly but excuse me! read more

Concentra - I am not bro g seen yet after an hour this is ridiculous! - Medical Centers Near Me - Los Angeles, California

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I came for an appointment. I was told is lunch time so I'll need to wait an extra hour.... read more

For a place that people go to when they're injured at work, this is the most unwelcome and condescending environment I could think of. Go to a different location if your company forces you to go with them. read more

The customer service was horrible. No sense of urgency nor hospitality. The receptionist were rude to clients.

I went in for a Test result, and Jeyci (a medical assistant) was efficient, knowledgeable and courteous towards me in my time being there. The staff was very attentive to others as I was being helped. It was so fast, I didn't even have to sit down--which I know isn't everyone's circumstance. I was in & out, with easy street parking. read more

Says it's 24 hours but it's locked up. They let the phone ring without anybody answering. Nobody man's the front desk. Terrible terrible terrible. Do not come here if you have a choice. They make you wait , and all they're doing is gossiping in the back. read more

The fact i have too wait 2 hours just too do blood work is insane , this clinic is the worst too come to if you need anything too do with a job , the front desk is so rude and overall this place is not in a good area . I would close this office and get better and faster workers immediately . read more

Trash clinic! They have no idea how to run things properly. The wait times are ridiculous, and they try to overcharge for simple services. They even make you pay for something as basic as filling out a form. Definitely not worth the time or money. If you're looking for better care, I recommend WellnessSmart -- they're faster, more affordable, and actually helpful. read more

On February 26, 2025, I was seen by Dr. Michael Land, who many of you, the visitors probably know well. During my consultation, I asked him several follow-up questions about my surgery, but he demonstrated a concerning lack of knowledge and experience. His answers made it clear that he did not have a solid grasp of the subject, leaving me feeling uncertain about his abilities. Based on my experience, I do not recommend seeking treatment from Dr. Land. If you need medical care, it is far better to consult a hospital specialist who is specifically trained in your condition. When medical professionals lack the necessary experience, the risk of serious and irreversible errors increases significantly. read more

4 hours for a pre employment physical....just plain ridiculous. They do not require appointments and supposedly welcome walk ins... BIG mistake. Unless you plan on wasting your time do not come here. This is not a hospital ER...!!!. There should be no reason for a 4 hour wait for a routine physical On a healthy individual. If the problem is staffing..then hire more practitioners. My exam was prepaid so no reason for such a waste of time. read more

Things here are glacial it just takes forever. I had to come here to do an employment phyiscal and they told me it would take at least 2 hours, there was barely anyone at the clinic. After waiting for 2 hours , they said oh sorry we'll check on your status. And they said that they pulled all the providers to do a team meeting ( this is at 1300, i've been waiting since 1100) the said that because they pulled all the providers except for one older slower one that its goin to take even longer now. Why would pull all our providers during the most busy time?. So i had to wait another hour for them to draw my blood and take my vital signs (I have great veins, but they managed to miss and I got poked twice to do a simple lab draw, incredibly disappointing). ANyways after getting my vital signs taken and blood drawn i finally saw the provider who checked to see if i was able to move around or bend and squat ( which took like 2 minutes) and then I was finally able to leave. The clinic is in a not so nice area, so becareful you're gonna have to leave your car in a bad neighborhood for like 3 hours. I cant believe this place is so slow. read more

Came here to do a drug test for my employer. As an "urgent care" what kind of service is this? Theres no parking, no one at the receptionist or intake area even though I came at 5pm on a Sunday but it says they're 24/7. Pretty ridiculous and the people waiting said they have just waited with no one for over an hour. read more

This clinic is so unprofessional I wouldn't recommend anyone to go here I went in today as a walk in to do a physical and TB for my new job. I had my 3yr old daughter with me due to not having a sitter to watch her and they insisted on kicking my 3yr old daughter out of the room where the doctor was going to do my physical and my daughter was sitting quietly on the phone which the physical wasn't much just a few body moments and the doctor stated, " I can't do a physical with her being here." After I told her I came by myself with no sitter. My daughter was crying as much as she is so small and super close to me. Horrible service never going back to this place. read more

thank you so much for all that you do. i was referred to get a sleep apnea test and now will be getting a cpap. i will be breathing so much better. read more

NOT practically open 24/7. Came here at night but got told by reception to go to a hospital instead.

There is always a problem with Concentra. Many businesses and employees there.... I'm not sure why because they have such low ratings among patients. It must be because they're inexpensive. Their wedding rooms are often like airport, terminals, and people sit in row after row of seats while the sick and infectious surround them. They often seem confused even Simple issues like wrapping a sprained ankle.... I would not go there unless I had to. read more

I hate having to get service at Concentra. Wait times are normal for office visits but having to wait in the examination for the doctor for an hour with no type of update or communication on progress can get frustrating. The average expected visit time from check in to check out is 1.5hrs to 2 hours but anytime I've been here in the past it's been 2hrs+. This office is understaffed, messy, and the staff is unprofessional and lacks communication skills. The end to end appointment flow needs to be improved to deliver efficient care. read more

Rude staff, SLOWEST service EVER.. Honestly, you'll probably get seen quicker waiting in a down town ER than this place. Staff don't care AT ALL, and it's obvious. Been waiting over 3 hours to literally just pee in a cup and get a Flu shot... Thank GOD I don't need a physically, or any of the other things this awful clinic claims they do-Ridiculous that you have to wait an entire day for the simplest of things. read more

Concentra - Medical Centers Near Me - Los Angeles, California

Waited over three hours for a physical and it's in the middle of the hood. Find another clinic.

Receptionists are dumb as hell, couldn't print out a piece of paper. I went in for my test result and was told I'm cleared and asked if I'd like a copy. Meaning if I would like them to print the confirmation email, I said yes. This lady told me to sit down and she'll call my name...girl it takes 2 seconds to print paper. And no she was not busy. I waited 20mins, got fed up and went to her desk to let her know to not worry about it, and I'll just have the email forwarded to me. She jolts up before I could speak and goes "OH I WAS ABOUT TO CALL YOU SORRY" and I watched her print the paper all within 4 seconds.. anyways these girls are incompetent read more

Shane is amazing! Very nice and quick. Clean location too, better than the one other location I been to. Parking only in the streets but they're quick so it wasn't an issue for me. read more

7/8/2023 Worst care ever. The "doctor" that saw my bf didn't even look throughly at his foot injury. He just took a glance and said it "looks fine". You're basing off the injury by just your eye sight. No examination. It truly grinds my gears when doctors aren't helpful. Then the doctor proceeds to state that my bf is able to go back to work, he works at a WAREHOUSE. It's heavy duty work. My bf explained how a rusted nail pierced his foot at work and there's pain when he walks. There is no way he's able to walk around efficiently. The doctor told him he's able to work a sitting position and the only sitting positions in a warehouse are the heavy machinery. You're telling him that he can drive a heavy machine while having a foot injury that is on his dominant foot (right foot). That doesn't sound safe at all and definitely not very doctor-like. The doctor refused to give a work note excusing him for the day because according to the doctor, he wasn't going to sleep on it. Good luck trying to get decent health care, it was empty after my bf went in and the doctor didn't even bother to take more time to care for his patient. They are severely understaffed for a 24/7 clinic. Their slogan is "Concentra, treated right". The irony. More like treated wrong. read more

Concentra - "Concentra, treated right" More like treated WRONG! - Medical Centers Near Me - Los Angeles, California

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YMMV, but I found the staff to be pleasant. Seems like they only provide services to employers, so it is not really an urgent care facility for those who might be sick or need help. Sitting in the waiting room would be easier without the TV. We all have iphones these days so we do not need forced entertainment. read more

Concentra - Sign - Medical Centers Near Me - Los Angeles, California

Customer service is super bad. They only had one worker she was not helpful at all and it was big line there was no one in the front desk and when she finally showed up we still waited a good 10/15 minutes before she call people up. She told me the amount of wait for a TB and Physical was 1hour I waited a hour and a half almost 2 hours and when I asked when would they call me because everyone who came after me had past she said she didn't know! Super unprofessional I wouldn't recommend at all read more

by far the worst clinic , the people up desk and people in the office has you waiting for hours. the doctors here do not take ur health seriously! especially if you are 21 or early 20s , the people in the office will treat you as if you will be in good health in 1-2 weeks despite the injury . I don't understand how this clinic doesn't have a strict management supervising their employees. read more

Came in late at night , and was helped by Mr Serrato. He was so kind and professional. I really appreciate his quickness. I was terrified of coming here due the reviews but glad I came anyways read more

I had an appointment at 6pm so I decided to show up 30 minutes early hoping to leave early it's now 8:20pm and I have still not been seen. You need to be on top of them if you want treatment if not they will just drag their feet. read more

Concentra - The waiting room where I spent 3hours without being seen - Medical Centers Near Me - Los Angeles, California

I've been waiting here for more than 2 hrs to just do a drug test, our time is valuable and they do NOT care about it at all! not recommend this place for any services! read more

Concentra - Medical Centers Near Me - Los Angeles, California

Come early around 7-9am for drug screening and nobody is there . Quick and easy , great customer service and free parking . read more

Concentra - Nobody year at 7:45am - Medical Centers Near Me - Los Angeles, California

Here for a simple physical exam for pre-employment. Been waiting for 3+ hours. Horrible delays. Short staffed. What a disaster.

At first I kept reading all the bad reviews of this place so i came with a bad attitude and since I came in this lady Jackie help me very kind and straightforward with the process, when she told me the wait time I couldn't get upset because she's only working as fast as the doctor process the pt, this lady Jackie deserves a raise dealing with us. Thank you so much a simple conversation can go a long way. read more

I had a back injury. I went here and was there 40 minutes before they closed and they turned me away. That's BS. If I get there before you close, you should see customers. I really don't like having my time wasted by these people. read more

I won't recommend coming here people start to hide when they see people come and take forever to help I came in the night to do my psychical test drug test and tb test they said they don't do that in the night probably one of the worst experiences read more

do not come get a drug test here for work they will have you for over 2 hours the front desk ladys are even worse

If I could give 0 stars, I would. This place had so many people working behind the desk and in the back that it made no sense for me and others to have to wait 2 hours or more to be helped! I just came in for a pre-employment health screen which should not have been a 2 hour wait. Once I was called, my nurse Oswald was nice but just had a very thick accent that at times, was hard to understand. He was gentle with giving me my TB test but very stoic while doing the drug test. He was also fun while administering my vision and grip tests. When I saw the doctor(s), there were 3, it was a little bit of a strange experience. 2 of them were training while the 3rd one was instructing. The way they came into the room was as if I had no choice to say "no, I don't want all you people in here!" They just made their way in so fast and began the exam. At the end of my time here, I had left some important forms in the folder that I needed for the new job and instead of just walking back there, I wanted to ask if it was okay for me to do so. Well, that required me to wait again! These people have terrible customer service skills and need to train all their new people appropriately. read more