Staff, they have at research is unbelievable from the doctors to the nurses.They do excellent job.I…read moredon't care what anybody says they do care about you.My name's Thomas edward Butner they treated me like a king soon as I walked in and the respect they have is unbelievable the sweetest nurses that Karen sweetest doctors, they made my day, my stay very pleasant. They made sure I wasn't leaving without having a proper medicine that I deserve that I need. Well, I don't know about deserve that I need it. And they made sure that happened. I really don't know the Zach words to say about research, but I want to thank the staff from the beginning to the end for everything they done for me.\n I'm overwhelmed of the treatment I received being in their care They make sure I was comfortable. I mean, core she's gonna get woke up every 30 minutes 40 minutes. But that's just them checking on you, they didn't just do their job, but they care about their patients, and for that, I love every last one of you and thank you for everything you've done for me.

Been to this hospital for emergency surgery and been in their psych ward. all of the nurses are…read morerude and disrespectful. even the doctors. they act like they're doing it for the paycheck not the health of the patients. they don't help when you need help the most. they're very slow when they say they will help you. or they'll just bluntly ignore you. they've lied about me overdosing and taking xanax. the psych ward is so dirty. gave me dinner while i was asleep and woke up with ants next to me. on my last morning there i saw a roach in the dining hall. i've had to do everything myself with no actual help from any doctor. would not ever recommend this hospital for anything if possible.

Been going here for years, happy with the care, went in every 4 months as per Medicare rules…read more Medicare rules changed and we can now be seen every 3 months so, naturally, they schedule us accordingly. This is what I think happened. Seeing patients every 3 months instead of every 4 months represents a 25% increase in patient load. They did not increase the staff by 25% to handle the increased load. It is impossible to get in touch with anyone in their office. Patient portal ignored, call and you get a recording, leave a message, ignored. I have an expired prescription, Advance Diabetic Supply tried to get it renewed, ignored. Multiple attempts by me, ignored. Thinking of moving to St Luke's.

My calcium level was a tiny bit too high so a nurse at Hellman and Rosen told me to stop taking…read morecalcium and vitamin d completely. I didn't do it because I have osteoporosis. I had an appointment with Dr Rosen and he told me that an exercise that was good for osteoporosis was swimming. He was 100% wrong. Swimming does nothing for osteoporosis.

You may ask yourself, "How the hell do I choose a surgeon?!" The answer, of course, is to find one…read moreon YELP! Because, hey, you love my burger reviews, you're surely gonna get some use out of what I have to say about my latest surgical experience, right? Well, here I am reviewing my surgeon and his staff. I gotta say, these guys were awesome. I had no idea going into it what I was in for, other than my general practitioner saying, "Whoa, I gotta send you to a surgeon for that!". If "it" is bad enough that your doctor says that, you better hope he's using more than Yelp to make his decision. Thankfully, he was using his years of experience and relationship with North Kansas City Hospital to decide to send me to NLSA. Dr. Bruce Gehrke was my surgeon, and within 5 minutes of checking out my condition, had me discussing dates for surgery with his awesome staff. Dr. Gehrke is one of those doctors with the "comedy bedside manner" so while he was very informative as to what was happening, he explained with humor and heart, as well. His staff spent all the time I needed to be as prepared as possible, always talking to me considerately without any condescension, and understanding that these were conversations that needed care and clarity. So, I scheduled my surgery for April Fool's Day. They thought that was funny, too. And the surgery went off without a hitch. Dr. Gehrke and his staff (as well as everyone at the hospital) were really awesome, I couldn't ask for a better experience...except if I weren't to have it at all, of course. Considering that, they made the best of the situation for me, making sure I was cared for, informed, and given a good laugh in the process. I'm guessing my procedure was a success, because the thing that was there and needed to come out now seems to be gone. I totally appreciated how I was treated by both the surgical staff and everyone at the North Kansas City Hospital, as well. And this all just ain't the Vicodin talkin'....

It was waste of my time to come up here and receive this treatment. I come up here to get told by…read moreDua Siam I don't know what I'm talking about with a previous doctor who failed to check my injury. Completely closed off to my concerns about my wound but I guess since I don't have a degree in this service it's okay to be condescending. Though I alone bandaged my wound and it's healed means nothing. No thanks.

Was told by the person working the desk that, this location only offers workman's compensation…read moreservices and does not offer urgent care since they only have a PA. So don't go here looking for urgent care services.

This place is horribly run by the most unprofessional people. It must be where the rejects from…read morenursing assistance classes end up. My boyfriend had to go take a pre-employment drug screening for his job and this place was beyond rude. There was a huge wait so my boyfriend asked to use the bathroom because he couldn't wait that long. The young, snotty girl at the counter (brunette ponytail) said "Oh no, we aren't playing games here. If you go use the restroom then I will put everyone in the office ahead of you and you will have to go last." He explained to her that when his turn came he would have to go again, to which she said with a hateful tone, "that is physically impossible. You will not use the restroom." He told her he wasn't aware that she knew his own body better than himself and had to sit down and uncomfortably and painfully wait. I guess their code of conduct for their customer service employees is to make statements geared at customers to berate them. This girl was aggressive and hostile in the way she interacted with my boyfriend with no provocation from him whatsoever, just a simple request to use the restroom. Then when we were leaving, he told her she was rude so she shouted through the waiting room "have fun not getting your job!" His employer never got the paperwork for his pre-employment drug screening! She threw away his results and told his employer that he NEVER TOOK IT! Which is a total violation of HIPAA, taking his social security number and personal information for her own use instead of submitting it to his employer. This place is a joke. If you are an employer, use a different company to screen potential employers. If you have to do any kind of medical screening here, brace yourself for a bunch of nonsense.

If you can avoid this hospital do it at all Costs. Harry…read moreTruman would be appalled to have his name associated with this place. it has to be the most unorganized negligent lazy staffed hospital I've ever had to experience. I wasn't even a patient thank God! They need to be thoroughly audited and screened for unhealthy cruel patient care. I am in utter shock and disbelief of what I have witnessed in the last 36 hours. The only efficient thing about this place is their metal detectors and security. Doctors nurses forget it efficiency is not a word I would use to describe the medical staff at this hospital. They cannot tell time and never speak any truth! NO STARS HAD TO PUT ONE TO POST REVIEW

University Health Physicians has been illegally billing me for the Medicaid portion of my…read moreMedicare/Medicaid bills here for 3 years now. To get the charge removed, you cannot mail them a letter because they will throw it away. You MUST call the phone number where it says "YOUR ACCOUNT IS DELINQUENT, TO AVOID COLLECTIONS CALL 816-404-8188". Then they will tell you every time "It was a system error". Then the clerk will lie and pretend that they already fixed it before you called. Actually, the clerk just removed the charges WHEN you called. Right after your next appointment, they will strike up the whole thing all over again with new charges that you don't owe: YOUR ACCOUNT IS DELINQUENT, TO AVOID COLLECTIONS CALL 816-404-8188. I have filed complaints to the federal government (CMS.gov), the State of Missouri Healthnet Department, and to the return address on the bills: University Health Physicians, 2310 Holmes, Suite 800. The MO Healthnet Division confirmed to me it's illegal for them to do this, that they are not allowed to keep making mistakes like this. As federal law allows, when the charges hit $500, they can report it to all three credit bureaus, which will lower your credit score and cause you to have strange hassles when you try to rent an apartment. Also, you will pay a bigger security deposit for your apartment if you can even get the apartment, you will pay higher interest on a Pay Later retail purchase, and you will have trouble getting a good credit card if you need one. So in other words, you must call them AGAIN AND AGAIN AND AGAIN to get their illegal system errors cleared up.