Had to visit this center today. Look, I know that nobody wants to talk about having a colonoscopy,…read morebut most people get these after a certain age. Everybody there was very professional, friendly and answered any and every question. I like the way they warm their blankets for you while you are waiting for the procedure. Was a little worried as when we got there the entire waiting room was almost filled. I arrived at 9 am per schedule, and they called me back at 9:05 which pleased me. Nobody wants to be made to wait for something that isn't altogether a pleasant thing to think about. I would come back again when the need arises.

Horrible my sister had an IV in her arm and did the doctor even take it out. They literally just…read moreleft her sitting there in a wheelchair with horrible pain.

Needed to get stitches and I wanted to avoid a long wait so I went to Mercy today and had an…read moreexcellent experience! I was seen promptly and all the drs, nurses, staff were very kind and friendly. I received great care in about half the time!

l0/l0 It's never good to be in the hospital. This was not a bad place to stay. Professional staff…read moreand care is l00%. - Kennedy Gbenedio

Grandmother went into the ER for a stroke. She got one single meal from the hospital over a stay of…read more5 days. We sat on the line for food for 45 minutes to no response, just to get told they changed the meal plan that day and nothing could be done. Even after that day she received no food from the hospital, we had to bring in food every time (just to get questioned). She passed her swallow test a half dozen times and still wasn't allowed solid food except for the first day when they gave her a full breakfast. Asked important questions many times (like if we can sit her up and feed her) to be told "we'll be back in a bit" and the nurse never came back. Multiple times my grandma herself, still recovering from a stroke, had to tell the nurses what the doctors said, which would clearly tell you nobody has any idea what's going on at this hospital. They botched her spinal tap and left her in agonizing pain for hours overnight and we had to call the nurses more than once to ask for painkillers. We got almost no updates about any step of her care and I had to ask her multiple times for basic information that should be provided to a family. A nurse also gave her a shot in the wrong place (her arm instead of her stomach) which left the specialist team appalled, and her arm almost unusable. On the last day, the nurse giving her a stroke exam literally threw her limbs around, violently tugging on the arm that she said was in pain repeatedly. At the same time she was nearly yelling at my grandmother to relax her arms which she was unable to do. This went on for 15 minutes. This is all not even mentioning the many times we were lied to or given otherwise incorrect information. If someone goes here and are not completely lucid and able to advocate for themselves firmly, the medical team will do what they want and leave them in pain without any assistance for hours. The nurses are usually pretty nice, but so understaffed that they repeatedly forget or omit basic care and comfort. As mentioned, we were told multiple times we'd get updates on what we can and cannot do, just for the nurses to not return. The only real compassion came from medical students. Lastly, visiting in the ER is hit or miss. Sometimes you'll be let back in 5 minutes if you have already entered, other times you'll wait upwards of 2 hours. Third day I was let in in under 10 minutes. I went out for coffee after a half hour and had my visitor badge still on. I went to get let back in and had to wait 2 hours just to "confirm with the nurse". All of that is not to mention the abusive and inhumane treatment of people begging for help in the ER lobby I saw. A man doubled over in pain sitting in a chair, unable to talk, had to be noticed by the police manning the metal detector and put in a wheelchair by them instead of the actual medical personnel. As expected, as soon as they got him over to help the nurse began interrogating him for his name rather than assessing his condition while he was nearly falling out of the chair and only able to grunt, while grasping his stomach tightly and struggling to breathe normally. All of this is specific to the ER, so you must keep that in mind. In all honesty if you have a serious medical emergency, you'd probably be better off staying home and booking an appointment for your regular doctor than going to UC health's "emergency" room.

Poor customer service only highlights questionable medical services. First off, this is my…read moreexperience and your experience may be different. For your sake, I hope so. Ever show up to an appointment 10 minutes early and get a lecture about being late? That's how my experience began. Then, after collecting my information I am told they won't see me because my secondary insurance is Caresourse and I have to pay out of pocket. Okay, how much? Doesn't matter, we only take payment, no insurance for what I needed. Again, how much? We won't see you. You mean you refuse to see me? Isn't that against the law? We're private, we don't have to follow the rules. Hmmm. Can I talk to the practice manager? Sure. Person, looking very sloppy for a medical professional comes out and continues with the company line. Never seen a business that won't take money. Anyway, ask for practice manager's name, crickets. Ask for name and number of overall manager, given no name but general number. Ask for name again, get name, maybe - when I called they never heard of person- then get called asshole behind my back. I guess there's a reason corporate never heard of this person. Maybe they don't exist. Not sure I'd trust these folks to apply a bandaid if this is their idea of quality patent care.

They screwed up my lab work and refuse to make it right. My lab work was canceled because the…read moreNurse Practitioner used the wrong codes. Now I'm two days sicker and all they will do is offer to do more lab work and make me wait another two days. If all you want is a strep or Covid or flu test you might be ok going here because they do those in house, but for anything more complicated do not trust your health to this place.

Sign in and getting the blood drawn went without an issue. My only issues is the web site for this…read morelocation states open at 7AM. The department where they draw blood opens at 730AM. I was there at 650 and didn't get called back until 740. Fix the clarify the web site.

I have had blood work done here often. There is usually a short wait time, the employees are…read moreskilled and very friendly. This is as easy as they can make it.

Very nice Nurses and Doctors and techs Food is excellent…read more Nice clean hospital They care about us Will stay again if needed

I've always loved try health been very happy with them. Most of my doctors are from TriHealth is…read morevery close and convenient the hours are always great

Facility was super nice and everyone I encountered was wonderful and knew what they were doing…read more Went for an OB visit and was very impressed by professionalism of every single person and they have everything run very well. For my pediatrics visit, the nurse was military style While giving shots to my young children and unprofessional. My kids felt uncomfortable with her bedside manner. Made me switch. Loved the doctor though.

Honestly not impressed at all! As I entered the building for the first time there was not a…read moredirectory to find where I was going as nothing was labeled except the numbers. I asked the first person I found at the counter to the left. I was told the directory doesn't turn on for another five minutes when I asked where I could find a directory to find where to go. Finally I walked back to her after walking away and asked where the area was I was trying to find. This woman should not be the first person people encounter as she was the most rude for an 8:00 am appointment when there is nothing marked. The person who checked me in for an ob/gyn appointment was the most friendly as I was not impressed by the doctor as well. I would rather go to UC Health West Chester and will not return to this location.

The Center for Integrative Health and Wellness offers mind-body medical care. Common ailments are…read morepain, weight management, autoimmune disorders, fatigue, cancer, fatigue and insomnia. Services available include psychology for stress/coping, dietitians, massage and acupuncture and an internist who specializes in nutriitional support. One can also participate in group yoga, tai chi and meditation classes here. These folks are invested in YOU. They will support you in whatever health goals you set for yourself and help you get there. Literally I can't think of a person or condition they cannot support. This is a place of healing in a way I have not experienced with medicine before. Go there. Be well.

My son called to see what they do there, if they do GI issues and the person who answered, didnt…read moreknow, said they would check nand call my son back..it is 2 weeks later, now!

The nurses and staff are welcoming and helpful. I have been several times, and have never had a…read morelong wait. I have gone for both myself and my children, and have never been disappointed. Urgent cares are never fun, but they take most of the pain out of it. Hope your visit is as pleasant as mine.

Ran over to this place during work; front desk staff was kind. I liked the receptionist and medical…read moreassistant. I'd lost my voice and my throat was burning. Spent the majority of time on insurance stuff, paid $45 copay for nothing. The assistant took my vitals and gave me a strep test and a few min later the medical provider (np I guess?), looked at my paperwork, quickly walked out and back in with a mask and spent maybe 30 seconds with me. Said she'd send an antibiotic to the pharmacy. I asked about the strep test and she said it was negative but "who knows, maybe (I) still (had) it." Nothing else. There are signs in the front lobby warning about the over prescription of antibiotics and I feel like that's the only thing these places do. Took antibiotic for 2 days then stopped when I got my voice back and throat stopped hurting. She didn't say anything about the meds or how to take them. I don't know what I was looking for but it was slightly more interaction than that. Didn't tell me to try rinsing with warm water; didn't test for anything but strep. I guess if you're really sick and need antibiotics then go, otherwise there is no point. Our healthcare system is so broken. I pay so much for insurance... it all feels like a scam sometimes.