0/5 stars if I could!!! I had an absolutely unacceptable experience at this lab. I was stuck 11 times for a single blood draw draw. After multiple failed attempts, I was told there were "no other phlebotomists available" to try which is incredibly concerning for a facility that performs lab work all day. To add to this, the same needle was readjusted and reused multiple times during attempts. At no point was there a pause to reassess, bring in someone more experienced, or offer alternatives. On top of that, I waited over 4 hours to complete labs, a drug screen, and a physical. The entire process felt disorganized, poorly managed, and lacking basic patient care standards. As someone in healthcare, I understand that difficult sticks happen. But 11 attempts without escalating to another staff member is not acceptable. I would strongly reconsider coming here if you have any other option. read more

Concentra - Urgent Care Near Me - Cincinnati, Ohio

This is the worst most rude and awful business I have ever been to. I would recommend you run. You will wait all day by people who tell you your wait will be shorter, and they will insult you when you ask how long it will be. read more

they play with people's lives too much. why say you're open until 5 but when I show up at 4:55p your lazy secretary says nope you're closed? because shes too lazy to accept one more cup of urine? because it's such a hard job putting that lid on the cup and filling out a paper? i needed this for work. good thing this wasn't my last day I could do it or I'd be screwed. this lady right here is a prime example of why our nation is deteriorating at the speed it is. no work ethic. no pride in her work. just dumb and lazy. smh. read more

I've been waiting for a rapid drug test for over four days going on 5 I don't understand why it takes so long when it said two 3tops when even a rapid one is pretty long 2-3 business days I can't start untill results are in and I'm still waiting since Monday @ 9am and its now friday morning ridculous!!!! read more

If you have an extra 6 hours of free time definitely come to this clinic for all of your needs. I came in for a n95 fit test at like 8am I didn't get out of there until 12pm.... Last time I got a fit test it took me 5 minutes!! I didn't even get the whole test done because I had to go to work. Same with the drug test and physical if you have a whole day to waste just come here. read more

The workers here are very nice. But everything else sucks. For one, it's so hot in there. Drink plenty of water before arriving because you will get dehydrated just sitting there. Wait times suck. Went in for a flu shot, 3 hours later I am still there waiting for my shot. They can't bill insurance for many things so everything was paid out of pocket. They can't even bill insurance for a flu shot. Even CVS can do that. Never coming back here... read more

I have never seen many staff wasting time with a full waiting room. Apparently, it takes a UN Conference to answer. Came here for drug screen only...something I have myself for patients. Told there were 10 screens ahead of me and it would a hour wait. After hour, walked up to desk and told I was next....I was not. Such a poorly, inefficiently run practice. Will not come back and will not recommend. read more

Urgent Care/ Medical Center: I had to come here to get a Physical and Drug Screening. Let's just say it's your usual LONG ASS wait... you can't schedule an appointment ( i tried) you just have come in and hope for the best. I later found out that if you have a physical you should emphasize it so that they don't have 2 back to back... Long story short i got in at 1:45 and didn't leave until 4:30!! I started the main paperwork about 10min in and I believe I didn't get my turn until 3-3:30ish. So it was a long and boring wait... Only advise is that if you have to come here A) call and let them know if you have a physical, B) Eat or bring snacks if it doesn't interfere with your tests, C) Plan on being here for a couple of hours!! the only reason they get 2 stars instead of 1 is because the staff was friendly and sympathetic to the fact that I had to be at an appointment at 4:30 or else I would have given them a 1 for taking so damn long and because the Dr. on staff was a challenged... not only did he jam the scope in my ear and not apologize but he made me wait 15 extra minutes to tell me what I had already suggested.... Grr Thanks Tim and lovely pregnant lady, whose name tag i did not catch! read more

Had an appointment that was scheduled by my work to go in and get a Covid test done. Walked in, everything was fine up until I was greeted by the lady at the front. She was completely rude, and I guess they did not have notes down of my appointment in the computer. After speaking with her for about 10 minutes about my appointment, trying to get my employer on the phone so that they can confirm they made the appointment and showing her the email from my employer about the appointment, someone from the back finally came up with a sticky note with my name on it. The lady was still rude after that. I sat in there for about 37 minutes, when they finally told me to go sit in my car. They didn't even look at my paperwork right away, she had asked me if I had symptoms of COVID and I told her not currently. When I filled out the paperwork, I mentioned having symptoms a couple weeks ago similar to the ones they had mentioned (just a small cough and lack of smell, 'Tis the season). After 37 minutes of sitting there if they finally took a look at my paperwork and made me sit in the car. They then proceeded to call me to tell me that they would not be able to test me because they only test asymptomatic people. I informed her that I hadn't been feeling those symptoms in a couple of weeks. They still sent me away. The lady at the front was the most rude and I will never be back here as long as I can help it. read more

I decided to give this place a try despite the negative reviews. I went in today for an urgent care visit and was taken care of quickly. Staff is courteous, attentive, and professional. read more

I had to come here for a job physical.. the ppl at front desk had an attitude problem... once I got to the hearing room, they did the sound test then left me in the room an in the box by myself. If I didn't get out on my own I would have been just sitting in that dark box.. bad enough I had to wait 2 hours to be seen... I find it highly rude to start a test on someone then leave... I rather be seen in someone's basement then to come back to this rude place... maybe I should've went to the one in Shronville... read more

Concentra provides atrocious customer service. I had to call 4 times to schedule a new patient physical therapy appointment. The phone trees and messages are unhelpful, and I had to wait on hold multiple times. read more

I am surprised by the very negative reviews here. Now, mind you, I was let into the consultation room right away because I had a HEAD injury. But aside from that, all the staff that helped me there was extremely professional and kind. My nurse was very thoughtful and gave me everything that I would need to take care of my wound (ointment and pads for stopping the bleeding, latex gloves, etc). The doctor was extremely nice and laid back. The whole time I was in the consultation room, they tried to make sure I was comfortable. I was very impressed. read more

Don't waist your time going here unless its just for a work physical. I injured my knee while at work and was sent to Concentra in Sharonville for an examination and eventually physical therapy which were both a complete waste of time. The physician that looked at my knee was Dr. Robert Hollis who was about the worst doctor I have ever met. Not only did he misdiagnose my knee injury (because he is lazy) but after wasting my time with his recommendation of just physical therapy he started acting like I was wasting his time because my knee swelling was not healing and or going away. I had to bring up the subject about getting an M.R.I which he then rolled his eyes and said "well I guess we could do that if you want". He is supposedly the doctor and should have made that decision! An M.R.I. should have been the first thing that should have been done as told to me by the 2nd Physician that I went to who worked out of the Erlanger Kentucky Concentra which I highly recommend. I ended up having to have surgery on my knee to repair the damage (the same knee that I was doing physical therapy on and making the problem even worse). Robert Hollis is a complete waste of time, he doesn't deserve the "Dr." in front of his name. read more