uyers be aware. Never buy anything from this shop and suffer endlessly like us. Unfortunately we…read morebought a bed from here which was delivered to us with a wrong Latin roost. We were told that a temporary replacement for this would come the next day so that we can use the bed till the correct Latin roost gets manufactured and delivered to us in 1 week. It's now 2 weeks and we have not yet received even the temporary replacement forget the final one. They have not even bothered to call us and tell the status even after us calling them several times asking for an update on what's happening with the missing part. I wonder how they are still selling with such pathetic customer service from stone ages. I request innocent buyers not to fall in their trap and commit the same mistake of buying from them which we did. Rating: Negative.

Delivery times not honored.Huge delays…read more I ordered a couch and a bench from them in the end of March 2022. The couch had an original delivery date of 6-7 weeks.( for mid-May)( which was one of the main reasons we ordered it.) Two days after our order, they emailed us that the couch will arrive possibly in early June 2022.A couple of days ago, we got another email telling us it will be delivered possibly in mid June 2022. Even now on their website, it states that if you order that same couch, it would take them 6-7 weeks to deliver! The stool we ordered (6-7 weeks original delivery time) will probably be delivered at the end of June.( I received an email from the company) We do not want to take the decision to cancel the two orders. The company needs to be honest on delivery times promised from the start. ---------- Update on June 3rd: Received an email from the company that our couch is further delayed and will be "probably delivered " in the end of June.

Unprofessional, unfriendly and rude people. I am never going to step my foot into that store…read moreagain. I bought a complete kitchen (Einbauküche) from POCO Eschborn and they delivered a defected dishwasher. No one contacts you until you contact them about your problem. I have been to that store 4 to 5 times for my problem and every time they are unfriendly and rude and ask me to call the maker of the dishwasher. The maker (manufacturer) for the dishwasher asked me to clarify it with POCO so it is a ping pong game. The dishwasher is from Zanussi and their customer service also sucks and I do no know why unfriendly, rude people are in the customer care department. If it would be possible I would have rated this store in minus (negative).

From the owner: Wenn Sie unser Unternehmen, seine Vorzüge und echte Bewertungen kennenlernen möchten, besuchen Sie…read morebitte unsere Website: www.sofacouture.de Wir unterstützen das Portal YELP, mit seinem Zwangseintrag unserer Firma, in keinster Weise und distanzieren uns hiermit davon. Wenn Sie echte Bewertungen unseres Unternehmens lesen möchten, besuchen Sie bitte unser Trusted Shop Zertifikat oder ProvenExpert und unseren offiziellen Eintrag bei Google. Vielen Dank. Ihr Sofa Couture Team

From the owner: Tradition trifft Moderne…read more Wir sind nur Einem immer treu geblieben und damit seit nunmehr 100 Jahren erfolgreich - QUALITÄT - in der Auswahl der Kollektionen - in der besonderen Präsentation in unserem Einrichtungshaus - in der persönlichen Beratung durch unsere Mitarbeiter - im perfekten Aufbau und der Montage durch unsere Schreiner - im Service den Sie von einem individuellen Partner für Ihre Wünsche rund um Ihr Zuhause erwarten können

From the owner: Wir sind Spezialisten für Massivholzmöbel. Wir wenden die…read moretraditionellen Konstruktionen für solide Möbel aus Massivholz an. Unsere Schränke sind z.B. zerlegbar und werden durch Keile gehalten. Die Rückwand ist nicht genagelt sondern gesteckt. Die Tischplatten unserer Tische sind durch Gratleisten gegen ein durchbiegen gesichert. Wir haben Freude daran, für Sie gute Möbel zu bauen.