This place is absolutely the best facility that I have ever been to (out of the other 8 I have been…read moreto). I know everyone has different experiences, but this place has AMAZING STAFF who whole heartedly care about you and will help you with anything you need. Serenity made it very easy to get and stay clean. I met with the Dr. and Councilor about every weekday to confirm how I was feeling/how the medication was working. They stress that they are not keeping you against your will. You may leave at any time but of course the staff will try to talk you out of it because they truly care. It is the same as going to any Dr.s Office, yes you pay for your own transportation to and from, however all meals and snacks are provided. Meetings are held every couple of hours and your able to go outside after each group and meal. I love that they use a tapering system and they don't wait for you to be in agony like a lot of other places where you're ready to pass out before they will give you meds (i.e. Spectrum).

From the second I walked in the door, everyone was very caring, I feel staff treats everyone like…read morethey are part of the family, I had to go to the hospital the other day and everyone was so helpful. It is the cleanest facility with the best food, most comfortable beds. I felt like I had a hotel suite. (Vicky)

Clinicians here are great, they truly care for their clients. Highly recommend if you are looking…read morefor the best care.

I've been going here for therapy for over 14 years. The clinicians are great. Although I've had to…read morechange from time to time I always find someone who fits well with my personality.

9 years of great coulsuing Our therapist and prescribers are…read moregreat people!Love Norma They helped me through my Farthers passing. And far More.

Not my first Partial Hospitalization experience. The other, 10 years ago, was kinder and gentler…read moreand less rigid. They are a for profit business, and as such conduct no patient satification evaluations. After 6 months, I am finally sharing here. I am a public health professional, with years using the mental health system. If I could report them to the MA DPH licensing body without sharing my name, I would. They use the "flip 'em and ship 'em" model of healthcare delivery. I found the Nurse Prescriber, who has an adminstrative role in the corporation disorganized and sarcastic. I found the Woburn Program Director unwilling to provide reasonable answers to reasonable questions regarding reimbursement issues. I found the rotating cast of licensed mental health counselors who put on psycho-education sessions ok and in some cases skilled, but they had no grasp of adult learning theory. The one on one sessions with your case worker lead no where, in terms of accessing appropriate follow up care with someplace other than them. Pe ople were well meaning, but not effective. The physical plant and location left a lot to be desired. Would never recommend anyone use the services of the corporate mental health provider, unless like me, it was the only place their insurance covered.

Good so far. I did go in this morn though for a health issue that has been happening for weeks and…read morenot responding well to treatment. I was hoping to get a sooner call to get the referral and read my labs so the condition does not continue to deteriorate.

My husband and I recently moved to the area and needed a new primary care physician. I researched…read morethe area and saw Chelmsford Primary Care had great reviews, and that Dr. Sun was accepting new patients. My husband and I got our appointments within 2 weeks of contacting the practice and they were one right after another which made it so easy for us. When we arrived, the women at the front desk were SO kind and helpful, and they truly made us feel at home right away. The medical assistant (she had pink hair) was so friendly and very good at her job. Dr. Sun is easily the best PCP I've ever had, and I knew that right off the bat. Not only is she incredibly warm and kind, but she is thorough, upbeat, understanding and truly listens when you bring up a concern. She made me feel comfortable within seconds of meeting her and I could tell she not only cares deeply about her patients, but she is an excellent doctor. My husband had an equally positive experience with her. We are very happy to have found Chelmsford Primary Care and Dr. Sun, and we hope to be patients here for many years to come.

Does it make sense for a doctor to prescribe a medication that no single pharmacy in the entire…read moretown has? And when you call back to get any sort of help, you get screamed at by the oncall doctor who is unhelpful, and does not understand empathy or pain of patients who have to do so much to advocate for themselves over and over again to get access to SINGLE MEDICATION? I came at 1:45pm to be seen. After 5pm, the prescription finally gets sent out. When it gets sent out, I'm on the phone with over 5+ pharmacies, over and over again who all say they dont have the medication, but they do have the elixir form. I call the oncall doctor (who is not my doctor because I'm running out of time, and pharmacies will close) to see she can send the elixir form and she starts screaming at me saying I shouldn't be using the phone. Rupa Reddy, you're a sick awful severely deranged person. I have had a severe mouth sores for over a week hoping they can help, and now the day is over, everyone left, and I did not receive my medication, and I'm in severe pain. Thats just how awful this office is, they don't give a shit about their patients.