Hired Custom Chem-Dry to clean our carpets and 3 area rugs. Steve arrived at our scheduled time,…read moredid a review of the rooms and area rugs then discussed what needs to be done. We went with the full package of cleaning and treatments for the carpets and rugs. took 3 hours to do the carpets and he does the rugs in his shop where they can air dry. Got the rugs back and everything looks and feels great.

Bought a used couch and had Custom Chem-Dry clean it for me. It's almost new looking now. Very…read moreprofessional, friendly and they have reasonable prices. Looking forward to doing business again in the near future.

This is a relatively new company. The owners name is Dallas. Originally, I dealt with Dallas by…read morephone. He has several people working for him, Brandon, Tanner, Levi. He refers to them as his "skilled laborers." The first time they did, any landscaping work for me, their weed line broke on the weedeater and they left the job unfinished without any communication as to why they needed to leave or when they would complete it. They have also bid other jobs for me such as irrigation sprinkler repair, and a ramp rebuild/repair. Then, I didn't hear anything from any of the workers or management for three weeks. By the time they got back to me, I had already recd other bids, approved a bid, hired somebody, had the work completed and paid for the work. Their "skilled laborers" are "boys" who don't take their job or their clients seriously. I even had a text from Tanner after 11 pm. Both he and Dallas heard about it from me. Their laborers dictate rates to the owner. Not acceptable. They are not professional and should not be considered if you want quality work done at a decent price.

I'm so happy I was able to find this business to help with my move-out clean! Dallas was great!! I…read moregot a quote that worked within my budget, and was able to schedule the cleaning that worked best with my schedule. The communication and overall customer service throughout the process was excellent!! Big thanks to Hank - his cleaning was fantastic. Thank you!!

"After working with Jenny, I feel such relief from the clutter. I see that organizing is possible…read moreto do. Before, I would shut down because it was too big of a task. Then we started working together. As she broke things down, especially with paper, it became easier. I see now I can do it. She also taught me to focus on one thing at a time instead of flitting from room to room and getting nothing done. Now I know to focus on one room at a time. And look what we did-- you can see a whole floor in the sewing room! When I feel like doing crafts there, now there is room to do it. I would definitely recommend Jenny to any friend struggling with clutter." Sue West, Phoenix

Jenny is an experienced professional organizer and time coach, working in Southern Oregon. She…read morerecently volunteered her time, with my sister, Rita Prothero, with Tempa, who is a professional organizer in the Roseburg area, to declutter closets at our Josephine Community Library. She is also a good public speaker and is gifted at sharing enough of her own life, to encourage me to also be able to better manage my time and to declutter my own life.